PHILADELPHIA DISTRICT SURVEY OF TAXPAYERS CONTACTED BY THE IRS COLLECTION FUNCTION

ICR 199104-1545-018

OMB: 1545-1247

Federal Form Document

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Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
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ICR Details
1545-1247 199104-1545-018
Historical Active
TREAS/IRS
PHILADELPHIA DISTRICT SURVEY OF TAXPAYERS CONTACTED BY THE IRS COLLECTION FUNCTION
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 07/30/1991
Retrieve Notice of Action (NOA) 04/29/1991
Approved with the revisions submitted to OMB on July 26, 1991. As par of its plan for the improvement of future customer satisfaction survey IRS should include testing of alternatives for obtaining answers which point to specific remedial actions that IRS could take to improv customer satisfaction. IRS should consider using focus groups, cognative laboratory studies, and surveys for this purpose.
  Inventory as of this Action Requested Previously Approved
11/30/1991 11/30/1991
800 0 0
200 0 0
0 0 0

THE DATA COLLECTED WILL BE USED TO DETERMINE THE LEVEL OF SATISFACTION OF TAXPAYERS CONTACTED BY COLLECTION FUNCTION PERSONNEL OF IRS TO IDENTIFY POTENTIAL AREAS OF PROGRAM IMPROVEMENT AND THEREBY IMPROVE THE EFFECTIVENESS OF COLLECTION ACTIVITIES.

None
None


No

1
IC Title Form No. Form Name
PHILADELPHIA DISTRICT SURVEY OF TAXPAYERS CONTACTED BY THE IRS COLLECTION FUNCTION

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 800 0 0 800 0 0
Annual Time Burden (Hours) 200 0 0 200 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
No

$0
No
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/29/1991


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