Customer Satisfaction Surveys

ICR 200006-2115-008

OMB: 2115-0625

Federal Form Document

Forms and Documents
Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
IC ID
Document
Title
Status
25425
Migrated
ICR Details
2115-0625 200006-2115-008
Historical Active 199705-2115-002
DOT/USCG
Customer Satisfaction Surveys
Extension without change of a currently approved collection   No
Regular
Approved without change 09/05/2000
Retrieve Notice of Action (NOA) 06/26/2000
Coast Guard will provide a copy of each survey insrument as well as a description of the activity and the number of burden ho urs involved for each survey undertaken which is on the approved list. Coast Guard should submit a progress report similar to that provided as a supplement to the justification for this renewal prior to the next request for clearance.
  Inventory as of this Action Requested Previously Approved
09/30/2003 09/30/2003 09/30/2000
13,485 0 13,530
4,712 0 4,711
0 0 0

Customer satisfaction surveys are required by Executive Order 12862. The U.S. Coast Guard will use the information obtained from direct customers to measure satisfaction with current services and determine whether additional services are requested.

None
None


No

1
IC Title Form No. Form Name
Customer Satisfaction Surveys

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 13,485 13,530 0 0 -45 0
Annual Time Burden (Hours) 4,712 4,711 0 0 1 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$0
No
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
06/26/2000


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