Medicare Part D Reporting Requirements (CMS-10185)

Medicare Part D Reporting Requirements

CMS-10185 Final 2007 Medicare Part D Reporting Requirements_revised082006.DOC

Medicare Part D Reporting Requirements (CMS-10185)

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MEDICARE PART D

REPORTING REQUIREMENTS

Contract Year 2007










Updated: 9/11/06












According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0938-00992. The time required to complete this information collection is estimated to average 32 hours annually per respondent, including the time to review instructions, search existing data resources, gather the data needed, and complete and review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: CMS, 7500 Security Boulevard, Attn: PRA Reports Clearance Officer, Mail Stop C4-26-05, Baltimore, Maryland 21244-1850.


Table of Contents



Introduction


In December 2003, Congress passed the Medicare Prescription Drug Benefit, Improvement and Modernization Act (MMA), allowing coverage of outpatient prescription drugs under the new Medicare Part D benefit. In accordance with Title I, Part 423, Subpart K (§ 423.514), the Act requires each Part D Contract to have an effective procedure to provide statistics indicating:

  1. the cost of its operations

  2. the patterns of utilization of its services

  3. the availability, accessibility, and acceptability of its services

  4. information demonstrating it has a fiscally sound operation

  5. other matters as required by CMS


The purpose of this document is to assure a common understanding of reporting requirements and how these data will be used to monitor the prescription drug benefit provided to Medicare beneficiaries. CMS will use the following terminology to ensure consistency in these reporting requirements:

  • Part D Sponsor –a parent organization which encompasses a group of Part D Contracts.

  • Part D Contract – an organization contracted with CMS to provide Part D benefits to Medicare beneficiaries (e.g. H#)

  • Part D Plan – a plan benefit package (PBP) offered within a Part D contract (e.g. Plan ID #)


This document represents current expectations of data elements to be reported by Part D Contracts at the Part D Sponsor (parent organization), Contract, or Plan (PBP) level, reporting timeframes, and monitoring of Part D contracts. These requirements will be in effect for Contract Year 2007 and are subject to change at the discretion of CMS. According to Subpart O, sanctions may be imposed on Part D Contracts who fail to comply with these reporting requirements.


The following criteria were used in selecting reporting requirements:

  1. Minimal administrative burden on Part D Sponsors

  2. Legislative and regulatory authority

  3. Validity, reliability, and utility of data elements requested

  4. Wide acceptance and current utilization within the Industry


Reporting requirements are described in this document for the following areas: Reversals, Medication Therapy Management Programs, Generic Dispensing Rate, Grievances, Pharmacy & Therapeutics (P&T) Committees, Transition, Exceptions, Appeals, Call Center Measures – Beneficiary Service line and Pharmacy Support line, Overpayment, Pharmaceutical Manufacturer Rebates, Discounts, and Other Price Concessions, Pharmaceutical Manufacturer Access/Performance Rebates Received by LTC Pharmacies, Licensure and Solvency, Business Transactions and Financial Requirements, and Drug Benefit Analyses.


Each Part D Contract shall provide necessary data to CMS to support payment, program integrity, program management, and quality improvement activities. Specifically, additional reporting requirements are identified in separate guidance documents for the following areas: formulary, TrOOP, coordination of benefits, payment and 1/3 audit, and low income subsidy.


Part D Contracts may also be required to submit other information as defined by requirements in the application, guidances, or other documents (e.g. pharmacy access and formularies) during the annual contract bidding, application, or renewal process. Information is also required to be submitted throughout the contract year as allowable changes are made (e.g. formulary changes).


Part D Contract Reporting Requirements


In each of the sections that follow, the method of submission (e.g. entered into or uploaded via the Health Plan Management System (HPMS)) and the level of reporting are specified following the reporting timeline. Sections that refer to prescriptions should encompass all Part D drugs, including compounded drugs.


For PACE Organizations offering Part D coverage, reporting requirements will be limited to: Section III. Generic Dispensing Rate; Section V. Pharmacy & Therapeutics (P&T) Committees (for PACE Organizations utilizing formularies); Section VI. Transition (for PACE Organizations utilizing formularies); Section VII. Exceptions (for PACE Organizations utilizing formularies); Section X. Overpayment; Section XI. Pharmaceutical Manufacturer Rebates, Discounts, and Other Price Concessions; and Section XII. Pharmaceutical Manufacturer Rebates, Discounts, and Other Price Concessions for Long Term Pharmacies.


MA Organizations and Medicare Cost Plans that offer Part D benefits will be required to comply with all reporting requirements contained herein, with the exception of subsections 1, 2 and 3 of Section XIII. Licensure and Solvency, Business Transactions and Financial Requirements.

  1. Reversals

Part D Contracts will be responsible for reporting data elements related to claim reversals. Information on claim reversals will serve as a component in the monitoring of Part D operational functions


Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29



Data elements to be entered into the HPMS at either the Contract or Plan (PBP) level:

  1. Provide the total number of out-of-cycle pharmacy transactions with reversal as the final disposition, which were adjudicated during the time period specified above. This should be a numeric field.


Note: Reversed claim records must be maintained (the number of elements retained per record should at a minimum be equivalent to those of the prescription drug event record), and upon request, submitted to CMS.


  1. Medication Therapy Management Programs

The requirements stipulating that Part D Contracts provide Medication Therapy Management Programs (MTMP) are described in Title I, Part 423, Subpart D, § 423.153. For monitoring purposes, Part D Contracts will be responsible for reporting several data elements related to their MTMP.


Data related to the identification and participation in the MTMP will be submitted according to the following timeline (note: Period 2 encompasses one full year):


Period 1

Period 2

Reporting Period

January 1 -

June 30

January 1 -

December 31

Data due to CMS/HPMS

August 31

February 29


Data elements to be entered into the HPMS at the Contract level.

  1. The method used to enroll beneficiaries into the MTMP. Method of enrollment may be opt-in, opt-out, a combination of opt-in and opt-out, or other. This should be a text field.

  2. The number of beneficiaries who met the eligibility criteria for the MTMP in the specified time period above. This should be a numeric field.

  3. The total number of beneficiaries who participated in the MTMP at any point during the time period specified above. This should be a longitudinally cumulative total. This should be a numeric field.

  4. The total number of beneficiaries who discontinued participation from the MTMP at any time during the specified time period above. This should be a numeric field.

  5. The number of beneficiaries who discontinued participation from the MTMP due to death at any time during the specified time period above. This should be a numeric field.

  6. The number of beneficiaries who discontinued participation from the MTMP due to disenrollment from the Plan at any time during the specified time period above. This should be a numeric field.

  7. The number of beneficiaries who discontinued participation from the MTMP at their request at any time during the specified time period above. This should be a numeric field.

  8. The number of beneficiaries who declined to participate in the MTMP during the specified time period above. This should be a numeric field.

  9. For beneficiaries participating in the MTMP as of the last day of the reporting period specified, provide the prescription cost of all covered Part D medications on a per MTMP beneficiary per month basis. This should be a currency field, rounded to the nearest dollar. The total prescription cost should be limited to covered Part D medications and be calculated using gross drug cost as follows: (Ingredient Cost Paid + Dispensing Fee + Sales Tax). This amount should be summed for all covered Part D prescriptions that were dispensed within the reporting period specified for each beneficiary enrolling in the MTMP as of the last day of the reporting period specified. Finally, this sum should be divided by the total number of member months for the included beneficiaries. These member months should include all months enrolled in the Part D Contract during the reporting period specified, not only the months that the beneficiary enrolled in the MTMP.

