CUSTOMER SERVICE SURVEY

ICR 199407-2120-001

OMB: 2120-0584

Federal Form Document

Forms and Documents
Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
IC ID
Document
Title
Status
141604
Migrated
ICR Details
2120-0584 199407-2120-001
Historical Active
DOT/FAA
CUSTOMER SERVICE SURVEY
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 07/13/1994
Retrieve Notice of Action (NOA) 07/06/1994
  Inventory as of this Action Requested Previously Approved
05/31/1997 05/31/1997
3,800 0 0
1,254 0 0
0 0 0

IN ITS GOAL TO IMPROVE CUSTOMER RELATIONS AND IMPROVE THE QUALITY AND TIMELINESS OF OUR PRODUCTS AND SERVICES, THE OFFICE OF AVIATION SYSTEM STANDARDS PROPOSES TO CONDUCT CUSTOMER SATISFACTION SURVEYS. THESE SURVEYS ARE INTENDED TO BE ONE-TIME ONLY WITH POSSIBLE FOLLOW-UP SURVEYS IF DATA INDICATES MAJOR CHANGES IN SERVICES AS REQUIRED.

None
None


No

1
IC Title Form No. Form Name
CUSTOMER SERVICE SURVEY

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 3,800 0 0 3,800 0 0
Annual Time Burden (Hours) 1,254 0 0 1,254 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
No

$0
No
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
07/06/1994


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