Earth Science Data and Information System annual user survey

The Earth Science Data and Information System Data Systems Annual American Customer Satisfaction Index User Survey is an integral instrument of the ESDIS Data System Project. The ACSI survey was initiated 20 years ago to gauge the overall user satisfaction with NASA EOSDIS (i.e., the 12 Distributed Active Archive Centers that comprise the system). An annual survey is employed to stay attuned to changes in user needs and desires as well as fulfill metric requirements needed for NASA reporting to OMB and other governmental reporting obligations.

The latest form for Earth Science Data and Information System annual user survey expires 2027-03-31 and can be found here.