Surveys of Consumer and Community Affairs Publications and Resources

The Board uses this collection to seek input from users or potential users of the Board’s publications, resources, and conference materials to understand their interests and needs; to inform decisions concerning content, design, and dissemination strategies; to gauge public awareness of the Board’s publications, resources, and conferences; and to assess the effectiveness of the Board’s communications with various respondents. The surveys in this collection are used to gather qualitative and quantitative information directly from users or potential users of Board publications, resources, and conference materials, such as consumers (consumer surveys) and stakeholders (stakeholder surveys). Stakeholders may include, but are not limited to, nonprofits, community development organizations, consumer groups, conference attendees, financial institutions and other financial companies offering consumer financial products and services, other for profit companies, state or local agencies, and researchers from academic, government, policy, and other institutions. The frequency of the survey and content of the questions will vary as needs arise for feedback on different resources and from different audiences. The Board estimates that while the FR 1378 may be conducted up to 16 times per year, history suggests a lower frequency is more likely.

The latest form for Surveys of Consumer and Community Affairs Publications and Resources expires 2023-11-30 and can be found here.