Customer Service Surveys

Documents and Forms

Document Name Document Type
Form MA-1038 Customer Service Surveys Form
MA-1038 USMMA Program Performance Survey Form MA-1038 USMMA Program Performance Survey.pdf 152.119.120.12/MA-1038.pdf Form
MA-1016 Customer Service Questionnaire Form MA-1016 Customer Service Questionnaire.pdf www.marad.dot.gov/survey/survey_new.html Form
MA-1017 Program Performance Survey Form MA-1017 Program Performance Survey.pdf www.marad.dot.gov/survey/pps.htm Form
MA-1021 Conference Exhibit Survey Form MA-1021 Conference-Exhibit Survey.pdf www.marad.dot.gov/survey/ces.htm Form

Information Collection (IC) Details

View Information Collection (IC)

IC Title:	Customer Service Surveys	Agency IC Tracking Number:

Is this a Common Form? No		IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	MA-1038	USMMA Program Performance Survey	Form MA-1038 USMMA Program Performance Survey.pdf	http://152.119.120.12/MA-1038.pdf	Yes	Yes	Fillable Fileable
Form	MA-1016	Customer Service Questionnaire	Form MA-1016 Customer Service Questionnaire.pdf	http://www.marad.dot.gov/survey/survey_new.html	Yes	Yes	Fillable Fileable
Form	MA-1017	Program Performance Survey	Form MA-1017 Program Performance Survey.pdf	http://www.marad.dot.gov/survey/pps.htm	Yes	Yes	Fillable Fileable
Form	MA-1021	Conference Exhibit Survey	Form MA-1021 Conference-Exhibit Survey.pdf	http://www.marad.dot.gov/survey/ces.htm	Yes	Yes	Fillable Fileable

Line of Business:

Subfunction:

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 6,650	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits, Not-for-profit institutions

Percentage of Respondents Reporting Electronically: 15 %

	Approved	Previously Approved
Annual Number of Responses for this IC	6,650	6,650
Annual IC Time Burden (Hours)	256	256
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.