OMB control number
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
OMB 1506-0062 · TREAS/FINCEN.
OMB 1506-0062
Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, the Financial Crimes Enforcement Network (hereafter the Agency) seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback, we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.
The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2026-10-31 and is listed under ICR 202308-1506-001.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 FinCEN Products and Services Customer Satisfaction Survey | Form and Instruction |
| BSA E-filing System Performance Measure Survey | Form and Instruction |
| FinCEN Portal and FinCEN Query Performance Measure Survey | Form and Instruction |
| FinCEN- Foreign Financial Intelligence Unit (FIU) Survey | Form and Instruction |
| Generic_Clearance_Submission_Template 2023.docx | Supplementary Document |
| Supporting_Statement-0062 (Part B) 8_24_2023 Final.docx | Supporting Statement B |
| 1506-0062 SS Part A 2023.docx | Supporting Statement A |
 FinCEN Exchange Survey |
Other-Optional Customer Satisfaction Survey |
| FinCEN Products and Services Customer Satisfaction Survey |
Form and Instruction |
| BSA E-filing System Performance Measure Survey |
Form and Instruction |
| FinCEN Portal and FinCEN Query Performance Measure Survey |
Form and Instruction |
| FinCEN- Foreign Financial Intelligence Unit (FIU) Survey |
Form and Instruction |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202308-1506-001 | Extension without change of a currently approved collection | 2023-09-20 | Approved without change | |
| 202008-1506-002 | Extension without change of a currently approved collection | 2020-08-28 | Approved without change | |
| 201705-1506-002 | Extension without change of a currently approved collection | 2017-07-17 | Approved without change | |
| 201404-1506-002 | Extension without change of a currently approved collection | 2014-04-30 | Approved without change | |
| 201103-1506-002 | New collection (Request for a new OMB Control Number) | 2011-03-09 | Approved with change |
OMB Details
FinCEN- Foreign Financial Intelligence Unit (FIU) Survey
Federal Enterprise Architecture: Intelligence Operations - Intelligence Collection
| Form | Name | Electronic access | Type |
|---|---|---|---|
| Form n/a | FinCEN- Foreign Financial Intelligence Unit Survey | Fillable Fileable | Form and instruction |
Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.