The Commission needs the information collection in order to facilitate the Commission's analysis of the reliability and security of voice, paging, and interconnected VoIP communication services, and to identify and act on potential threats to our Nation's telecommunications infrastructure and to improve the Commission's situational awareness with respect to network events and their effect on the public. The Commission uses the information collected to identify the duration, magnitude, root causes, contributing factors, and preventative measures taken with respect to significant telecommunication service outages, and to take swift remedial action as required in appropriate circumstances. The FCC rules, 47 CFR Part 4, require outage reporting from all covered communications providers.
The latest form for Part 4 of the Commission’s Rules Concerning Disruptions to Communications expires 2023-02-28 and can be found here.