DOE-887(73)-Traini Industrial Technologies Program Training Recipients Surv

ATTACHMENT 1: SURVEY FOR INDUSTRIAL TECHNOLOGIES PROGRAM
END USER TRAINING RECIPIENTS
Note to Interviewer: This survey addresses ITP-sponsored end user training on a
single training topic (either Process Heat, Steam, Pumps, Compressed Air, Fans, or
Motors) as indicated in the list of prospective interviewees. For each prospective
interviewee, the list provides the person’s name, company name, and training topic.
Good . I am calling today on behalf of the U.S. Department of
Energy to conduct a survey about your experience with end-user
training provided by the Industrial Technologies Program. The questions in this survey
will take approximately 15 minutes for you to answer, and the results will be used to help
improve the program for future training recipients. Your answers will not be linked to
your name or company and will be reported only in the aggregate. We greatly appreciate
your taking the time to help us with this study.
Note to Interviewer: If respondent spontaneously says that he/she did not receive
training on this topic, remind him/her of the specific training session(s) that he/she
attended and the associated date(s). [Information is in Sample List.] If respondent
remembers receiving training, mark Question 1 as “received” and proceed to
Question 2. If respondent does not recall receiving training, mark Question 1 as
“not received” and then say “We still have some questions to ask you regarding
DOE services and your company’s energy management practices.” Proceed to ask
Questions 2-4 and 7-10.
Background Information
We will begin by asking for some background information regarding you and your
company.
1.

Please confirm that you received training on
between Oct. 1, 2005 and Sept. 30, 2006

_____

Note to Interviewer: Acceptable answers for Question 1 are “received” and “not
received”. If training is confirmed, enter “received” and proceed to Question 2. If
respondent does not remember receiving training, remind him/her of the specific
training session(s) that he/she attended and the associated date(s). If respondent
still does not remember receiving training, enter “not received” and then say “We
still have some questions to ask you regarding DOE services and your company’s
energy management practices. Proceed to ask questions 2-4 and 7-10.
2.

Please confirm your name.

_____________________________

3.

Please confirm your company name.

______________________________

4.

What is your title or position with the above-named company?

Note to Interviewer: Do not read possible answers to respondent. Check box to
indicate the answer given or write answer given in “Other” category.
(a) Plant Manager
(b) General Manager
(c) Maintenance Manager
(d) Purchasing Manager
(e) Energy/Utility Manager
(f) Plant/Facility Engineer
(g) Process Engineer
(h) Project Engineer
(i) Chief Electrician
(j) Maintenance Supervisor
(k) Maintenance Staff
(l) Plant/Facility Technician
(m) Other (please specify) _____________________________________
5.a.

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For how many manufacturing plants do you influence energy consumption?_____

Note to Interviewer: If answer to above question is “0”, end interview here and
thank respondent. If answer to above question is “1”, proceed to Question 5.b. In
subsequent questions, you will ask about a single plant (rather than multiple plants)
and you will skip Question 23. If answer is more than 1, proceed to Question 5.c. In
subsequent questions, you will ask about multiple plants (rather than a single plant)
and you will ask Question 23.
5.b.
What is the approximate annual cost of purchased energy for that plant? Is it:
Less than $100,000 ____ $100,000 to $2.5 million ____ Greater than $2.5 million ____
Don’t know _____
Note to Interviewer: Proceed to Question 6.
5.c.

How many of those plants have approximate annual energy costs in the following
categories:
Less than $100,000 ____ $100,000 to $2.5 million ____ Greater than $2.5 million ____
Don’t know _____
6.

What are the principal products of your manufacturing plant(s)?

_____

Note to Interviewer: If respondent’s answer to Question 6 matches one of the
industry descriptions in the one-page Industrial Classification Index that you have
been given, enter the corresponding two-digit Standard Industrial Classification
(SIC) code. If there is not a match, select the most appropriate description from the
Index, ask respondent to verify, and then enter the SIC code.

Note to Interviewer: In Questions 7 – 10, acceptable answers are “yes,” “no,” and
“don’t know.” If respondent does not remember receiving training, modify
Question 7 by deleting the phrase “either during the above-named training or at
another time.”
7.

Did you receive any of the following DOE software tools, either during
the above-named training or at another time? [Note to Interviewer: tell the
respondent the specific DOE software tools that are associated with this
particular Training Topic (e.g., PHAST for Process Heat), which are shown
in the list of software tools that you have been given. Enter “Yes” if
respondent received at least one of the tools named.
_____

8.

Does your company have a formal energy management plan that helps
guide your energy-related decisions?

_____

Have there been any corporate or facility mandates to reduce energy
intensity by a targeted percentage, either annually or by a specific date,
at the plant(s) for which you influence energy consumption?

