Doe-887 Ss B 2006

B. Collection of Information Employing Statistical Methods
Statistical methods will not be used for the majority of the collections covered under
this generic clearance. However, where a proposed survey employs statistical
methods to select respondents, answers to question 1 - 5 in Section B, “Collections of
Information Employing Statistical Methods” will be provided in the materials
submitted to OMB.
1. Respondent Description.
The respondents will be current and potential users of DOE products or services and
others involved with DOE in partnership agreements (e.g., providing oil and gas
products for sale, offering investment partnerships for commercial demonstrations,
and delivering information rights in the form of exclusive intellectual property, etc.)
Respondents include other Federal agencies, the military, State and local
governments, defense contractors, U.S. industrial firms, universities, educational
programs, medical and health care communities, utilities, energy suppliers, energy
equipment vendors, trade associations, consultants, libraries, and individuals. The
intent is to collect information that helps the Department better serve its existing
customers and to serve potential new customers based on their needs.
2. Procedures for collecting the information.
Departmental staff or DOE contractors will conduct the surveys through personal or
telephone interviews, mail questionnaires, focus groups, and by technologies, such as
the Internet.
3. Methods to maximize response rates and to deal with statistical issues of nonresponse.
Participation is voluntary. When possible, respondents will be notified in advance by
letter, questions will be designed so that they are easy to answer, and follow-up
callbacks will be repeated, when necessary, to maximize response rates.
4. Tests or procedures.
The questions to be asked will be similar to those used by other Federal agencies in
their customer surveys. If respondents are unable to supply the data, questions will be
reworded. Results of these should make the agency more effective and efficient in
responding to customers.
To ensure quality while the data are being collected, special attention will be paid to
(a) the percentage of customers contacted, (b) interviewer response rate performance,
(c) extent of questions read as worded, (d) questionnaire completion rates as the
survey progresses, (e) response rates of individual survey items, and (f) daily records
on problems arising in the data collection and (g) comments arriving at the agency
regarding the survey.

5. Name and telephone number of individual.
Statisticians in EIA’s Statistics and Methods Group are responsible for reviewing the
statistical design and methodology of the customer surveys. Kara Norman, Statistics and
Methods Group, may be contacted on (202) 287-1902 regarding these surveys.