Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by

ICR 199710-1545-043

OMB: 1545-1432

Federal Form Document

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Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
ICR Details
1545-1432 199710-1545-043
Historical Active 199710-1545-041
TREAS/IRS
Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 10/23/1997
Retrieve Notice of Action (NOA) 10/23/1997
  Inventory as of this Action Requested Previously Approved
07/31/2000 07/31/2000 07/31/2000
11,880 0 11,880
1,980 0 1,980
0 0 0

This is a generic clearance for an undefined number of customer satisfaction and opinion surveys and focus group interviews to be conducted over the next 3 years. Surveys and focus groups conducted under the generic clearance are used by the Internal Revenue Service to determine levels of customer satisfaction, as well as to make quality improvements to products and services.

None
None


No

1
IC Title Form No. Form Name
Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by M:SP:V97-019G, M:SP:V97-003-G, M:SP:V97-020-G, M:SP:V97-021-G, M:SP:V97-022, M:SP:V97-023, M:SP:V97-024, M:SP:V97-025, M:SP:V97-027-G

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 11,880 11,880 0 0 0 0
Annual Time Burden (Hours) 1,980 1,980 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$0
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
10/23/1997


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