OMB control number

Improving Customer Experience: OMB Circular A-11, Section 280 Implementation.

OMB 1103-0120 · DOJ/DOJADM.

OMB 1103-0120

This proposed information collection activity provides a means to garner customer and stakeholder feedback in an efficient, timely manner in accordance with the Administration’s commitment to improving customer service delivery as discussed in Section 280 of OMB Circular A-11 at https://www.performance.gov/cx/a11-280.pdf.

The latest form for Improving Customer Experience: OMB Circular A-11, Section 280 Implementation. expires 2027-08-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
Form 1103-0120 Prosecutor Survey Instrument Form and Instruction
Form 1103-0120 Prosecutor Survey Instrument Form and Instruction
ICR Template_A11 Section 280 Clearance v 5 13 24.docx Supplementary Document
ICR Template_A11 Section 280 Clearance v 5 13 24.docx Supplementary Document
Revised Supporting Statement A for DOJ_A 11 Section 280 Improving Customer Experience (F) v 6 6 24.docx Supplementary Document
Revised Supporting Statement A for DOJ_A 11 Section 280 Improving Customer Experience (F) v 6 6 24.docx Supplementary Document
A11-280.pdf Supplementary Document
A11-280.pdf Supplementary Document
Supporting Statement B for DOJ_A 11 Section 280 Improving Customer Experience.docx Supporting Statement B
Supporting Statement B for DOJ_A 11 Section 280 Improving Customer Experience.docx Supporting Statement B
EJI Prosecutor Survey ICR Template_A11 Section 280 Clearance TR COMMENTS 4 8 25 slj2.docx Supporting Statement A
EJI Prosecutor Survey ICR Template_A11 Section 280 Clearance TR COMMENTS 4 8 25 slj2.docx Supporting Statement A
Prosecutor Survey Instrument Form and Instruction
Prosecutor Survey Instrument Form and Instruction

All Historical Document Collections

202504-1103-001	Revision of a currently approved collection	2025-04-21
202407-1103-001 Approved without change	Revision of a currently approved collection	2024-07-24
202108-1103-002 Approved without change	New collection (Request for a new OMB Control Number)	2021-08-13

OMB Details

CAM Survey

Federal Enterprise Architecture: Law Enforcement - Crime Prevention

Form 1103-0120

CAM Survey

Fillable Fileable

Form and instruction

Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.