OMB control number

NGA Generic Customer Satisfaction Strategy Surveys

OMB 0704-0566 ยท DOD/DODDEP.

OMB 0704-0566

To accomplish its goals, NGA requires research on customer experience as it transforms over the next several years from providing content to providing anticipatory intelligence. Customer experience studies assess satisfaction with NGA products, content, and services in order to generate specific insights for action regarding improvement.

The latest form for NGA Generic Customer Satisfaction Strategy Surveys expires 2020-09-30 and is listed under ICR 201707-0704-002.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
DocumentType
H.R. 1660, the Government Customer Service Improvement Act of 2013.pdf Supplementary Document
DMDC-recommendation-letter-NGA_Generic_Customer_Satisfaction_Survey.PDF Supplementary Document
Supporting Statement Part B.docxSupporting Statement B
Supporting Statement Part A_rev. 5 Sep 2017.DOCXSupporting Statement A

All Historical Document Collections

Historical document collections
ReferenceFilingReceivedConcludedAction
201707-0704-002 New collection (Request for a new OMB Control Number) 2017-07-26 Approved without change