Document
REDLINE Medicaid.gov Customer Feedback Survey
ICR 202609-0938-011 · OMB 0938-1382 · Object 172930800.
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Document Metadata
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
|---|---|
| File Title | REDLINE Medicaid.gov Customer Feedback Survey |
| Author | Moore, Ethan (CMS/CMCS) |
| Last Modified By | Calc |
| File Modified | 2024-08-16 |
| File Created | 2026-10-10 |
| Conversion State | complete |
Extracted Text
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 3 2 6 1 4 5.1 5.2 7.1 7.1 Beginning Please rate how well this site is organized Please rate the options available for navigating this site Please rate how quickly pages load on this site Please rate the consistency of speed from page to page on this site Please rate the thoroghness of information provided on this site Please rate how understandavle this site's information is Please rate the ability to sort information by criteria that are important to you on this site Please rate the ability to narrow choices to find the information you are looking for on this site Please rate the visual appeal of this site Please rate the balance of graphics and text on this site What is your overall satisfaction with this site How satisfied are you with your overall experience on How well does this site meet your expectations How does this site compare to an ideal website How likely are you to return to medicaid.gov in the future How likely are you to recommend Medicaid.gov to someone else How likely are you to use this site as your primary resources for getting information on Medicaid What was your primary reason for visiting the website (listed options) What was the main reason you Which of the following issues, if any, did you experience while navigating the site (listed options, mul Did you use any of the following to look for information after arriving at Medicaid.gov (listed options Did the search feature help you locate what you were looking for today If you used the Medicaid.gov Which of the following issues, if any, did you experience with information on the site (listed options, Did you find what you were looking for In which state/territory do you live Which of these best describes you (listed options) Are you affiliated with an American Indian/Alaskan Native Tribe Is there anything you haven't already told us about how the Medicaid.gov site experience could be im Would you like to be contacted by a CMS representative (If so, a contact form will display upon comp Based on my experience on Medicaid.gov, I trust that Medicaid is working in the best interest of the What about today's interaction made the difference? (Select all that apply) What could have been better? (Select all that apply) You told us you were dissatisfied with one or more parts of your experience. To help us improve, ple How can we improve your overall experience on Medicaid.gov? you on this site oking for on this site our overall experience on Medicaid.gov? ormation on Medicaid at was the main reason you came to Medicaid.gov today? If you came for more than one reason, please pick the main one. he site (listed options, multi-select) edicaid.gov (listed options, multi-select) you used the Medicaid.gov search feature, did it help you find what you were looking for today? on the site (listed options, multi-select) site experience could be improved? (Please do not enter any personal information) orm will display upon completion of the survey) in the best interest of the American public. e. To help us improve, please tell us why. the main one.