Public Service Loan Forgiveness Reconsideration Request

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4.6.1.2 Public Service Loan Forgiveness Reconsideration | Federal Student Aid
PAGE TITLE (browser tab/breadcrumbs)
Public Service Loan Forgiveness Reconsideration
URL
/manage-loans/pslf-reconsideration
Vanity URL (if any)
N/A
ORIGIN
N/A
LOCATION
Follows:
    • 4.6.1 Public Service Loan Forgiveness
    • 4.6.1.5 Temporary Expanded PSLF
Leads to:
    • 4.6.1.2.1 Public Service Loan Forgiveness Reconsideration Borrower Information
INVISION LINK
N/A 
PAGE GOAL
Give borrowers an overview of the PSLF reconsideration process and ask them to log in before applying.
TARGET (Persona)
Student borrower
KEYWORDS/PHRASES
Public Service Loan Forgiveness reconsideration, PSLF reconsideration
META DESCRIPTION (155 characters max)
Borrowers who were deemed ineligible for Public Service Loan Forgiveness (PSLF) for employer or payment reasons can now submit a request for reconsideration.
CONTENT 

H1 (Headline)

Submit a Request for Public Service Loan Forgiveness (PSLF) Reconsideration



BODY 
 
You should only submit a reconsideration request, if you disagree with the qualifying payment count you received  or is displayed on your StudentAid.gov account.
The following are examples of when you shouldn’t submit a reconsideration request (and include the recommended action):   
If you are seeking an update on your progress toward PSLF or TEPSLF, use the PSLF Help Tool to submit a PSLF form to assess your progress toward forgiveness. 
If you want to separate a Joint Consolidation Loan, monitor updates on our Joint Consolidation Loan Separation News and Updates page. Due to recent changes to the law, borrowers will be able to separate joint consolidation loans. We’re working on implementing these changes and will provide updates on that page.

4.6.1.1 PSLF Help Tool
/pslf






https://studentaid.gov/announcements-events/joint-consolidation-loans

FEATURE BOX

Do You Qualify for PSLF?
Before submitting a reconsideration request, be sure to review the program requirements for qualifying payments to confirm that your situation warrants reconsideration for PSLF. 
You may also use the PSLF Help Tool to search for a qualifying employer, learn what actions you may need to take to become eligible for PSLF or TEPSLF, and submit a PSLF form.
4.6.1.8 Qualifying Public Services for PSLF
/manage-loans/forgiveness-cancellation/public-service/qualifying-public-services




4.6.1.1. PSLF Help Tool
/pslf/





BODY

Once you click the link below and log in to your account, you’ll first be asked to review your borrower information. 
As part of your request, you will have an opportunity upload any documentation that could support your case for reconsideration. Before you begin, make sure to gather digital versions of related documents so that you can upload them as part of your request. Documentation is not required.  











FEATURE BOX

If you believe you meet the conditions for reconsideration and have the details to support your case, you can fill out the reconsideration request form now. Submit a reconsideration request 
4.6.1.2.1 Public Service Loan Forgiveness Reconsideration Borrower Information (if authenticated) or 0.15 Log In > 4.6.1.2.1 Public Service Loan Forgiveness Reconsideration Borrower Information (if unauthenticated)
H2

When To Submit a Request
#when-to-submit
You should only submit a reconsideration request if you disagree with the qualifying payment count you received in a letter either from us or from a prior PSLF servicer or is displayed on your StudentAid.gov account.



H2

How Long Requests Take To Complete
#how-long-complete
Most people complete a reconsideration request in 5 minutes. 

H2

What You Need for a Request
#what-you-need
You will need to provide information to support your request.  For example, for requests where you disagree with your qualifying payment counts, include documents showing payment history or applicable letters you received either from us or a prior PSLF servicer.  


H2

Deadline for Reconsideration Requests
#request-deadline
If you disagree with the qualifying payment count you received in a letter from the PSLF servicer, you must submit your PSLF reconsideration by a certain deadline depending on when you received your letter. If your letter is dated before July 1, 2023, you must submit your PSLF reconsideration request by December 29, 2023.  If your letter is dated July 1, 2023, or after, you must submit your PSLF reconsideration request within 90 days of the date of the letter.