The following equation also describes this calculation

  1. For beneficiaries participating in the MTMP as of the last day of the reporting period specified, provide the number of covered Part D 30-day equivalent prescriptions on a per MTMP beneficiary per month basis. This should be a numeric field.


This amount should be calculated by first summing days supply of all covered Part D prescriptions dispensed for beneficiaries participating in MTMP as of the last day of the reporting period, and dividing by 30 to determine the number of 30 day equivalent prescriptions dispensed.  This number is then divided by the total number of member months for the included beneficiaries.  These member months should include all months enrolled in the Part D Plan during the reporting period specified, not only the months that the beneficiary enrolled in the MTMP. 


The following equation also describes this calculation:


  1. Generic Dispensing Rate

Cost control requirements for Part D Contracts are presented in Title I, Part 423, Subpart D. Accordingly, Part D Contracts will be responsible for reporting data elements needed to monitor utilization of generic drugs (defined by Title I, Part 423, Sub-Part A, § 423.4).


Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29


Data elements to be entered into the HPMS at the Plan (PBP) level:

  1. Number of paid claims for generic drugs (regardless of days supply) with dates of service during the specified reporting period identified above. First DataBank or Medispan generic drug classifications will be used to identify generic drugs. This should be a numeric field.

  2. Total number of paid claims (regardless of days supply) with dates of service during the specified reporting period identified above. This should be a numeric field.




  1. Grievances


Title I, Part 423, Subpart M of the regulation includes regulations that require Part D Contracts to maintain grievance information. All plans (PBPs) will be responsible for reporting data related to grievances received.


A grievance is defined as any complaint or dispute, other than one that involves a coverage determination, expressing dissatisfaction with any aspect of the operations, activities, or behavior of a Part D organization, regardless of whether remedial action is requested. Examples of subjects of a grievance provided in the solicitation for applications include, but are not limited to, timeliness, appropriateness, access to, and/or setting of services provided by the PDP, concerns about waiting times, demeanor of pharmacy or customer service staff, a dispute concerning the timeliness of filling a prescription or the accuracy of filling the prescription.


Part D Contracts are required by the regulations to track and maintain records on all grievances received orally and in writing. Grievance data, requested herein by CMS, should be reported based on the date the grievance was received by the Plan (PBP), not the date the event or incident that precipitated the grievance occurred. Multiple grievances by a single complainant should be tracked and followed as separate grievances. Plans may report grievances in the categories as determined by the Plans after initial investigation.  Plans should not dismiss or exclude any grievances filed by beneficiaries from this reporting section. 


Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29


Data elements to be entered into the HPMS at the Plan (PBP) level:

  1. For the time period identified above, provide the number of fraud and abuse grievances received related to Part D. A fraud grievance is a statement, oral or written, alleging that a provider, pharmacy, pharmacist, PBM, Plan, or beneficiary engaged in the intentional deception or misrepresentation that the individual knows to be false or does not believe to be true, and the individual makes knowing that the deception could result in some unauthorized benefit to himself/herself or some other person. An abuse grievance is a statement, oral or written, alleging that a provider, pharmacy, pharmacist, PBM, Plan, or beneficiary engaged in behavior that the individual should have known to be false, and the individual should have known that the deception could result in some unauthorized benefit to himself/herself or some other person. This should be a numeric field.

  2. For the time period identified above, provide the number of enrollment/disenrollment grievances received related to Part D. Examples include, but are not limited to, discrimination in the enrollment process, enrollment information and/or identification cards not being received by beneficiaries in a timely manner, and disenrollment requests not being processed in a timely manner. This should be a numeric field.

  3. For the time period identified above, provide the number of benefit package grievances received related to Part D. Examples include, but are not limited to, beneficiary cost sharing, pricing co-insurance issues and issues related to coverage during the coverage gap period. This should be a numeric field.

  4. For the time period identified above, provide the number of pharmacy access/network grievances received related to Part D. Examples include, but are not limited to, network pharmacy refusing to accept a beneficiary’s card and network/non-network pharmacy concerns. This should be a numeric field.

  5. For the time period identified above, provide the number of marketing grievances received related to Part D. Examples include, but are not limited to, marketing materials or promotional messages by sales representatives that include misrepresentations or false/misleading information about plans and benefits, and discriminatory practices identified in marketing materials or through oral/written promotional messages. This should be a numeric field.

  6. For the time period identified above, provide the number of customer service grievances received related to Part D. Examples include, but are not limited to, grievances regarding services provided by the pharmacist/pharmacy staff, plan or subcontractor representatives, or customer service representatives. This should be a numeric field.

  7. For the time period identified above, provide the number of confidentiality/privacy grievances received related to Part D. Examples include, but are not limited to, potential violations of medical information privacy standards by the plan or pharmacy. This should be a numeric field.

  8. For the time period identified above, provide the number of quality of care grievances received related to Part D. Examples include, but are not limited to, grievances received from beneficiaries or Quality Improvement Organizations (QIOs) regarding quality of care. This should be a numeric field.

  9. For the time period identified above, provide the number of exception grievances received related to Part D. An example of an exception grievance is one which is filed because an enrollee’s request to have their coverage determination expedited was denied. This should be a numeric field.

  10. For the time period identified above, provide the number of appeal grievances received related to Part D. An example of an appeal grievance is one which is filed because an enrollee’s request to have a redetermination expedited was denied. This should be a numeric field.

  11. For the time period identified above, provide the number of other grievances received related to Part D not falling into one of the categories described above. This should be a numeric field.

  12. For the time period identified above, provide the total number of grievances received related to Part D. This should be a numeric field.





  1. Pharmacy & Therapeutics (P&T) Committees

In addition to satisfying and maintaining P&T committee requirements described in §423.120, Part D Contracts will be responsible for providing information to CMS relating to changes made during a contract year to their P&T committees on a periodic basis. CMS recognizes the importance of maintaining confidentiality of these records. CMS will do everything within its authority to limit access to those who have appropriate use or oversight role and will track those who have accessed these records.

Additionally, CMS will provide methods other than HPMS data submission for those Part D Contracts with contractual limitations in providing these data.



Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29


Data elements to be entered into the HPMS at the Contract level:

  1. For each new P&T committee member added since the previous reporting period, provide the following:

    1. First name. This should be a text field.

    2. Middle name. This should be a text field.

    3. Last name. This should be a text field.

    4. Name suffix (e.g. Sr, Jr). This should be a text field.

    5. Date of birth. This should be a date field.

    6. Credential (e.g. MD, PharmD, RN, etc). This should be a text field.

    7. Effective start date of P&T membership. This should be a date field.

    8. If applicable, effective termination date of P&T membership. This should be a date field.

    9. Indication if each new P&T committee member is a practicing physician independent and free of conflict from the Part D contracted organization, and Pharmaceutical manufacturers, and is an expert in the care of elderly or disabled individuals

    10. Indication if each new P&T committee member is a practicing pharmacist independent and free of conflict from the Part D contracted organization, and Pharmaceutical manufacturers, and is an expert in the care of elderly or disabled individuals

  2. For each P&T committee member terminating P&T membership since the previous reporting period, provide the following:

    1. First name. This should be a text field.

    2. Middle name. This should be a text field.

    3. Last name. This should be a text field.

    4. Name suffix (e.g. Sr, Jr) . This should be a text field.

    5. Date of birth. This should be a date field.

    6. Credential (e.g. MD, PharmD, RN, etc). This should be a text field.

    7. Effective termination date of P&T membership. This should be a date field.



  1. Transition


As described in §423.120 and other guidance issued by CMS, Part D Contracts must maintain and implement an effective transition process to ensure that beneficiaries transitioning into a Plan are provided a smooth transition to drugs on the formulary. Plans (PBPs) will be responsible for reporting various data elements related to prescriptions dispensed during newly enrolled beneficiaries’ transition periods for CMS oversight.


Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29


Data elements to be entered into the HPMS at the Plan (PBP) level:

  1. Total number of newly enrolled beneficiaries during the reporting time period. This should be a numeric field.

  2. Number of prescriptions authorized during transition periods within the reporting time period. This should be a numeric field.

  3. Number of enrollees receiving one or more prescriptions authorized during transition periods within the reporting time period. This should be a numeric field.


  1. Exceptions

Title I, Part 423, Subpart D includes regulations regarding formulary and tier exceptions, and exceptions to established drug utilization management programs. Plans (PBPs) that utilize prior authorization or step therapy edits as utilization management tools (including for non-formulary exceptions) will be responsible for reporting several data elements related to these activities.


Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29


Data elements to be entered into the HPMS at the Plan (PBP) level:

  1. Number of pharmacy transactions rejected due to failure to complete step therapy edit requirements in the time period specified above. This should be a numeric field.

  2. Number of pharmacy transactions rejected due to need for prior authorization (not including first pass step therapy edits or early refills) in the time period specified above. This should be a numeric field.

  3. Number of pharmacy transactions rejected due to quantity limits in the time period specified above. This should be a numeric field.

  4. Number of prior authorizations requested for formulary medications in the time period specified above (not including first pass step therapy edits or early refills). This should be a numeric field.

  5. Number of prior authorizations approved for formulary medications in the time period specified above (not including first pass step therapy edits or early refills). This should be a numeric field.

  6. Number of exceptions requested for non-formulary medications in the time period specified above (not including early refills). This should be a numeric field.

  7. Number of exceptions approved for non-formulary medications in the time period specified above (not including early refills). This should be a numeric field.

  8. Number of tier exceptions requested in the time period specified above (not including first pass step therapy edits or early refills). This should be a numeric field.

  9. Number of tier exceptions approved in the time period specified above (not including first pass step therapy edits or early refills). This should be a numeric field.

  10. Number of quantity limit exceptions requested in the time period specified above (not including early refills). This should be a numeric field.

  11. Number of quantity limit exceptions approved in the time period specified above (not including early refills). This should be a numeric field.



  1. Appeals

Title I, Part 423, Subpart M includes regulations regarding coverage determinations and appeals under Part D. As defined in §423.560, an appeal is any of the procedures that deal with the review of adverse coverage determinations made by the Plan on the benefits the enrollee believes he or she is entitled to receive, including a delay in providing or approving the drug coverage (when a delay would adversely affect the health of the enrollee), or on any amounts the enrollee must pay for the drug coverage. These procedures include redeterminations by the Plan and reconsiderations by the independent review entity (IRE). Redeterminations or reconsiderations may result in reversal or partial reversal of the original decision.

  • Example of a reversal of an original decision: Non-formulary exception request approved upon redetermination for drug and quantity prescribed.

  • Example of a partial reversal of an original decision: Non-formulary exception request approved upon redetermination for drug, but full quantity prescribed is not approved.


CMS will request appeal data as part of the monitoring of a Plan’s availability, accessibility, and acceptability of its services.


Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29


Data elements to be entered into the HPMS at the Plan (PBP) level:

  1. Number of appeals submitted for standard redetermination in the time period specified above. This should be a numeric field.

  2. Number of appeals submitted for expedited redetermination in the time period specified above. This should be a numeric field.

  3. Number of appeals submitted for expedited redetermination that were granted expedited status in the time period specified above. This should be a numeric field.

  4. Number of appeals submitted for standard redetermination withdrawn by the enrollee in the time period specified above. This should be a numeric field.

  5. Number of appeals submitted for expedited redetermination withdrawn by the enrollee in the time period specified above. This should be a numeric field.

  6. Number of redeterminations in the time period specified above resulting in reversal of original decision. This should be a numeric field.

  7. Number of redeterminations in the time period specified above resulting in partial reversal of original decision. This should be a numeric field.

  8. Number of adverse redeterminations in the time period specified above due to insufficient evidence of medical necessity from enrollee’s prescribing physician. Examples of insufficient evidence of medical necessity may include, but are not limited to, when the plan does not receive the information, or the information received does not support medical necessity. This should be a numeric field.

  9. Number of appeals submitted for IRE reconsideration in the time period specified above due to inability to meet timeframe for coverage determination. This should be a numeric field.

  10. Number of appeals submitted for IRE reconsideration in the time period specified above due to inability to meet timeframe for redetermination. This should be a numeric field.

  11. Number of IRE decisions for standard reconsideration in the time period specified above resulting in reversal of original coverage determination or redetermination. This should be a numeric field.

  12. Number of IRE decisions for standard reconsideration in the time period specified above resulting in partial reversal of original coverage determination or redetermination. This should be a numeric field.

  13. Number of IRE decisions for expedited reconsideration in the time period specified above resulting in reversal of original coverage determination or redetermination. This should be a numeric field.

  14. Number of IRE decisions for expedited reconsideration in the time period specified above resulting in partial reversal of original coverage determination or redetermination. This should be a numeric field.

  15. Number of IRE decisions for standard reconsideration in the time period specified above resulting in upholding of original coverage determination or redetermination. This should be a numeric field.

  16. Number of IRE decisions for expedited reconsideration in the time period specified above resulting in upholding of original coverage determination or redetermination. This should be a numeric field.


  1. Call Center Measures: Beneficiary Service line and Pharmacy Support line


CMS will suspend reporting by Part D Contracts for the Call center reporting section through 3rd quarter 2007 due to CMS’ direct monitoring of Part D call centers. All Part D Contracts are required to continue collection of these data, in the event CMS reinstitutes call center data submission via HPMS.


Part D Contracts will report several data elements related to customer service center calls related to Part D. This information will be utilized to monitor plan performance. These reporting requirements were designed to provide flexibility around each Part D call center structure. Part D Contracts may choose to submit data at the Part D Sponsor level, Contract level, or Plan (PBP) level. Part D Contracts must record in HPMS the level of data provided. It should be noted that the level of data reported will be used for performance monitoring and reporting as submitted to CMS. Part D Contracts, therefore, who submit data at the Part D Sponsor level will be considered as providing the equivalent level of call center service as all other Part D Contracts associated with that Sponsor. Also, while call centers may track other metrics such as calls related to medical care, calls related in any matter to Part D should be tracked separately for inclusion in this reporting requirement.

