Information Collection

CS-23-537 TAS Digital Customer Satisfaction Survey Pilot

IC 258865 under ICR 202510-1545-001 · OMB 1545-1432.

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 1.docx	Other-Survey Invitation - Taxpayer V
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 1.docx	Other-Survey Invitation - Taxpayer V
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 1 - SP.docx	Other-Survey Invitation - Taxpayer V
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 1 - SP.docx	Other-Survey Invitation - Taxpayer V
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 2.docx	Other-Survey Invitation - Power of A
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 2.docx	Other-Survey Invitation - Power of A
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 2 - SP.docx	Other-Survey Invitation - Power of A
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 2 - SP.docx	Other-Survey Invitation - Power of A
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 3.docx	Other-Survey Invitation - Business V
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 3.docx	Other-Survey Invitation - Business V
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 3 - SP.docx	Other-Survey Invitation - Business V
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 3 - SP.docx	Other-Survey Invitation - Business V
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 4.docx	Other-Survey Invitation Reminder - A
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 4.docx	Other-Survey Invitation Reminder - A
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 4 - SP.docx	Other-Survey Invitation Reminder - A
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 4 - SP.docx	Other-Survey Invitation Reminder - A
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 5.docx	Other-Survey Invitation 2nd Reminder
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 5.docx	Other-Survey Invitation 2nd Reminder
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 5 - SP.docx	Other-Survey Invitation 2nd Reminder
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 5 - SP.docx	Other-Survey Invitation 2nd Reminder
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 6.docx	Other-Survey Invitation Final Remind
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 6.docx	Other-Survey Invitation Final Remind
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 6 - SP.docx	Other-Survey Invitation Final Remind
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 6 - SP.docx	Other-Survey Invitation Final Remind
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 7.pdf	Other-CS Paper Survey
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 7.pdf	Other-CS Paper Survey
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 7 - SP.pdf	Other-CS Paper Survey (Spanish)
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 7 - SP.pdf	Other-CS Paper Survey (Spanish)
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 8.docx	Other-CS Multi-mode Survey
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 8.docx	Other-CS Multi-mode Survey
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 8 - SP.docx	Other-CS Multi-mode Survey (Spanish)
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Attachment 8 - SP.docx	Other-CS Multi-mode Survey (Spanish)
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Supporting Statement.docx CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Supporting Statement	IC Document
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Supporting Statement.docx CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Supporting Statement	IC Document

Information Collection (IC) Details

View Information Collection (IC)

IC Title:

CS-23-537 TAS Digital Customer Satisfaction Survey Pilot

Agency IC Tracking Number:

IC Status: Removed

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey Invitation - Taxpayer Version	Yes	No	Printable Only
Other-Survey Invitation - Taxpayer Version (Spanish)	Yes	No	Printable Only
Other-Survey Invitation - Power of Attorney Version	Yes	No	Printable Only
Other-Survey Invitation - Power of Attorney Version (Spanish)	Yes	No	Printable Only
Other-Survey Invitation - Business Version	Yes	No	Printable Only
Other-Survey Invitation - Business Version (Spanish)	Yes	No	Printable Only
Other-Survey Invitation Reminder - All recipients	Yes	No	Printable Only
Other-Survey Invitation Reminder - All recipients (Spanish)	Yes	No	Printable Only
Other-Survey Invitation 2nd Reminder - All recipients	Yes	No	Printable Only
Other-Survey Invitation 2nd Reminder - All recipients (Spanish)	Yes	No	Printable Only
Other-Survey Invitation Final Reminder - All recipients	Yes	No	Printable Only
Other-Survey Invitation Final Reminder - All recipients (Spanish)	Yes	No	Printable Only
Other-CS Paper Survey	Yes	No	Printable Only
Other-CS Paper Survey (Spanish)	Yes	No	Printable Only
Other-CS Multi-mode Survey	Yes	Yes	Fillable Fileable
Other-CS Multi-mode Survey (Spanish)	Yes	Yes	Fillable Fileable

Federal Enterprise Architecture Business Reference Module

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 12,000

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 80 %

table that charts list of burden
	Program Change Due to Agency Discretion	Previously Approved
Annual Number of Responses for this IC	-12,000	12,000
Annual IC Time Burden (Hours)	-2,000	2,000
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Supporting Statement		03/02/2023

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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