New
collection (Request for a new OMB Control Number)
No
Regular
02/04/2026
Requested
Previously Approved
36 Months From Approved
558
0
366
0
0
0
In compliance with the Ticket to Work
Incentives Improvement Act if 1999 (Pub. L. 106-170) Section
101(d)(4)(A), SSA is contracting with Mathematica to conduct an
independent evaluation to assess (1) the effects of the program on
work outcomes and self-sufficiency, and (2) their cost
effectiveness. The Ticket Act established supports designed to
increase the availability of and access to employment services for
adults with disabilities receiving Social Security Disability
Insurance (SSDI) or Supplemental Security Income (SSI), hereafter
referred to as Ticketholders . Among the supports created by the
Ticket Act were three programs: • Ticket To Work (TTW). • Work
Incentives Planning and Assistance (WIPA). • Protection and
Advocacy for Beneficiaries of Social Security (PABSS). Purpose of
the Evaluation To comply with P.L. 106-170, the evaluation will
document the extent to which Ticket Act programs are effective,
meaning that they achieve their legislative intent: to allow
individuals with disabilities to seek the services necessary to
obtain and retain employment and reduce their dependency on cash
benefit programs. The evaluation findings on these components will
support SSA’s understanding of: (1) Whether the programs achieve
their legislative intent; (2) The factors contributing to this
achievement or lack thereof, and (3) Opportunities for improvement
of the programs’ efficiency and effectiveness. The evaluation will
also document the cost effectiveness of Ticket Act programs as
currently structured, identifying opportunities to deliver the same
outcomes at lower costs or improve outcomes with additional
investments. As SSA implemented many changes to the Ticket Act
programs since our last comprehensive evaluation in 2013, we are
also conducting this evaluation to assess these revisions to the
programs, including: The increased prevalence of remote service
delivery, which makes services more broadly available to
Ticketholders, but may reduce the effectiveness of services
offered; Changes to the number of ENs and VR agencies participating
in the program, as well as changes to the types of services they
offer. These changes may affect the overall effectiveness of the
program; Revisions that changed the programs’ operations, for
instance the implementation of electronic submissions, which may
also affect the overall effectiveness of the program; and
Investment in a marketing program to support EN outreach, which may
have affected the overall use of the TTW program. We expect this
comprehensive evaluation will provide updated information
regarding: (1) the ability of the Ticket Programs to achieve their
legislative intent; and (2) the evidence base necessary to
determine the need for potential programmatic changes or other
proposals to maximize program effectiveness. We will use surveys
and qualitative interviews to evaluate the TTW program. The
Respondents are service providers for the Ticket to Work program,
specifically one staff member from each EN, state VR, WIPA project
and P&A agency with a PABSS grant (“Providers”), as well as
Ticketholders.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Addendum - 0960-NEW (TTW Evaluation).docx
Ticketholder: WIPA Users - Qualitative Interviews