Reporting timeline: Part D Contracts will provide monthly data on a quarterly basis to CMS.


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

1/1 – 1/31

2/1 – 2/28

3/1 – 3/31

4/1 – 4/30

5/1 – 5/31

6/1 – 6/30

7/1 – 7/31

8/1 – 8/31

9/1 – 9/30

10/1

10/31

11/1

11/30

12/1

12/31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29


Data elements to be entered into the HPMS at the Part D Sponsor, Contract, or Plan (PBP) level:

  1. For the time period specified above, provide the total number of inbound Part D connections abandoned to the Beneficiary Service line. This should be a numeric field. For call centers that cannot separate abandoned Part D calls from other calls, the total number of inbound connections abandoned will be reported and also the total number of inbound calls for the customer service center, during the reporting period specified.

  2. For the time period specified above, provide the total number of inbound Part D connections abandoned to the Pharmacy Support line. This should be a numeric field. For call centers that cannot separate abandoned Part D calls from other calls, the total number of inbound connections abandoned will be reported and also the total number of inbound calls for the customer service center, during the reporting period specified.

  3. For the time period specified above, provide the total number of inbound Part D calls to the Beneficiary Service line. This should be a numeric field.

  4. For the time period specified above, provide the total number of inbound Part D calls to the Pharmacy Support line. This should be a numeric field.

  5. For the time period specified above, provide the average hold time for Part D calls to the Beneficiary Service line. This is defined as the average time spent on hold following the IVR system and before reaching a customer service representative. All calls, including abandoned calls, should be included in this calculation. This should be a numeric field (mm:ss).

  6. For the time period specified above, provide the average hold time for Part D calls to the Pharmacy Support line. This is defined as the average time spent on hold following the IVR system and before reaching a customer service representative. All calls, including abandoned calls, should be included in this calculation. This should be a numeric field (mm:ss).

  7. For the time period specified above, provide the number of Part D calls to the Beneficiary Service line answered in ≤30 seconds. This should be a numeric field.

  8. For the time period specified above, provide the number of Part D calls to the Pharmacy Support line answered in ≤30 seconds. This should be a numeric field.

  9. For the time period specified above, provide the average length of calls to the Beneficiary Support line. Length of call is defined as the period of time between call connection and disconnection. All increments of the call should be included, such as time spent navigating the IVR. This should be a numeric field (mm:ss).

  10. For the time period specified above, provide the average length of calls to the Pharmacy Support line. Length of call is defined as the period of time between call connection and disconnection. All increments of the call should be included, such as time spent navigating the IVR. This should be a numeric field (mm:ss).

  1. Overpayment


Part D Contracts will be responsible for reporting data related to overpayments associated with Part D benefits. An overpayment occurs when a Part D Contract erroneously makes a payment in excess of the amount due and payable under the Part D drug benefit. Examples would include overpayments a plan makes to pharmacies, sub-contractors, or PBMs for claims payment. This information is necessary to ensure that overpayments are being identified and recouped appropriately.


Reporting timeline:


Period 1

Period 2

Reporting Period

January 1 -

June 30

July 1 – December 31

Data due to CMS/HPMS

August 31

February 29


Data elements to be entered into the HPMS at the Contract level:

  1. For the time period identified above, provide the total overpayment dollars identified to be recouped by the Contract (i.e., any funds recovered from any entity it has overpaid, including, pharmacies, providers, Pharmaceutical Benefit Managers, etc.) This should be a currency field.

  2. For the time period identified above, provide the total overpayment dollars recouped by the Contract. This should be a currency field.



  1. Pharmaceutical Manufacturer Rebates, Discounts, and Other Price Concessions

Part D Contracts will be responsible for reporting multiple data elements related to rebates. These data will be monitored as components of a Part D Contract’s operational costs. CMS recognizes the importance of maintaining confidentiality of these records. CMS will do everything within its authority to limit access to those who have appropriate use or oversight role and will track those who have accessed these records.

Rebates, discounts, and other price concessions will be reported at either the CMS Part D Sponsor or Contract level. Reporting will not be combined by the subcontractor PBM to include multiple Part D Sponsors’ data. For example: (1) national Part D sponsors with multiple regional plans contracting independently or through a PBM will report rebates from the level of the national Part D sponsor; (2) regional or local Part D sponsor whether utilizing subcontractor PBM or not report at the Part D sponsor specific level; (3) PBM providing Part D coverage outside of a subcontractor role will report rebates at the PBM level. Rebate information should be summarized for each drug, rolled up to include multiple strengths, package sizes, dosage formulations, or combinations. The quarterly reported totals are not cumulative YTD totals.


Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

September 30

December 31

March 31

June 30


Data files to be uploaded through the HPMS at the CMS Part D Sponsor or Contract level as specified above:


  1. Part D Sponsors/Contracts will provide an Excel file (filename=REBATES_(SPONSORNAME)_(2007Q#).XLS, replacing ‘(SPONSORNAME)’ following the below file layout.

Pharmaceutical Manufacturer Rebate File Record Layout


Field Name

Field Type

Field Length

Field Description

Manufacturer Name

CHAR REQUIRED

100

For each rebate, provide the contracting manufacturer name. This should be a




character field.

Drug Name

CHAR REQUIRED

100

For each rebate, provide the brand name.

Rebates Received

NUM (CUR) REQUIRED

12

For each unique manufacturer/brand name combination, provide the rebate amount received in the reporting period specified.

- Limit to 999,999,999,999, no decimals, can be a negative number.

- Zero should be entered in the currency fields if no data are available

Pending Rebates

NUM (CUR) REQUIRED

12

For each unique manufacturer/brand name combination, provide the rebate amount requested for the reporting period specified but not yet received (if applicable).

- Limit to 999,999,999,999, no decimals, can be a negative number

- Zero should be entered in the currency fields if no data are available

Prior Rebates

NUM (CUR) REQUIRED

12

For each unique manufacturer/brand name combination, provide the rebate amount received that is associated with a prior reporting period (if applicable).

- Limit to 999,999,999,999, no decimals, can be a negative number

- Zero should be entered in the currency fields if no data are available


  1. It is expected that the file specified above will summarize most rebate information. However, for all non-rebate discounts, price concessions, or other value adds such as gift-in-kind or other programs (e.g., coupons or disease management programs specific to a Part D Sponsor), Part D Sponsors will provide an additional Excel file (filename=DISCOUNTS_( SPONSORNAME)_(2007Q#).XLS, replacing ‘(SPONSORNAME)’ with the Part D Sponsor’s name and ‘(2007Q#)’ with the year and quarter number) following the below file layout.


Discounts and Other Price Concessions File Record Layout


Field Name

Field Type

Field Length

Field Description

Manufacturer/ Company Name

CHAR

REQUIRED

100

List the name of each manufacturer for whom there is an associated discount, price concession, or other value add.

Description


CHAR

REQUIRED

250

Describe the discount, price concession, or other value add.

Value


NUM (CUR)

REQUIRED

12

Provide the value of the discount, price concession, or other value add.

  1. 0 is not an allowable value


Justification


CHAR

OPTIONAL

4000

For each discount, price concession, or value add, provide a justification for receipt.

