Approved
consistent with changes to the process discussed in multiple
conversations with OMB and ED, including: An increase in training
for customer service phone counselors; Changes to the Q&As; and
an examination of the possibility of streamlining the DL process
especially as it relates to billing. (It is noted that billing
processes themselves are not subject to the PRA).
Inventory as of this Action
Requested
Previously Approved
04/30/2005
04/30/2005
02/28/2002
210,000
0
102,000
6,993
0
3,400
0
0
0
A Direct Loan borrower uses this
application to request and authorize the automatic deduction of
monthly student loan payments from his or her checking or savings
account.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.