This instrument is covered by the Paperwork Reduction Act of 1995
OMB Control No. 0651-0088 (exp. 09/30/2028)
Estimated time to complete: 4 minutes
Your participation is voluntary and there are no effects for choosing not to participate.
Do not include any personal information on this survey including name, email address, phone number, etc.
A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with an information collection subject to the requirements of the Paperwork Reduction Act of 1995, unless the information collection has a currently valid OMB Control Number. Response to this information collection is voluntary; however, it allows the USPTO to analyze the overall effectiveness of the program. Send comments regarding this burden estimate or any other aspect of this information collection, including suggestions for reducing this burden to the Chief Administrative Officer, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313-1450 or email [email protected].
USPTO Website Survey
Overall, how satisfied are you with your experience visiting www.uspto.gov today?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Please indicate your level of agreement with the following statement:
I trust USPTO to grant patents and register trademarks in accordance with U.S. laws and regulations.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Display this question:
If Trust valence = Positive
Or Trust valence = Null
Which of the following was true of your experience when visiting www.uspto.gov today?
Choose all that apply:
It took a reasonable amount of time to do what I needed to do
I was able to do what I needed to do
I understood what steps I needed to take to do what I needed to do
It was easy to complete what I needed to do
None of the above
Display this question:
If Trust valence = Negative
Which of the following was true of your experience with when visting www.uspto.gov?
Choose all that apply:
It took too long to do what I needed to do
I could not do what I needed to do
It was not clear what I needed to do
It was hard to do what I needed to do
None of the above
How could we improve your experience when visiting www.uspto.gov?
________________________________________________________________
________________________________________________________________
What was the purpose of your visit to www.uspto.gov today?
Choose all that apply:
Gather information
Search for existing patents or trademarks
Apply for a patent or to register a trademark
Check the status of an application
Respond to an office action
Maintain an existing patent or trademark
Pay fees
File an appeal or petition
Access reports or data
Search for a job
Find and/or register for events
Other
Was your visit to www.uspto.gov related to patents, trademarks, both, or something else?
Patents
Trademarks
Both patents and trademarks
Something else
Were you able to complete what you wanted to do today on www.uspto.gov?
Yes
No
Partially
Display this question:
If Response = N0
Or
If Response = Partially
Please describe why:
________________________________________________________________
________________________________________________________________
In the past 12 months, about how often have you visited www.uspto.gov?
First time
Daily
Weekly
Monthly
Once every few months
Once every 6 months or less often
How many patent or trademark applications have you filed with USPTO?
0
1
2
3 to 5
6 to 10
11 to 49
50 or more
Which of the following best describes you when visiting www.uspto.gov today?
Patent attorney
Trademark attorney
Copyright attorney
Paralegal or legal assistant
Attorney not specializing in intellectual property
Business owner
Entrepreneur
Engineer
Inventor
Intellectual property agent
Artist/designer
Researcher
Office or administrative support staff
Educator
Student
Other
Display this question:
If “How many patent or trademark application(s) have you filed?” = 1 or higher number is selected (e.g.,
“I have not submitted any applications to USPTO” is not selected)
AND
If the website visitor role does not = Patent attorney, Trademark attorney, Copyright attorney, Attorney not specializing in intellectual property, Paralegal or legal assistant
In your most recent application for a patent or to register a trademark, did an attorney or agent represent you before USPTO?
Yes, an attorney or agent filed my application on my behalf
No, I filed my application on my own
Which of the following best describes your organization?
Law firm
Small business or startup
Business (other than small business)
Nonprofit or NGO
Primary or secondary (K-12) school
College or university
U.S. federal government
U.S. state, local, tribal, or territorial government
Foreign government
Individual
Other
Display this question:
If Which of the following best describes your organization? = Small business or startup
Or Which of the following best describes your organization? = Business (other than small business)
Or Which of the following best describes your organization? = Law firm
What is your organization’s legal entity type?
Sole proprietorship
Limited liability corporation (LLC)
Limited liability partnership (LLP)
Corporation
Other
Display this question:
If Was your visit to www.uspto.gov related to patents, trademarks or something else? = Patents
Or Was your visit to www.uspto.gov related to patents, trademarks or something else? = Trademarks
Or Was your visit to www.uspto.gov related to patents, trademarks or something else? = Both patents and trademarks
What is your level of expertise in {the respondent’s selected choice: Patents, Trademarks, Both patents and trademarks}?
Novice
Intermediate
Expert
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Author |
| File Modified | 0000-00-00 |
| File Created | 2025-09-18 |