OMB control number
Comprehensive Taxpayer Attitude Survey (CTAS)
OMB 1545-2288 · TREAS/IRS.
OMB 1545-2288
The Internal Revenue Service (IRS) conducts the Comprehensive Taxpayer Attitude Survey as part of the Service-wide effort to maintain a system of balanced organizational performance measures mandated by the IRS Restructuring and Reform Act (RRA) of 1998. This is also a result of Executive Order 12862 that requires all government agencies to survey their customers. The IRS’ office of Research Applied Analytics & Statistics (RAAS) is sponsoring this annual survey (formerly conducted by the IRS Oversight Board) with the objective of better understanding what influences taxpayers’ tax compliance, their opinions of the IRS, and their customer service preferences, as well as how these taxpayer views change over time.
The latest form for Comprehensive Taxpayer Attitude Survey (CTAS) expires 2027-01-31 and is listed under ICR 202306-1545-004.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 CTAS Survey -2023- SStmt- Appdx-A-MS (002)-rev.docx | Supporting Statement A |
| CTAS Survey- 2023-SStmt-Appdx- B.docx | Supporting Statement B |
 Comprehensive Taxpayer Attitude Survey |
Other-Survey |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202306-1545-004 | Revision of a currently approved collection | 2023-08-30 | Approved without change | |
| 202004-1545-020 | Reinstatement with change of a previously approved collection | 2020-06-24 | Approved with change | |
| 201908-1545-022 | New collection (Request for a new OMB Control Number) | 2019-08-15 | Approved without change |