THE FAA WILL HAVE AN INDEPENDENT
TELEPHONE SURVEY CONDUCTED TO DETERMINE HOW ITS USERS VIEW THE
QUALITY OF FAA'S PERFORMANCE. THE SURVEYS WILL BE CONDUCTED WITH
PILOTS, AIRPORT MANAGERS AND PASSENGERS, AND THE FAA WILL USE THE
RESULTS OF THE SURVEY AS A MANAGEMENT TOOL SO THAT SPECIFIC
IMPROVEMENTS CAN BE TARGETED.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.