OEJTA Survey 2 0 Amended Survey Instrument_20080701

Voluntary Customer Service Satisfaction Surveys

OEJTA_CustSatisfaction_Survey 2 0.xls

Region 6 Office of Environmental Justice and Tribal Affairs (OEJTA) Survey

OMB: 2090-0019

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The Office of Environmental Justice and Tribal Affairs (OEJTA) is seeking feedback from those we work with in protecting the environment. We welcome your responses to the questions below, as well as any additional suggestions or comments. (Responses will be collected by a third party and will remain anonymous.)









1 Please rate your experience with OEJTA, Region 6.







Strongly Disagree Disagree Undecided Agree Strongly Agree Not Applicable

OEJTA staff fully addressed my concerns:






OEJTA staff answered all my questions to my satisfaction:






OEJTA staff helped me find the information I was seeking:






OEJTA staff members were knowledgeable about my issue:






OEJTA staff members treated me with respect:






OEJTA staff followed through with my requests/suggestions:






OEJTA staff's response to my concern(s) was timely:






OEJTA's staff resolved my issue:






I have a positive view of OEJTA, Region 6:





















2 Have you dealt with OEJTA, Region 6 before on other issues? Yes No











3 If so, how often?







1 Time 2-5 Times 6-10 Times > 10 Times None

Within last 6 months






Within last 12 Months






Within last 2 years






Within last 5 years













4 Please provide any suggestions or comments that you may have related to the mission and services provided by OEJTA, Region 6.















Very Dissatisfied Dissatisfied Slightly Dissatisfied Slightly Satisfied Satisfied Very Satisfied
5 Please rate your overall satisfaction with OEJTA, Region 6 services:













6 Please identify whether you work for a tribal office, state office, or community organization.













7 Did you work with OEJTA, Region 6 on an environmental justice or a tribal issue? Environmental Justice Tribal Both Other


Thank you for your time in completing this questionnaire.





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File Created2008-06-10

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