  1. Pharmaceutical Manufacturer Access/Performance Rebates Received by LTC Pharmacies

As described in the CMS 2007 Call Letters, Part D Contracts must require disclosure of access/performance rebates or other price concessions received by their LTC network pharmacies designed to or likely to influence or impact utilization of Part D drugs. The term “access/performance rebates” refers to rebates manufacturers provide to pharmacies that are designed to prefer, protect, or maintain that manufacturer’s product selection by the pharmacy or to increase the volume of that manufacturer’s products that are dispensed by the pharmacy under its formulary (referred to as “moving market share”). As evidence that they are managing and monitoring drug utilization, Part D Contracts must report these data to CMS for oversight. CMS recognizes the importance of maintaining confidentiality of these records. CMS will do everything within its authority to limit access to those who have appropriate use or oversight role and will track those who have accessed these records.

Access/performance rebates received and reported by pharmacies will be reported at either the CMS Part D Sponsor or Contract level.  Data should include rebates received for all Part D drugs, not limited to formulary/covered drugs. Rebate information should be summarized for each drug, rolled up to include multiple strengths, package sizes, dosage formulations, or combinations.   The quarterly reported totals are not cumulative YTD totals.  

Reporting timeline:


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

January 1 -

March 31

April 1 -

June 30

July 1 -

September 30

October 1 -

December 31

Data due to CMS/HPMS

September 30

December 31

March 31

June 30


Data files to be uploaded through the HPMS at the Part D Sponsor or Contract level as specified above:

Part D Sponsors/Contracts will provide an Excel file (filename=REBATES_LTC PHARMACIES_(CONTRACTNAME)_(2007Q#).XLS, replacing ‘(CONTRACTNAME)’ with the Part D Sponsor’s name and ‘(2007Q#)’ with the year and quarter number) containing the following fields.

  1. LTC Pharmacy Name: Provide the name of the LTC pharmacy for which the listed rebates apply.

  2. LTC Pharmacy NABP Number: Indicate the contracted LTC pharmacy NABP number for which the listed rebates apply. This should be a numeric field.

  3. Manufacturer name: Provide the contracting manufacturer name.  This should be a character field.

  4. Brand name: Provide the brand name.  This should be a character field.

  5. Gross LTC rebate: Provide the gross Part D rebates received by the LTC pharmacy for all Part D drugs (including non-formulary drugs)

  6. Per unit rebate: Provide the per unit rebates received, associated with the gross Part D rebate

  7. Technical notes: Provide any technical notes regarding the LTC pharmacy rebate calculations


LTC Pharmacy Name

LTC Pharmacy NABP Number

Manufacturer name

Brand name

Gross Part D rebate

Rebate $ per unit

Technical notes

Text

Numeric

Text

Text

Currency

Currency

Text


  1. Licensure and Solvency, Business Transactions and Financial Requirements


Title I, Part 423, Subpart I includes regulations regarding Licensure and Solvency. Part D Contracts and will be responsible for reporting multiple data elements and documentation related to their licensure and solvency and other financial requirements. Direct Contract Employer Group Waiver Plans (Direct EGWPs) will be responsible for reporting multiple data elements and documentation related to their solvency and other financial requirements. Some data will be entered into the HPMS and other information will be mailed directly to CMS. Documentation requirements are listed separately for Part D PDP Contracts and Direct EGWPs. These data will be used to ensure Part D PDP Contracts and Direct EGWPs continue to be fiscally solvent entities.


Additionally, all Part D Contracts will enter PBM information into the HPMS on a quarterly basis.


  • Subsection 1. Financial and Solvency Requirements Documentation - Part D PDPs

  • Subsection 2. Financial and Solvency Requirements Documentation – Direct EGWPs

  • Subsection 3. Financial and Solvency Requirements HPMS data– Part D PDPs and Direct EGWPs

  • Subsection 4. Performance of Part D Activities HPMS data – MA-PDs, PDPs, and Direct EGWPs


Reporting timeline:


Quarter 1

YTD

Quarter 2

YTD


Quarter 3

YTD

Annual

Reporting Period

January 1 -

March 31

January 1 -

June 30

January 1 -

September 30

January 1 -

December 31

Data due to CMS/HPMS

May 15

August 15

November 15

120 days after the end of the calendar year or within 10 days of the receipt of the Annual Audited F/S whichever is earlier.


I. Financial and Solvency Requirements Documentation for Part D PDP Contracts:

  1. According to the quarterly time periods specified above, Part D PDP Contracts that are licensed will mail the following completed Health Blank form pages directly to CMS:

  • Jurat

  • Assets

  • Liabilities, Capital and Surplus

  • Statement of Revenue and Expenses

  • Capital and Surplus Account

  • Cash Flow

Note: CMS will accept a copy of the Health Blank form submitted to the state in its entirety.

  1. According to the quarterly time periods specified above, non-licensed Part D PDP Contracts will mail un-audited financial statements, which convey the same information contained in the Health Blank form, directly to CMS. An alternative for non-licensed Part D PDP Contracts would be to complete the Health Blank pages as prescribed in A. above.

  2. According to the quarterly time periods specified above, non-licensed Part D PDP Contracts will mail documentation showing that an insolvency deposit of $100,000 is being held in accordance with CMS requirements by a qualified financial institution.

  3. According to the quarterly time periods specified above, Part D PDP Contracts not licensed in any state must submit documentation that demonstrates they possess the allowable sources of funding to cover projected losses for the greater of 7.5% of the aggregated projected target amount for a given year or resources to cover 100% of any projected losses in a given year. This documentation should include a worksheet indicating how they arrived at the aggregated projected target amount and a pro-forma income statement that includes enrollment projections through the remainder of the period. Guarantees, letters of credit and other documents essential to demonstrating that the funding for projected losses requirement has been met must also be included.

  4. All Part D PDP Contracts will mail a copy of their independently audited financial statements (which are statutory based or GAAP based) with a management letter within one hundred twenty days following their fiscal year end or within 10 days of receipt of those statements, whichever is earlier directly to CMS.

  5. All Part D PDP Contracts will mail a copy of an Actuarial Opinion by a qualified actuary within one hundred twenty days following their fiscal year end directly to CMS. The opinion should address the assumptions and methods used in determining loss revenues, actuarial liabilities, and related items.

  6. Part D PDP Contracts with any state licensure waivers, must submit an update on the status of obtaining licensure for each waived state.

Part D PDP Contracts’ Documentation should be mailed to the following address:

Centers for Medicare & Medicaid Services

Attn: Part D Licensure & Solvency

Mail Stop C1-25-04

7500 Security Boulevard

Windsor Mill, Maryland 21244


II. Financial and Solvency Requirements Documentation for Direct EGWPs:

  1. According to the quarterly time periods specified above, Direct EGWPs will mail un-audited financial statements directly to CMS.

  2. According to the quarterly time periods specified above, Direct EGWPs will mail documentation showing that an insolvency deposit of $100,000 is being held in accordance with CMS requirements by a qualified financial institution (unless CMS waived this requirement in writing with respect to the sponsor).

  3. Direct EGWPs will mail a copy of their independently audited financial with a management letter within one hundred twenty days following their fiscal year end or within 10 days of receipt of those statements, whichever is earlier directly to CMS.

