Request for External Review

Section 1334 of the Patient Protection and Affordable Care Act, Pub. L. 111-148, as amended by the Health Care Education Reconciliation Act, Pub. L. 111-152 (together, "Affordable Care Act"), directed OPM to enter into contracts with health insurance issuers to offer coverage on Exchanges (also called "Health Insurance Marketplaces") throughout the 50 States and the District of Columbia. OPM issued final regulations for the establishment of the Multi-State Plan (MSP) Program on March 11, 2013, 78 Fed. Reg. 15560, which outlined an external review process that would be available to MSP enrollees. The regulations state that "OPM will conduct external review of adverse benefit determinations using a process similar to OPM review of disputed claims under [the Federal Employees Health Benefits Program] . . . ." 45 C.F.R. 800.503(a). A necessary part of conducting external review of adverse benefit determinations is accepting requests for external review from MSP enrollees. OPM is submitting to OMB a request for review and clearance of current information collections, Request for External Review, comprising three forms: (1) Model Notice of Final Internal Adverse Benefit Determination ("Model Notice"), (2) External Review Intake Form ("Intake Form"), and (3) External Review Authorized Representative Form ("Authorized Representative Form").

The latest form for Request for External Review expires 2021-07-31 and can be found here.

Model Notice

Federal Enterprise Architecture: Health - Health Care Services