TRICARE Inpatient Satisfaction Survey (TRISS)

The Defense Health Agency (DHA) administers two TRICARE Inpatient Satisfaction Survey (TRISS) instruments to understand perceptions of inpatient care among Military Health System (MHS) users. The survey instruments adhere to the methodological and analytical protocols and questionnaire items mandated by the industry standard Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) protocol for the Adult version and the guidelines put forth by Agency for Healthcare Research and Quality (AHRQ) for the Child version. Developed by the Centers for Medicare and Medicaid Services (CMS) and AHRQ, the program provides valid and reliable self-reported experience ratings of inpatient experiences. As a result, the TRISS program allows objective and meaningful comparisons between hospitals, in areas that are important to consumers.

The latest form for TRICARE Inpatient Satisfaction Survey (TRISS) expires 2027-05-31 and is listed under ICR 202401-0720-004.

TRICARE Inpatient Satisfaction Survey (Adult)

Federal Enterprise Architecture: Health - Health Care Services