0920-05CI Supporting Statement 1-31-2007

0920-05CI Supporting Statement 1-31-2007.doc

CDC Oral Health Management Information System

OMB: 0920-0739

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SUPPORTING STATEMENT FOR

FEDERALLY SPONSORED DATA COLLECTION




CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC)

ORAL HEALTH MANAGEMENT INFORMATION SYSTEM



















Submitted by:

Karen Sicard R.D.H, M.P.H.

LCDR USPHS, Health Education Specialist

CDC Division of Oral Health, Mailstop F-10

Chamblee, GA 30341

770-488-5839

Fax: 770-488-5575


January 31, 2007


Table of Contents

A Justification 4

1. Circumstances Making the Collection of Information Necessary 4

2. Purpose and Use of Information Collection 4

3. Use of Improved Information Technology and Burden Reduction 5

4. Efforts to Identify Duplication and Use of Similar Information 6

6. Consequences of Collecting Information Less Frequently 6

7. Special Circumstances Relating to the Guidelines of 5 CFR 1320.5 6

8. Comments in Response to the Federal Register Notice and Efforts to Consult Outside Agency 6

9. Explanation of Any Payment or Gift to Respondents 7

10. Assurance of Confidentiality Provided to Respondents 7

11. Questions for Sensitive Questions 8

12. Estimates of Annualized Burden Hours and Costs 8

12.A Estimated Annualized Burden Hours 8

12.B Estimated Annualized Cost to Respondents 8

13. Estimates of Other Total Annual Cost Burden to Respondents or Record Keepers 9

14. Annualized Cost to the Federal Government 9

14.A Annualized cost table 9

15. Explanation for Program Changes or Adjustments 10

16. Plans for Tabulation and Publication and Project Time Schedule 10

A. Time schedule for the entire project 10

B. Publication plan 10

C. Analysis plan 10

17. Reason(s) Display of OMB Expiration Date is Inappropriate 10

18. Exceptions to Certification for Paperwork Reduction Act Submissions 10

B. Collections of Information Employing Statistical Methods 11

1. Respondent Universe and Sampling Methods 11

2. Procedures for the Collection of Information 11

3. Methods to Maximize Response Rates and Deal with Nonresponse 11

4. Tests of Procedures or Methods to be Undertaken 11

5. Individuals Consulted on Statistical Aspects and Individuals Collecting and /or Analyzing Data 12

ATTACHMENT 1 i

APPLICABLE SECTIONS OF LAWS OR REGULATIONS i

ATTACHMENT 2 v

FEDERAL REGISTER NOTICE v

THE 60-DAY PUBLIC COMMENT PERIOD v

ATTACHMENT 3 vii

STATE AND TERRITORIAL MIS WORK GROUP vii

Attachment 4 x

RESULTS OF THE USABILITY STUDY x

Method xiv

Purpose xiv

Objectives xiv

Issues and Recommendations xiv

Other Participant Comments xxii

Pre-Test & Post-Test Findings xxiii

ATTACHMENT 5 xxxiv

PROPOSED MIS DATA COLLECTION INSTRUMENT xxxiv


A Justification

1. Circumstances Making the Collection of Information Necessary


The CDC seeks to improve the oral health of the nation by targeting efforts to improve the infrastructure of state and territorial oral health departments; strengthen and enhance program capacity related to monitoring the population’s oral health status and behaviors; develop effective programs to improve the oral health of children and adults; evaluate program accomplishments; and inform key stakeholders, including policy makers, of program results. Through a cooperative agreement program (Program Announcement 03022), CDC provides approximately $3 million per year over 5 years to 12 states and one territory to strengthen state core oral health infrastructure and capacity and reduce health disparities among high-risk groups. The CDC is authorized to do this under sections 301 (a) and 317 (k) (2) of the Public Health Service Act [42 U.S.C. section 241 (a) and 247b(k) (2)]. Copies of these Public Law sections are displayed in Attachment 1. The Catalog of Federal Domestic Assistance (CFDA) number is 93.283.


CDC requests the submission of semi-annual status reports from each funded program. The proposed information collection will be used to identify training and technical assistance needs; monitor compliance with cooperative agreement requirements; evaluate the progress made in achieving national and program-specific goals; and respond to inquiries regarding program activities and effectiveness. Previously, CDC used a variety of sources to collect state-level information including the initial cooperative agreement application, continuing applications for each budget period, periodic progress reports, and financial status reports.


This non-standardized approach to data collection resulted in reports that varied in content and detail. Historically, information has been collected and transmitted via hard-copy paper documents and maintained in large, cumbersome manual files. The manual reporting system, as outlined by CDC Cooperative agreement 3022, limits CDC’s ability to compile, summarize, and report aggregate information in an efficient and useful manner.


