TSA Website survey

TSA Website Useability Development: Online Survey

TSA web survey draft.htm

TSA Web site survey

OMB: 1652-0045

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The Transportation and Security Administration is constantly working on ways to improve our website

PAPERWORK REDUCTION ACT STATEMENT OF PUBLIC BURDEN: Through this information collection, TSA is seeking your feedback on ways to improve the TSA Web site. TSA estimates the total average burden per response associated with this collection to be approximately 5 minutes. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The control number assigned to this collection is OMB 1652-xxxx, which expires mm/yy.

The Transportation and Security Administration is constantly working on ways to improve our website. Please take a moment to complete this survey.

What Kind of Internet connection do you have?

Dial-Up connection     Broadband     ISDN

Did you experience any technical problem while using the website?

    Yes    No

Would You recommend this site to a friend?

    Yes    No

Why did you visit TSA.Gov?

How do you rate the TSA website in terms of :

  Very Good Good Average Below Average
General Appearance

Content/ Value of the information

Quality of Graphics/Design
Usefulness of Information 
Ease of use
Navigation within the website
Accessibility (website is easy to access with a simple search)
Overall Satisfaction

Did the website provide you with detailed information designed to meet your needs?

        Yes    No

If  No, what information were you looking for?

       

Is there any information that you think is missing from TSA website ?

         

 

Do you have any suggestions about improving the look and feel of our site?

 

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Transportation and Security Agency.
Copyright � 2006 [TSA]. All rights reserved.
Revised: September 17, 2006.
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