VOLUNTARY CUSTOMER SURVEYS TO IMPLEMENT E.O. 12862 COORDINATED BY THE OFFICE OF PLANNING AND EVALUATION ON BEHALF OF ALL CUSTOMS SERVICE OPERATING FUNCTIONS

Forms and Documents

Document Name	Status

No forms / supporting documents in this ICR. Check IC Document Collections.

IC Document Collections

IC ID	Document Title	Status
127427	VOLUNTARY CUSTOMER SURVEYS TO IMPLEMENT E.O. 12862 COORDINATED BY THE OFFICE OF PLANNING AND EVALUATION ON BEHALF OF ALL CUSTOMS SERVICE OPERATING FUNCTIONS	Migrated

ICR Details

OMB Control No: 1515-0206	ICR Reference No: 199503-1515-002
Status: Historical Active	Previous ICR Reference No:
Agency/Subagency: TREAS/CUSTOMS	Agency Tracking No:
Title: VOLUNTARY CUSTOMER SURVEYS TO IMPLEMENT E.O. 12862 COORDINATED BY THE OFFICE OF PLANNING AND EVALUATION ON BEHALF OF ALL CUSTOMS SERVICE OPERATING FUNCTIONS
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Expedited
OIRA Conclusion Action: Approved without change	Conclusion Date: 06/16/1995
	Date Received in OIRA: 03/30/1995
Terms of Clearance: The request for a generic approval of focus groups is approved. No other type of generic collection is approved at this time. The request for approval of the "Structured Group Interviews" (SGI) is not approved as a general approach for use in collections subject to the Paperwork Reduction Act (PRA). However, the SGI project which was submitted on May 11, 1995 as an example of collections to be proposed under the generic clearance is not subject to review under the PRA because the example applies to the collection of data from employees in connection with their employment. The Customs Service may submit a separate request for review for application of the SGI approach to information collections subject to the PRA. Such a request should be suported by a description of a proposed sampling approach and an analysis plan for a specific collection. In order to obtain the advantages of a generic clearance as soon as possible, the Department should submit an OMB Form 83-I request no later than July 1995 to provide adequate time for completion of a review before the 1995 PRA becomes effective. Because such a request will be the second customer satisfaction collection to be submitted by the Service during 1995, we will assign a high priority to beginning our review soon after it is received. Finally, Customs is reminded that each proposed individual focus goup collection must be submitted for an expeditious OMB review two weeks prior to the planned collection.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	07/31/1998	07/31/1998
Responses	200	0	0
Time Burden (Hours)	400	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: THESE VOLUNTARY CUSTOMER SURVEYS WILL BE USED TO IMPLEMENT E.O. 12862 BY OBTAINING QUANTITATIVE AND QUALITATIVE CUSTOMER DATA FOR EVALUATING CUSTOMER SATISFACTION.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:

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Federal Register Notices & Comments

Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
VOLUNTARY CUSTOMER SURVEYS TO IMPLEMENT E.O. 12862 COORDINATED BY THE OFFICE OF PLANNING AND EVALUATION ON BEHALF OF ALL CUSTOMS SERVICE OPERATING FUNCTIONS

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	200	0	0	200	0	0
Annual Time Burden (Hours)	400	0	0	400	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? Uncollected

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 03/30/1995

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