CDC has developed an automated management information system (MIS) to maintain individual grantee information and to normalize the information reported by these programs. The proposed data collection will employ a more formal, systematic method of collecting information that has historically been requested from individual programs and will standardize the content of this information. This will facilitate the CDC’s ability to fulfill its obligations under the cooperative agreements; to monitor, evaluate, and compare individual programs; and to assess and report aggregate information regarding the overall effectiveness of the program. The MIS will also support CDC’s mission of reducing the burden of oral diseases by enabling staff to more effectively identify the strengths and weaknesses of individual grantees and to disseminate information related to successful public health interventions implemented by these organizations.


2. Purpose and Use of Information Collection


The information regarding individual programs is currently reported manually using a variety of sources. These sources include the initial cooperative agreement application, continuing applications for each 12-month budget period within an approved project period, progress reports, and financial status reports.


The initial cooperative agreement application is submitted by funding applicants once at the beginning of an approved project period. Continuing applications are submitted annually in February. Additionally, an annual financial status report is required three months after the end of each budget period and details the audited results of funds use.


CDC uses this information for program operations, management, and reporting purposes including:


Identifying the need for ongoing guidance, training, consultation, and technical assistance in all aspects of oral disease prevention and control


Evaluating the progress made by programs in achieving national and program-specific goals and objectives


Identifying successful and innovative strategies and public health interventions to reduce the burden of oral diseases


Disseminating and sharing information among all grantees


Monitoring the use of federal funds


Evaluating and reporting on the overall effectiveness of the grantees


This proposed reporting methodology will improve CDC’s ability to perform these functions and responsibilities. More importantly, it will enable CDC to utilize automated technology to perform these functions in a more efficient and effective manner. The frequency with which the information will be collected will remain the same as the current requirements within the cooperative agreement, semi-annually.



3. Use of Improved Information Technology and Burden Reduction


The following information collection objectives involve the use of modern, state-of-the-art information technology to support the acquisition and reporting requirements.

Exploit the capabilities of the Internet to provide State access to the database

Provide a methodology for efficient and secure submission of semi-annual State and Territorial reports


The proposed methodology uses the Internet’s standard communication protocols to control both access and communications by State and Territorial program personnel. CDC can provide State and Territorial program personnel with access to program information via the web. For example, the user could browse through a series of preformatted screens that display each group of State and Territorial program data such as program activity, staffing, administrative, financial, and advisory body information. Further selected portions of State and Territorial program data (such as financial data) could be restricted to specific States and Territories and/or selected State and Territorial personnel only using additional password protection.


A major objective of this project provides special data collection procedures for efficient and secure submission of State reports that are designed to reduce the burden to the respondent. It is estimated that the MIS will decrease the reporting burden on grantees by as much as 50% once the initial data is entered since states and territories will only need to update information semi-annually.


4. Efforts to Identify Duplication and Use of Similar Information


The CDC recognized the current manual reporting of information fostered inconsistent information at many levels. This lack of standardization of the data collected impedes meaningful and efficient cross-state reporting and evaluation.


The MIS does not cause duplication and in fact, eliminates duplicative efforts under our current reporting system.


5. Impact on Small Businesses or Other Small Entities


No small businesses will be involved in this study.


6. Consequences of Collecting Information Less Frequently


There are no legal obstacles to reduce the burden.


7. Special Circumstances Relating to the Guidelines of 5 CFR 1320.5


There are no special circumstances related to the MIS, all guidelines of 5 CRF 1320.5 are met, and this project fully complies.


8. Comments in Response to the Federal Register Notice and Efforts to Consult Outside Agency

A.

A sixty day Federal Register notice was published on July 7, 2006 (Volume 71, Number 130), page 38647 (See Attachment 2). There were no public comments.


B.

Consultation with state grantees occurred to determine information needs of the state programs. Volunteers were solicited during a grantee workshop held February 2006 in Atlanta, GA. An eight member workgroup was established that represented six of the 13 grantee states (see Attachment 3).


9. Explanation of Any Payment or Gift to Respondents


Applicants or funding recipients do not receive payments or gifts for providing information.


10. Assurance of Confidentiality Provided to Respondents

The CDC Privacy Act Officer has reviewed this submission and has determined that the Privacy Act is not applicable to the data collection. Respondents are state-based health departments providing information on their organizational goals, activities, performance metrics, and resources. Although one or more contact persons are identified for each responding health department, the contact person does not provide personal information.


Respondent data will be submitted to CDC via standard Internet-based communications protocols. Data security is ensured in the event of unauthorized access is gained to the application server and/or code through the following means:

  • Storing user passwords in the database using one-way encryption.

  • Two-way encryption of user IDs and password in the database connection string.

  • In order to prevent unauthorized access, if any user is inactive in the application for 90 or more minutes, their session will be dropped. In order for the user to continue using the application, the user will be required to re-login.

  • If there are three consecutive, unsuccessful logins, the application will inactivate the user login ID for 30 minutes. After 30 minutes, the application will automatically re-activate the user login ID and allow the user to attempt to log in again.

  • System administrators can alter or delete a user account that is suspected to have unauthorized access.

  • Audit trail information can be used to determine which records were affected.

  • Database is backed up nightly so the database can be restored to a previous state in the event of suspected data corruption.



