The United States Patent and Trademark Office (USPTO) wishes to conduct customer satisfaction surveys on its websites. This collection will allow for continued use of a data-driven and a statistically valid approach to understanding customer satisfaction with Agency websites. The objective is to help the USPTO become more citizen-centric and achieve higher levels of public trust and confidence. The USPTO will use the ForeSee surveys in order to collaborate effectively with the public and meet Administration mandates. These surveys will assist the Agency in its efforts to be open and collaborative.
The latest form for USPTO Website Customer Satisfaction Surveys expires 2022-01-31 and can be found here.
Supporting Statement A
Supporting Statement B
Approved with change
|New collection (Request for a new OMB Control Number)||2018-11-05|