  4. All Direct EGWPs will mail a copy of their credit rating (or, if they have no credit rating, a Dun & Bradstreet report) on a quarterly basis directly to CMS as follows:

For Quarter 1: May 15th

For Quarter 2: Aug. 15th

For Quarter 3: Nov. 15th

For Quarter 4: Feb. 15th

  1. All Direct EGWPs will mail an ERISA Sec. 411(a) attestation directly to CMS by February 15th. See 2007 Solicitation for Application for Employer/Union Direct Contract PDPs, Appendix VI, Sec. E.4 for explanation of this attestation.


Direct EGWPs’ Documentation should be mailed to the following address:

Centers for Medicare & Medicaid Services

Attn: Financial Solvency Reporting

Mail Stop C1-22-06

7500 Security Boulevard

Windsor Mill, Maryland 21244



III. Financial and Solvency Requirements data elements to be entered into HPMS – For Part D PDP Contracts / Direct EGWP Sponsors:

Data to be entered at the Part D Contract level:

  1. Total assets as of the end of the quarterly reporting period identified above. This should be a currency field.

  2. Total liabilities as of the end of the quarterly reporting period identified above. This should be a currency field.

  3. Total cash as of the end of the quarterly reporting period identified above. This should be a currency field.

  4. Total cash equivalents as of the end of the reporting period identified above. This should be a currency field.

  5. Total current assets as of the end of the quarterly reporting period identified above. This should be a currency field.

  6. Total current liabilities as of the end of the quarterly reporting period identified above. This should be a currency field.

  7. Total revenue as of the end of the quarterly reporting period identified above. This should be a currency field.

  8. Total expenses as of the end of the quarterly reporting period identified above. This should be a currency field.

  9. Total administrative expense as of the end of the quarterly reporting period identified above. This should be a currency field. NOTE: Direct EGWPs are waived from this element

  10. Total net income as of the end of the quarterly reporting period identified above. This should be a currency field.

  11. Drug benefit expenses (excluding administrative expenses) as of the end of the quarterly reporting time period. Drug benefit expenses are paid claims costs which would be comprised of negotiated costs and dispensing fees less member share. This should be a currency field.

  12. Drug benefit revenues as of the end of the quarterly reporting period. Drug benefit revenues would include premiums, CMS subsidies, rebates and other reinsurance. This should be a currency field.


IV. Performance of Part D Activities data elements to be entered into HPMS – For All Part D Contracts (including MA-PDs, PDPs, and Direct EGWPs)

Data to be entered at the Part D Contract level: (For reporting periods following Quarter 1, Contracts will either indicate changes to previously submitted data, or indicate no changes have occurred.)

  1. Provide the legal entity name(s) of companies responsible for Part D functions. This should be a text field.

  2. From the above list, identify the company performing the following functions:

    1. Performs adjudication and processing of pharmacy claims at the point of sale.

    2. Performs negotiation with prescription drug manufacturers and others for rebates, discounts, or other price concessions on prescription drugs

    3. Performs administration and tracking of enrollees’ drug benefits in real time.

    4. Performs coordination with other drug benefit programs, including, for example, Medicaid, state pharmaceutical assistance programs, or other insurance.

    5. Develops and maintains a pharmacy network.

    6. Operates an enrollee grievance and appeals process.

    7. Performs customer service functionality that includes serving seniors and persons with a disability.

    8. Performs pharmacy technical assistance service functionality.

    9. Maintains a pharmaceutical and therapeutic committee.

    10. Other (User will be requested to enter additional information)


  1. Provide the effective date of each company’s service period. This should be a date field (mm/dd/yy).

  2. If an individual Plan (PBP) within a Part D contract utilizes different companies, data may be submitted for that individual PBP.



  1. Drug benefit analyses

Part D Contracts must provide enrollees with coverage of benefits as described within §423.104. For the purposes of CMS review, Plans (PBPs) will be required to report multiple data elements related to their provision of Part D benefits. Data reported in this section are based upon the specific benefit design offered under each plan (e.g. standard, enhanced, etc.)


Reporting timeline: Part D Contracts will provide monthly data on a quarterly basis to CMS.


Quarter 1

Quarter 2

Quarter 3

Quarter 4

Reporting Period

1/1 – 1/31

2/1 – 2/28

3/1 – 3/31

4/1 – 4/30

5/1 – 5/31

6/1 – 6/30

7/1 – 7/31

8/1 – 8/31

9/1 – 9/30

10/1

10/31

11/1

11/30

12/1

12/31

Data due to CMS/HPMS

May 31

August 31

November 30

February 29


Data elements to be entered into the HPMS at the Plan (PBP) level:

  1. From the drop-down menu provided, select the benefit type of the Plan (e.g. defined standard, actuarially equivalent, basic alternative, enhanced alternative).

  2. Provide the total number of enrollees in the pre-initial coverage limit phase as of the last day of the month. This should be a numeric field.

  3. Provide the total number of enrollees in the coverage gap as of the last day of the month. This should be a numeric field.

  4. Provide the total number of enrollees in the catastrophic coverage level as of the last day of the month. This should be a numeric field.


Appendix

Table 1. Summary of Reporting Elements

Note: this summary table is for quick reference use only. Please refer to the respective detailed sections for full definitions, timelines, reporting level, and submission procedures.


Section

Element

Format

Frequency

HPMS

Reversals


Total number of out-of-cycle pharmacy transactions with reversal as the final disposition

Numeric

Quarterly

Yes

Medication Therapy Management Programs (MTMP)

The method used to enroll beneficiaries into the MTMP

Text

Semi-annually

Yes

Number of beneficiaries who met the eligibility criteria for the MTMP

Numeric

Semi-annually

Yes

Number of beneficiaries who participated in the MTMP

Numeric

Semi-annually

Yes

Number of beneficiaries who discontinued participation from the MTMP

Numeric

Semi-annually

Yes

Number of beneficiaries who discontinued participation from the MTMP due to death

Numeric

Semi-annually

Yes

Number of beneficiaries who discontinued participation from the MTMP due to disenrollment from the Contract

Numeric

Semi-annually

Yes

Number of beneficiaries who discontinued participation from the MTMP at their request

Numeric

Semi-annually

Yes

Number of beneficiaries who declined to participate in the MTMP

Numeric

Semi-annually

Yes

Prescription cost of all medications for all beneficiaries participating in the MTMP (as of the last day of the reporting period specified) on a per MTMP beneficiary per month basis

Currency

Semi-annually

Yes

Number of covered Part D 30-day equivalent prescriptions on a per MTMP beneficiary per month basis

