Information Collection Request

Ticket to Work Program Evaluation

ICR 202601-0960-006 · OMB unassigned · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
3-4-26 - Comments from Disability Rights Pennsylvania - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-4-26 - Comments from Disability Rights Ohio - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-4-26 - Comments from Disability Rights Nebraska - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-4-26 - Comments from Disability Rights California - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-4-26 - Comment from Cathy Wagner - Beneficiary.pdf Public Comments Uploaded 2026-03-06 Available
3-3-26 - Comments from Disability Rights South Carolina - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-2-26 - Comments from GAO - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-2-26 - Comments from DRNC - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-2-26 - Comments from Disability Rights North Dakota - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-2-26 - Comments from Disability Rights New Jersey - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-2-26 - Comments from Disability Rights Iowa - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
3-2-26 - Comments from Disability Law Center of MA - Advocacy Organization.pdf Public Comments Uploaded 2026-03-06 Available
2-24-26 - Comments from NDRN - Advocacy Organization.pdf Public Comments Uploaded 2026-02-24 Available
ticket comments.png Public Comments Uploaded 2026-02-26 Available
9-18-25 - Anonymous Comment.pdf Public Comments Uploaded 2025-09-18 Available
Addendum - 0960-NEW (TTW Evaluation) - Revised with Updated Public Comments (FINAL - 3-5-26).docx Supplementary Document Uploaded 2026-03-06 Available
Addendum - 0960-NEW (TTW Evaluation).docx Supplementary Document Uploaded 2026-02-04 Repair queued
Supporting Statement A - 0960-NEW (TTW Evaluation).docx Supporting Statement A Uploaded 2026-02-04 Available
Supporting Statement A - 0960-NEW (TTW Evaluation).docx Supporting Statement A Uploaded 2026-02-04 Repair queued
Supporting Statement B - 0960-NEW (TTW Evaluation).docx Supporting Statement B Uploaded 2026-01-23 Available
Supporting Statement B - 0960-NEW (TTW Evaluation).docx Supporting Statement B Uploaded 2026-01-23 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
278846 Ticketholder: WIPA Users - Qualitative Interviews Other-Cover Letter New
278845 Ticketholder: Ticket to Work Non-User - Qualitative Interviews Other-Cover Letter New
278844 Ticketholder: Ticket to Work Users - Qualitative Interviews Other-Outreach Letter New
278837 PABSS Provider Survey Other-Survey Invitaton Email (Week 1) New
278836 WIPA Provider Survey Other-Survey Invitaton Email (Week 1) New
278835 TTW Provider Survey Other-Invitation Letter Packet (Week 1) New
ICR Details
0960-0847 202601-0960-006
Historical Active
SSA
Ticket to Work Program Evaluation
New collection (Request for a new OMB Control Number)   No
Regular
Approved with change 03/11/2026
Retrieve Notice of Action (NOA) 02/04/2026
  Inventory as of this Action Requested Previously Approved
03/31/2029 36 Months From Approved
558 0 0
366 0 0
0 0 0

In compliance with the Ticket to Work Incentives Improvement Act if 1999 (Pub. L. 106-170) Section 101(d)(4)(A), SSA is contracting with Mathematica to conduct an independent evaluation to assess (1) the effects of the program on work outcomes and self-sufficiency, and (2) their cost effectiveness. The Ticket Act established supports designed to increase the availability of and access to employment services for adults with disabilities receiving Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI), hereafter referred to as Ticketholders . Among the supports created by the Ticket Act were three programs: • Ticket To Work (TTW). • Work Incentives Planning and Assistance (WIPA). • Protection and Advocacy for Beneficiaries of Social Security (PABSS). Purpose of the Evaluation To comply with P.L. 106-170, the evaluation will document the extent to which Ticket Act programs are effective, meaning that they achieve their legislative intent: to allow individuals with disabilities to seek the services necessary to obtain and retain employment and reduce their dependency on cash benefit programs. The evaluation findings on these components will support SSA’s understanding of: (1) Whether the programs achieve their legislative intent; (2) The factors contributing to this achievement or lack thereof, and (3) Opportunities for improvement of the programs’ efficiency and effectiveness. The evaluation will also document the cost effectiveness of Ticket Act programs as currently structured, identifying opportunities to deliver the same outcomes at lower costs or improve outcomes with additional investments. As SSA implemented many changes to the Ticket Act programs since our last comprehensive evaluation in 2013, we are also conducting this evaluation to assess these revisions to the programs, including: The increased prevalence of remote service delivery, which makes services more broadly available to Ticketholders, but may reduce the effectiveness of services offered; Changes to the number of ENs and VR agencies participating in the program, as well as changes to the types of services they offer. These changes may affect the overall effectiveness of the program; Revisions that changed the programs’ operations, for instance the implementation of electronic submissions, which may also affect the overall effectiveness of the program; and Investment in a marketing program to support EN outreach, which may have affected the overall use of the TTW program. We expect this comprehensive evaluation will provide updated information regarding: (1) the ability of the Ticket Programs to achieve their legislative intent; and (2) the evidence base necessary to determine the need for potential programmatic changes or other proposals to maximize program effectiveness. We will use surveys and qualitative interviews to evaluate the TTW program. The Respondents are service providers for the Ticket to Work program, specifically one staff member from each EN, state VR, WIPA project and P&A agency with a PABSS grant (“Providers”), as well as Ticketholders.

None
None

Not associated with rulemaking

  90 FR 42667 09/03/2025
91 FR 4776 02/02/2026
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 558 0 0 558 0 0
Annual Time Burden (Hours) 366 0 0 366 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is a new information collection that increases the public reporting burden. See chart above for new burden figures.

$1,167,011
No
    Yes
    Yes
No
No
No
No
Faye Lipsky 410 965-8783 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
02/04/2026