CS-24-568 Media and Publications Customer Satisfaction Survey - Forms Distribution

//Emails sent from, reply to: IRS Forms [email protected]//

//2^nd Reminder Email//

Subject: Final Reminder: Take the 2024 IRS TFOP Partner Satisfaction Survey

Dear IRS TFOP Partner,

You may have overlooked our earlier email messages asking you to participate in the Tax Forms Outlet Program (TFOP) Partner Satisfaction Survey, or you may have started the survey but didn’t complete it. We are closing the survey soon and would like to hear from you, so the Internal Revenue Service (IRS) can continue to improve their service.

Will you please take the survey today? It closes on [DATE], at midnight Eastern Standard Time.

Find your survey here (copy and paste the URL into your web browser): [URL]

If you’ve already completed part of the survey, you can re-enter, and the survey will resume exactly where you left off with all your previous responses saved.

Your participation is voluntary and should only take about 15 minutes. You can complete it online at any time.

We are administering the survey for the IRS under the authority of Internal Revenue Code (IRC) Section 7801. The IRS authorized us to receive case information, and we are legally compelled to protect it under the Privacy Act and IRC Section 6103. We’ll send surveys, collect data, and provide survey results to the IRS without information that could trace a response back to a person or case number. Your privacy will be protected to the extent of the law.

You can verify this survey at www.irs.gov/css listed as W&I:CARE:M&P – Forms Distribution.

If you have any questions about this survey or are having problems accessing the survey, you can email us at [email protected] or call us toll-free at 844-817-3520.

Please be sure to take the survey by [DATE].

Thank you in advance for your participation.

Yvonne Nomizu
Director of Research Studies
Pacific Consulting Group