CMS-2026-1684-0002

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PUBLIC SUBMISSION

As of: 4/29/26, 8:06 AM
Received: April 28, 2026
Status: Posted
Posted: April 29, 2026
Category: Academic - OT005
Tracking No. moi-81s7-eyj1
Comments Due: June 26, 2026
Submission Type: Web

Docket: CMS-2026-1684
Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey for Merit- based Incentive
Payment Systems (MIPS) (CMS-10450)
Comment On: CMS-2026-1684-0001
Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey for Merit- based Incentive
Payment Systems (MIPS) (CMS-10450)
Document: CMS-2026-1684-0002
Comment on CMS-2026-1684-0001

Submitter Information
Name: Anonymous Anonymous

General Comment
I support efforts to improve patient experience reporting and physician quality performance, but I believe
CMS should make sure the survey process does not create unnecessary administrative burden for
providers and survey vendors. Adding web-based survey options is a positive step because it can improve
efficiency, reduce delays and make participation easier for both patients and vendors. Many patients are
more likely to respond through faster and more convenient online options rather than traditional mail or
phone methods.
At the same time, CMS should continue keeping the process simple and avoid adding excessive
requirements that take time away from patient care. Quality reporting is important, but it should support
better care, not create more administrative stress for healthcare teams. A balanced approach that improves
patient feedback while reducing unnecessary burden would make this system more effective.

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