Numeric

Semi-annually

Yes

Generic Dispensing Rate

Number of paid claims for generic drugs

Numeric

Quarterly

Yes

Total number of paid claims

Numeric

Quarterly

Yes

Grievances


Number of fraud and abuse grievances received

Numeric

Quarterly

Yes

Number of enrollment/disenrollment grievances received

Numeric

Quarterly

Yes

Number of benefit package grievances received

Numeric

Quarterly

Yes

Number of pharmacy access/network grievances received

Numeric

Quarterly

Yes

Number of marketing grievances received

Numeric

Quarterly

Yes

Number of customer service grievances received

Numeric

Quarterly

Yes

Number of confidentiality/privacy grievances received

Numeric

Quarterly

Yes

Number of quality of care grievances received

Numeric

Quarterly

Yes

Number of exception grievances received

Numeric

Quarterly

Yes

Number of appeal grievances received

Numeric

Quarterly

Yes

Number of other grievances received

Numeric

Quarterly

Yes

Total number of grievances

Numeric

Quarterly

Yes

Pharmacy & Therapeutics (P&T) Committees



First name of each new P&T committee member

Text

Quarterly

Yes

Middle name of each new P&T committee member

Text

Quarterly

Yes

Last name of each new P&T committee member

Text

Quarterly

Yes

Name suffix (e.g. Sr, Jr) of each new P&T committee member

Text

Quarterly

Yes

Date of birth of each new P&T committee member

Date

Quarterly

Yes

Credential (e.g. MD, PharmD, RN, etc) of each new P&T committee member

Text

Quarterly

Yes

Effective start date of each new P&T committee member

Date

Quarterly

Yes

Effective termination date of each new P&T committee member (if applicable)

Date

Quarterly

Yes

Indication if each new P&T committee member is a practicing physician independent and free of conflict from the Part D Sponsor, Part D plan, and Pharmaceutical manufacturers, and is an expert in the care of elderly or disabled individuals

Text

Quarterly

Yes

Indication if each new P&T committee member is a practicing pharmacist independent and free of conflict from the Part D Sponsor, Part D plan, and Pharmaceutical manufacturers, and is an expert in the care of elderly or disabled individuals

Text

Quarterly

Yes

First name of each terminating P&T committee member

Text

Quarterly

Yes

Middle name of each terminating P&T committee member

Text

Quarterly

Yes

Last name of each terminating P&T committee member

Text

Quarterly

Yes

Name suffix (e.g. Sr, Jr) of each terminating P&T committee member

Text

Quarterly

Yes

Date of birth of each terminating P&T committee member

Date

Quarterly

Yes

Credential (e.g. MD, PharmD, RN, etc) of each terminating P&T committee member

Text

Quarterly

Yes

Effective termination date of each terminating P&T committee member

Date

Quarterly

Yes

Transition


Number of newly enrolled beneficiaries

Numeric

Quarterly

Yes

Number of prescriptions authorized during transition periods

Numeric

Quarterly

Yes

Number of enrollees receiving one or more prescriptions authorized during transition periods

Numeric

Quarterly

Yes

Exceptions

Number of pharmacy transactions rejected due to failure to complete step edit requirements

Numeric

Quarterly

Yes

Number of pharmacy transactions rejected due to need for prior authorization (not including first pass step therapy edits or early refills)

Numeric

Quarterly

Yes

Number of pharmacy transactions rejected due to quantity limits in the time period specified above.

Numeric

Quarterly

Yes

Number of prior authorizations requested for formulary medications (not including first pass step therapy edits or early refills)

Numeric

Quarterly

Yes

Number of prior authorizations approved for formulary medications (not including first pass step therapy edits or early refills)

Numeric

Quarterly

Yes

Number of exceptions requested for non-formulary medications (not including early refills)

Numeric

Quarterly

Yes

Number of exceptions approved for non-formulary medications (not including early refills)

Numeric

Quarterly

Yes

Number of exceptions requested for tier exceptions (not including first pass step therapy edits or early refills)

Numeric

Quarterly

Yes

Number of exceptions approved for tier exceptions (not including first pass step therapy edits or early refills)

Numeric

Quarterly

Yes

Number of exceptions requested for quantity limits (not including early refills)

Numeric

Quarterly

Yes

Number of exceptions approved for quantity limits (not including early refills)

Numeric

Quarterly

Yes

Appeals





Number of appeals submitted for standard redetermination

Numeric

Quarterly

Yes

Number of appeals submitted for expedited redetermination

Numeric

Quarterly

Yes

Number of appeals submitted for expedited redetermination that were granted expedited status

Numeric

Quarterly

Yes

Number of appeals submitted for standard redetermination withdrawn by the enrollee

Numeric

Quarterly

Yes

Number of appeals submitted for expedited redetermination withdrawn by the enrollee

Numeric

Quarterly

Yes

Number of redeterminations resulting in reversal of original decision

Numeric

Quarterly

Yes

Number of redeterminations resulting in partial reversal of original decision

Numeric

Quarterly

Yes

Number of adverse redeterminations due to insufficient evidence of medical necessity from enrollee’s prescribing physician

Numeric

Quarterly

Yes

Number of appeals submitted for IRE reconsideration due to inability to meet timeframe for coverage determination

Numeric

Quarterly

Yes

Number of appeals submitted for IRE reconsideration due to inability to meet timeframe for redetermination

Numeric

Quarterly

Yes

Number of IRE decisions for standard reconsideration resulting in reversal of original coverage determination or redetermination

Numeric

Quarterly

Yes

Number of IRE decisions for standard reconsideration resulting in partial reversal of original coverage determination or redetermination

Numeric

Quarterly

Yes

Number of IRE decisions for expedited reconsideration resulting in reversal of original coverage determination or redetermination

Numeric

Quarterly

Yes

Number of IRE decisions for expedited reconsideration resulting in partial reversal of original coverage determination or redetermination

Numeric

Quarterly

Yes

Number of IRE decisions for standard reconsideration resulting in upholding of original coverage determination or redetermination

Numeric

Quarterly

Yes

Number of IRE decisions for expedited reconsideration resulting in upholding of original coverage determination or redetermination

Numeric

Quarterly

Yes

Call Center Measures: Beneficiary Service line and Pharmacy Support line


Total number of inbound Part D connections abandoned to the Beneficiary Service line

Numeric

Quarterly

Yes

Total number of inbound Part D connections abandoned to the Pharmacy Support line

Numeric

Quarterly

Yes

Total number of inbound Part D calls to the Beneficiary Service line

Numeric

Quarterly

Yes

Total number of inbound Part D calls to the Pharmacy Support line

Numeric

Quarterly

Yes

Average hold time for Part D calls to the Beneficiary Service line

Numeric

Quarterly

Yes

Average hold time for Part D calls to the Pharmacy Support line

Numeric

Quarterly

Yes

Number of Part D calls to the Beneficiary Service line answered in ≤30 seconds

Numeric

Quarterly

Yes

Number of Part D calls to the Pharmacy Support line answered in ≤30 seconds

Numeric

Quarterly

Yes

Average length of calls to the Beneficiary Service line

Numeric

Quarterly

Yes

Average length of calls to the Pharmacy Support line

Numeric

Quarterly

Yes

Overpayment

Total overpayment dollars identified to be recouped

Currency

Semi-Annually

Yes

Total overpayment dollars recouped

Currency

Semi-Annually

Yes

Pharmaceutical Rebates, Discounts, and Other Price Concessions

REBATES_(SPONSORNAME)_(2007Q#).XLS

MS Excel

Quarterly

Yes

DISCOUNTS_(SPONSORNAME)_(2007Q#).XLS

MS Excel

Quarterly

Yes

Pharmaceutical Manufacturer Access/Performance Rebates Received by LTC Pharmacies

