Data Collection Plan for the Evaluation of Child Welfare Information Gateway

he Evaluation of Child Welfare Information Gateway: Information Collection Request Overview The estimated annual totals for the entire Information Collection Request are: $253,238.60 (Government Cost); 10,920 responses; and 3,026.08 respondent burden hours. Child Welfare Information Gateway (CWIG) is a national information clearinghouse and service of the Children’s Bureau, Administration for Children and Families, U.S. Department of Health and Human Services. CWIG connects professionals and concerned citizens to resources and information on programs, research, legislation, and statistics regarding child maltreatment, child abuse prevention, and child welfare services designed to achieve the safety, permanency, and well-being of children and families. The Evaluation of Child Welfare Information Gateway gathers information to inform the Children’s Bureau about the kind and quality of information services that customers want, how customers are using resources and services, as well as customers’ level of satisfaction with existing services. Data collection activities proposed for the Evaluation of Child Welfare Information Gateway include targeted surveys to evaluation special initiative websites and other targeted website sections, event surveys to evaluate webinars, presentations, or other events, a general customer survey, and focus groups. The Market Research Sub-Study complements information obtained from the larger Evaluation of Child Welfare Information Gateway. The Children’s Bureau seeks to learn more about how child welfare professionals and students planning to enter the child welfare workforce access and consume work-related information. The Market Research Sub-Study will focus on understanding child welfare professionals’ and students’ characteristics, use of technology, and habits and preferences for obtaining information that they use in their work. The goal of the sub-study is to provide federally-funded technical assistance providers and other stakeholder organizations with a better understanding of their target audiences so they can design more effective products, services, and dissemination strategies to reach these populations. The proposed market research sub-study will consist of a national online survey of child welfare professionals and students, which will be administered through four different instruments tailored for four different populations. Focus groups will be used to learn more about different audiences’ habits and preferences related to child welfare information access and consumption.

The latest form for Data Collection Plan for the Evaluation of Child Welfare Information Gateway expires 2021-09-30 and is listed under ICR 201806-0970-003.

Child Welfare Information Gateway's Targeted Survey

Federal Enterprise Architecture: Community and Social Services - Social Services

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