CS-24-568 Media and Publications Customer Satisfaction Survey - Forms Distribution

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-24-568 Media and Publications Customer Satisfaction Survey - Forms Distribution Attachment 1

CS-24-568 Media and Publications Customer Satisfaction Survey - Forms Distribution

OMB: 1545-1432

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//Emails sent from, reply to: IRS Forms [email protected]//

//Invite Email//

Subject: Take the 2024 IRS TFOP Partner Satisfaction Survey



Dear IRS TFOP Partner,

Thank you for “opting in” to participate in the Tax Forms Outlet Program (TFOP) survey. Providing your experiences and opinions about this program will help the IRS improve future resources and services.

We are administering the survey for the Internal Revenue Service (IRS) under the authority of Internal Revenue Code (IRC) Section 7801. The IRS authorized us to receive case information, and we are legally compelled to protect it under the Privacy Act and IRC Section 6103. We’ll send surveys, collect data, and provide survey results to the IRS without information that could trace a response back to a person or case number. Your privacy will be protected to the extent of the law.


Your participation is voluntary. It may take 15 minutes to complete. You can complete it online at any time.


Please take the survey by [DATE], at the following URL (copy and paste the URL into your web browser): [URL]

Your responses will automatically be saved until you submit the survey. You can exit and re-enter to finish any time.

You can verify this survey at www.irs.gov/css listed as W&I:CARE:M&P – Forms Distribution.

If you have any questions about this survey or are having problems accessing the survey, you can email us at [email protected] or call us toll-free at 844-817-3520.


Thank you in advance for your participation.

Yvonne Nomizu
Director of Research Studies
Pacific Consulting Group

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File Title98 - 2018 Forms Distribution Survey Invite Emails_03152018.docx
AuthorWindows User
File Modified0000-00-00
File Created2025-12-30

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