This
customer-service survey is approved for one year. Resubmis- sion
shall include: (1) Completion of part B on statistical meth- ods.
(At the least, incomplete response will create a sample. In- clude
information on the population, too.) (2) The response rate achieved
(and how calculated) as well as the numerical response rate
expected in the future. (3) An analysis of possible non- response
bias, to help assess whether or not this survey can ap- propriately
assess customer service activity. (4) In part A of the supporting
statement, #6, explain why the survey is to be conducted quarterly,
rather than less frequently.
Inventory as of this Action
Requested
Previously Approved
12/31/2006
12/31/2006
300
0
0
25
0
0
0
0
0
To help assess internal strengths and
weaknesses of the FHWA Size & Weight Team's customer service
activity, customer feedback will be sent to FHWA Office of Freight
Operations.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.