_____

Does your company have a corporate or facility energy manager?

_____

9.

10.

Value of Training Received
Now I’m going to ask you some questions about the value of the training that you
received on . Please answer using this five-point scale:
1= Strongly Disagree; 2= Disagree; 3=Neither Agree nor Disagree;
4= Agree; 5=Strongly Agree; DK=Don’t know; NA=Not Applicable
Note to Interviewer: If the training topic is Compressed Air, add the following
statement here: “If you attended more than one training session on Compressed Air,
your answers should reflect your experience with both sessions combined.”
11.

Overall, the training was beneficial

_____

12.

The greatest amount of time was spent on the subject(s) most important
to me

_____

13.

The instructor was knowledgeable and well-prepared

_____

14.

The course materials and handouts were helpful

_____

15.

The hands-on portion of the training was worthwhile

_____

16.

17.

Guidance on how to integrate DOE’s software tools into our
company’s overall energy management approach was adequate

_____

The value that my company received from the training was well
worth the registration fee that we paid

_____

Please use this five-point scale to answer the following questions.
1= Not at All; 2=Slightly; 3= Moderately; 4= Substantially; 5= Very Substantially;
DK=Don’t Know
18.

19.

How much could the usefulness of the training be increased by adding:
(a) More hands-on problems and exercises
(b) More examples of projects utilizing the technologies addressed
(c) More emphasis on the challenges and problems associated with
installation
(d) More financial information
(e) More technical information
(f) More customized assistance for your own facility
In future training sessions, how valuable would the following formats be
for conveying information on energy-saving measures and techniques for
your plant(s):

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(a) One or two hour web-based short courses
(b) Continuing education/professional development courses
(c) Vocational training at community college or technical school

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Application of Training to Meet User Needs
Now I’m going to ask you some questions about how you applied the training that you
received.
20.

Since receiving the training, have you identified any -related
energy-saving or energy-cost saving measures for your plant(s) that were
addressed by the training (yes, no, DK)?
_____

Note to Interviewer: If “No” or “Don’t know”, end interview here and thank
respondent.
21.

By approximately what percentage could total annual energy costs at your
plant(s) be reduced by implementing the measures that you identified?
_____

Note to Interviewer: If respondent asks, Question 21 applies to reduction of energy
costs alone, without factoring in the cost of the measures taken to achieve that
reduction.

22.a.

Have you implemented any of the measures that you identified or are you
in the process of implementing any of those measures with an expected
completion date within the next 12 months? (yes, no, DK)
_____

Note to Interviewer: If “No” or “Don’t know”, end interview here and thank
respondent. If “Yes,” proceed to Question 22.b.
22.b.

Approximately what percentage of the potential annual energy cost
reduction that you identified has been achieved, or will be achieved,
by those measures?

_____

Note to Interviewer: If respondent indicated in Question 5.a that he/she influenced
only a single plant, skip to Question 24.
23.a.

You indicated earlier that you influence energy consumption at more than
one plant. At approximately how many of those plants have you
implemented measures, or are in the process of implementing measures
that will be completed within the next 12 months?
_____

23.b. Of those plants, how many have annual energy costs of:
Less than $100,000 ____ $100,000 to $2.5 million ____ Greater than $2.5 million ____
Don’t know _____
Please answer the following question about the measures that have been implemented in
your plant(s) since you received the end-user training, or that will be completed within
the next 12 months.
24.

Using the following scale, how likely is it that you would implement any
of those measures without the training that you received?
_____

1= Very Unlikely; 2= Somewhat Unlikely; 3= Neither Likely nor Unlikely;
4= Somewhat Likely; 5= Very Likely; DK=Don’t know
Note to Interviewer: If the answer to the above question is 1 or 2, skip to Question
26.
25.a.

Did the training result in more actions being taken than would have been
the case if you had not attended the training? (Yes, No, DK)
_____

25.b.

If “yes,” approximately what percentage of the annual energy cost
reduction that has been achieved, or will be achieved, is due to the
additional measures taken as a result of the training that you received.

____%

Please use this five-point scale to answer the following multi-part question.
1= Not at All; 2=Slightly; 3= Moderately; 4= Substantially; 5= Very Substantially;
DK= Don’t Know
26.

How much was the decision to implement energy-saving or energy-cost saving
measures at your plant(s) influenced by information that the training provided on
each of the following topics:
(a) How to identify energy-saving measures
(b) The cost of energy-saving measures
(c) Prospective energy savings
(d) Prospective cost savings
(e) Prospective payback period
(f) Environmental benefits
(g) Other topic (please specify) ________________________________

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