CX 303: TEAS Survey

This instrument is covered by the Paperwork Reduction Act of 1995

OMB Control No. 0651-0088 (exp. 09/30/2028)

Estimated time to complete: 4 minutes

Your participation is voluntary and there are no effects for choosing not to participate.

Do not include any personal information on this survey including name, email address, phone number, etc.

System of Records Notices - COMMERCE-PAT-TM-20 | U.S. Department of Commerce

A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with an information collection subject to the requirements of the Paperwork Reduction Act of 1995, unless the information collection has a currently valid OMB Control Number. Response to this information collection is voluntary; however, it allows the USPTO to analyze the overall effectiveness of the program. Send comments regarding this burden estimate or any other aspect of this information collection, including suggestions for reducing this burden to the Chief Administrative Officer, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313-1450 or email [email protected].

Trademark Electronic Application System (TEAS) Survey

Overall, how satisfied are you with your experience with the Trademark Electronic Application System (TEAS)?

• Very satisfied

• Satisfied

• Neither satisfied nor dissatisfied

• Dissatisfied

• Very dissatisfied

Please rate your level of agreement with the following statement:

I trust USPTO to register trademarks in accordance with U.S. laws and regulations.

• Strongly agree

• Agree

• Neither agree nor disagree

• Disagree

• Strongly disagree

Display this question:

If Trust valence = Positive

Or Trust valence = Null

Which of the following was true of your experience with TEAS?

Choose all that apply:

1. I was able to do what I needed to do

2. It was easy to complete what I needed to do

3. It took a reasonable amount of time to do what I needed to do

4. I understood what steps I needed to take to do what I needed to do

5. None of the above

Display this question:

If Trust valence = Negative

Which of the following was true of your experience with TEAS?

Choose all that apply:

6. I could not do what I needed to do

7. It was hard to do what I needed to do

8. It took too long to do what I needed to do

9. It was not clear what I needed to do

10. None of the above

How could we improve your experience with TEAS?

________________________________________________________________

________________________________________________________________

How many trademark applications have you submitted to USPTO?

• 1

• 2

• 3 to 5

• 6 to 10

• 11 to 49

• 50 or more

Which of the following ways have you interacted with USPTO?

Choose all that apply:

• Contacted the Trademark Assistance Center (TAC)

• Spoken or emailed with a USPTO trademark examining attorney

• Attended Trademark Basics Boot Camp

• Watched USPTO trademark videos on YouTube® or www.uspto.gov

• Attended USPTO online trademark webinars

• Attended USPTO in-person trademark event

• None of the above

Which of the following best describes you?

• Business owner

• Entrepreneur

• Corporate officer or staff authorized by owner

• Trademark attorney

• Patent attorney

• Paralegal or legal assistant

• Intellectual property agent

• Attorney not specializing in intellectual property

• Law school clinic student

• Other

Display this question:

If Which of the following best describes you? = Business owner

Or Which of the following best describes you? = Entrepreneur

Did you consider hiring an attorney to file on your behalf?

• Yes

• No

Display this question:

If Did you consider hiring an attorney to file on your behalf? = Yes

Why did you decide against hiring an attorney to file on your behalf?

________________________________________________________________

________________________________________________________________

Which of the following best describes your organization?

• Law firm

• Small business or startup

• Business (other than small business)

• Nonprofit or NGO

• Primary or secondary (K-12) school

• College or university

• U.S. federal government

• U.S. state, local, tribal, or territorial government

• Foreign government

• Individual

• Other

Display this question:

If Which of the following best describes your organization? = Small business or startup

Or Which of the following best describes your organization? = Business (other than small business)

Or Which of the following best describes your organization? = Law firm

What is your organization’s legal entity type?

• Sole proprietorship

• Limited liability corporation (LLC)

• Limited liability partnership (LLP)

• Corporation

• Other