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CBP Modernizes Electronic Refund Enrollment Process | U.S. Customs and Border Protection

This one page guidance document details the ACH electronic refund enrollment process for ACE portal accounts.

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CBP Modernizes Electronic Refund Enrollment Process | U.S. Customs and Border Protection

Summary: U.S. Customs and Border Protection (CBP) provides guidance for importers and companies to enroll in and manage Automated Clearing House (ACH) refunds through the Automated Commercial Environment (ACE) Secure Data Portal.

This document outlines the process for importers and other entities, including CBP Form 4811 'Notify Parties,' to receive customs-related refunds electronically. Users must have an ACE Portal account with an Importer sub-account. The guide provides a two-step process: ensuring proper portal access (including updating Form 5106 records with a valid email address) and using the ACH Refund Authorization tab within the portal to manage U.S. bank information. It also highlights how to monitor refund activity using specific ACE reports (REV-603 and REV-613).

Document outline

1. Introduction to Electronic Refund Enrollment in ACE Portal 2. Resources: Video and Guides 3. Step 1: Ensure ACE Portal Access with the Importer Sub-account 4. Step 2: Use the ACE Portal to Authorize and Manage Electronic Refunds 5. Monitoring Refunds via ACE Reports 6. Frequently Asked Questions

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