Documentation Provided by Airline Passengers as a Condition to Receive Travel Credits or Vouchers in Relation to a Serious Communicable Disease

This information collection request would allow U.S. and foreign airlines to require passengers to submit documentation demonstrating that they are entitled to a travel credit or voucher under DOT regulation because their air travel is affected by a serious communicable disease. The documentation airlines may choose to require from passengers include government orders relating to a serious communicable disease that prohibit or restrict travel, or documentation issued by a licensed treating medical professional stating that the passenger should not travel to protect themselves or others from a serious communicable disease. Airline customer service agents will receive and review the documentation and determine whether a passenger is eligible for receiving the travel credit or voucher. The information is collected as needed. Airlines are prohibited from collecting this information if the Department of Health and Human Services determines that such collection is not in the public interest.

The latest form for Documentation Provided by Airline Passengers as a Condition to Receive Travel Credits or Vouchers in Relation to a Serious Communicable Disease expires 2027-11-30 and can be found here.