REBATES_LTCPHARMACIES_(SPONSORNAME)_(2007Q#).XLS

MS Excel

Quarterly

Yes

Licensure and Solvency, Business Transactions and Financial Requirements







Licensed Part D PDP Contracts will submit Completed Health Blank form pages: Jurat, Assets, Liabilities, Capital and Surplus, Statement of Revenue and Expenses, Capital and Surplus Account, and Cash Flow
OR
Non-licensed Part D PDP Contracts will submit un-audited financial statements

Mailed to CMS

Quarterly

No

Documentation showing that an insolvency deposit of $100,000 is being held (for non-licensed Part D PDP Contracts and Direct EGWPs)

Mailed to CMS

Quarterly

No

Funding for projected losses worksheet (for non-licensed Part D PDP Contracts only)

Mailed to CMS

Quarterly

No

Independently audited financial statement with a management letter for Part D PDPs and Direct EGWPs

Mailed to CMS

Yearly (fiscal)

No

Copy of an Actuarial Opinion by a qualified actuary for the Part D PDP

Mailed to CMS

Yearly (fiscal)

No

Documentation on the status of obtaining licensure for each waived state (for Part D PDP Contracts with any state licensure waivers only)

Mailed to CMS

Quarterly

No

Un-audited financial statements for Direct EGWPs

Mailed to CMS

Quarterly

No

Copy of credit rating for Direct EGWPs

Mailed to CMS

Quarterly

No

ERISA Sec. 411(a) attestation for Direct EGWPs

Mailed to CMS

Yearly


No

Total assets

Currency

Quarterly

Yes

Total liabilities

Currency

Quarterly

Yes

Total cash

Currency

Quarterly

Yes

Total cash equivalents

Currency

Quarterly

Yes

Total current assets

Currency

Quarterly

Yes

Total current liabilities

Currency

Quarterly

Yes

Total revenue

Currency

Quarterly

Yes

Total expenses

Currency

Quarterly

Yes

Total administrative expense

Currency

Quarterly

Yes

Total net income

Currency

Quarterly

Yes

Drug benefit expenses (excluding administrative expenses)

Currency

Quarterly

Yes

Drug benefit revenues

Currency

Quarterly

Yes

Legal entity name(s) of companies responsible for Part D functions

Text

Quarterly

Yes

The company that performs adjudication and processing of pharmacy claims at the point of sale

Text

Quarterly

Yes

The company that performs negotiation with prescription drug manufacturers and others for rebates, discounts, or other price concessions on prescription drugs

Text

Quarterly

Yes

The company that performs administration and tracking of enrollees’ drug benefits in real time.

Text

Quarterly

Yes

The company that performs coordination with other drug benefit programs, including, for example, Medicaid, state pharmaceutical assistance programs, or other insurance.

Text

Quarterly

Yes

The company that develops and maintains a pharmacy network.

Text

Quarterly

Yes

The company that operates an enrollee grievance and appeals process.

Text

Quarterly

Yes

The company that performs customer service functionality that includes serving seniors and persons with a disability.

Text

Quarterly

Yes

The company that performs pharmacy technical assistance service functionality.

Text

Quarterly

Yes

The company that maintains a pharmaceutical and therapeutic committee.

Text

Quarterly

Yes

Other

Text

Quarterly

Yes

Effective date of each company’s service period

Date

Quarterly

Yes

Part D Benefit Analyses

The benefit type of the Plan (e.g. defined standard, actuarially equivalent, basic alternative, enhanced alternative)

Selection

Quarterly

Yes

Number of enrollees in the pre-initial coverage limit phase

Numeric

Quarterly

Yes

Number of enrollees in the coverage gap

Numeric

Quarterly

Yes

Number of enrollees in the catastrophic coverage level

Numeric

Quarterly

Yes

Table 2: Changes made from CY 2006 Reporting Requirements


Reporting Requirements Section

Changes


Enrollment/Disenrollment

This section has been deleted.

Reversals

This section can now be reported at the Part D Contract or Plan (PBP) level

Medication Therapy Management Programs

Data element revised:

  • The prescription cost of all covered Part D medications on a per MTMP beneficiary per month basis.

Data elements added:

  • The method used to enroll beneficiaries into the MTMP.

  • The number of beneficiaries who discontinued participation from the MTMP due to death at any time during the specified time period above.

  • The number of beneficiaries who discontinued participation from the MTMP due to disenrollment from the Plan at any time during the specified time period above.

  • The number of beneficiaries who discontinued participation from the MTMP at their request at any time during the specified time period above.

  • The number of covered Part D 30-day equivalent prescriptions per MTMP beneficiary per month.

Generic Dispensing Rate

No changes made to this reporting section

Grievances

Data elements added:

  • Number of quality of care grievances received related to Part D.

  • Number of exception grievances received related to Part D.

  • Number of appeal grievances received related to Part D.

  • Total number of grievances received related to Part D.

Pharmacy & Therapeutics (P&T) Committees

New reporting section added for 2007

Transition

New reporting section for 2007

Exceptions


This reporting section was renamed Exceptions, previously titled as Prior Authorization, Step Edits, Non-Formulary Exceptions, and Tier Exceptions


Data elements added:

  • Number of pharmacy transactions rejected due to quantity limits

  • Number of quantity limit exceptions requested

  • Number of quantity limit exceptions approved

Appeals

Data elements added:

  • Number of redeterminations resulting in partial reversal of original decision.

  • Number of adverse redeterminations due to insufficient evidence of medical necessity from enrollee’s prescribing physician.

  • Number of IRE decisions for standard reconsideration resulting in partial reversal of original coverage determination or redetermination.

  • Number of IRE decisions for expedited reconsideration resulting in partial reversal of original coverage determination or redetermination.

Call Center Measures: Beneficiary Service line and Pharmacy Support line


  • Announcement of suspension of the Call Center reporting requirement through 3rd quarter 2007.

  • Data elements added for monitoring of Pharmacy Support line

  • Provision of monthly data on a quarterly basis

  • This section can now be reported at the Part D Sponsor, Contract, or Plan (PBP) level


Data elements removed from 2006

  • Average speed of answer for Part D calls


Data elements added:

  • Average length of calls to the Beneficiary Support line.

  • Average length of calls to the Pharmacy Support line.

Overpayment


This section can now be reported at the Contract level.


Pharmaceutical Manufacturer Rebates, Discounts, and Other Price Concessions

This section can now be reported at the Contract level as well as the Part D Sponsor


Pharmaceutical Manufacturer Access/Performance Rebates Received by LTC Pharmacies

New Reporting Section for 2007

Licensure and Solvency, Business Transactions and Financial Requirements

  • Inclusion of direct EGWPs for the L&S reporting subsections.

  • Reporting level changed to Contract level

  • Data elements added:

  • For PDP contracts, pro-forma income statement that includes enrollment projections through the remainder of the period.

  • For PDP contracts with any state licensure waivers, submission of updates on the status of obtaining licensure for each waived state.

  • Addition of the Data elements to be entered into HPMS at the Part D Sponsor Level (including MA-PDs, PDPs, and Direct EGWPs) subsection


Drug benefit analyses


New Reporting Section for 2007





File Typeapplication/msword
File TitlePart D Plan Reporting Requirements
AuthorChristopher A. Powers
Last Modified ByCMS
File Modified2006-09-12
File Created2006-09-12

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