Data will be stored on CDC Servers which adhere to CDC standards and policies and

access to potentially sensitive data elements such as financial data can be restricted using additional password protection. CDC contracts with Northrop Grumman to provide system development and maintenance for MOLAR and the contract requires that all Northrop Grumman employees and its subcontractors sign a non-disclosure of information. Data and application management procedures within DOH have been implemented to monitor and maintain the application and data. All accounts will be approved by a system administrator inside the CDC network and reviewed on an ongoing basis. If any account becomes suspect, that account will be removed by the system administrator. The Data Steward will be responsible for periodic reviews of the data to ensure quality and accuracy as well as ensuring that information is updated in a timely manner by users.


11. Questions for Sensitive Questions

Some of the respondent's financial, performance or personnel data could be viewed as sensitive; however, this information is integral to the purposes of the MIS. The security measures described above have been put in place to guard against inadvertent or inappropriate disclosure of sensitive information.


12. Estimates of Annualized Burden Hours and Costs


A. Estimated Annualized Burden Hours

The state oral health programs are generally small and the director, program manager or coordinator will be the person responsible for developing the interim and annual reports. To determine the annualized burden hours, it is estimated from the workshop that it will take each respondent approximately nine hours to update the information with in the MIS to complete the report. This is required twice a year for all 13 recipients.


12.A Estimated Annualized Burden Hours


Type of Respondent

Number of Respondents

Number of Responses per Respondent

Average Burden per Response (in hours)

Total Burden (in hours)

State Program Staff

13

2

9

234



Estimated Annualized Cost to Respondents


To determine the annualized burden, cost salaries of state oral health program staff were averaged for 6 of the 13 recipients to determine an average hourly wage of approximately $25. The hourly wage is a straight calculation that does not include an estimate of benefits. This hourly wage was multiplied by the burden of hours to obtain an estimate of burden cost to each program ($25 x 234 = $5,850)


Cost to respondents is estimated at $5,850.


12.B Estimated Annualized Cost to Respondents


Type of Respondents

Number of Respondents

Frequency of Response

Hours Per Response

Hourly Wage

Respondent Cost

State Program Managers

13

2

9

$25.00

$5,850

Total






$5,850



13. Estimates of Other Total Annual Cost Burden to Respondents or Record Keepers


The information system was designed to use existing hardware within funded sites, and all respondents currently have access to the Internet to use the information system. No capital or maintenance costs are expected. Additionally, there are no start-up, hardware or software costs.


14. Annualized Cost to the Federal Government


Development, Implementation, and Maintenance

Major cost factors for the management information system include application design and development costs, and system modification costs based on pilot testing and feedback from system users. Ongoing costs will include system maintenance and training costs. For the purposes of calculating the estimated annualized cost to the government, the progress reporting system project has been divided into two phases: 1) development of the application; and 2) implementation and system maintenance. Table 3 provides a detailed breakdown of the estimated cost for phases 1 and 2. The total cost Table 3 is not an annualized cost. It represents the total cost for development and implementation of the system by a contractor and is a one-time expenditure. The ongoing maintenance costs and associated project support costs are assumed constant for the useful life of the system. However, because this system gathers progress reporting information associated with specific performance measures required as part of 5 year Cooperative Agreements cycles with states and territories, any change to these performance measures in the future may precipitate system modifications. The associated costs for such modifications are undetermined and are not reflected here. However, it is assumed these changes would be minimal and thus easily incorporated into the contractors overall system maintenance contract, a currently established government contract expenditure. The CDC employee cost to plan, develop, implement, train, and maintain the system is based on the sum of the hourly wages, times two (two hour meetings) of the personnel involved = $450. Multiply $450 by the number of weeks involved in planning, developing and training to the staff on the system. To determine the maintenance cost, 10% of time of the CDC staff member assigned to maintaining the system multiplied by 52 weeks or one year.

14.A Annualized cost table


Phase

Estimated Cost


Contractor

CDC FTE

Planning

$6,750

$18,000

Analysis

$101,250

Design

$63,750


Development

$135,000

$4,500

Testing

$30,000

$ 900

Deployment

$1,100

Documentation

$24,400


Training

$8,200

$1,800

Maintenance

$4,700

$8,320

Total

$375,150

$33,520

 


15. Explanation for Program Changes or Adjustments


This is a new reporting system.


16. Plans for Tabulation and Publication and Project Time Schedule


A. Time schedule for the entire project

A 3-year clearance is requested for this required semi-annual data collection. Actual data collection scheduled to begin in Feb. 2007. The below Project Time Schedule table includes the start and end dates for collection of information and other actions as required.


A. 16-1 Project Time Schedule

Activity

Time Schedule

Letters sent to respondents

1 – 2 months after OMB approval

Completed training

2-4 months after OMB approval

Analyses and Validation

5 - 7 months after OMB approval

On-going Support (as required)

8 months after OMB approval


B. Publication plan


Information collected through the MIS will be reported in internal CDC documents and shared with state and territorial grantees.


C. Analysis plan


CDC will not use complex statistical methods for analyzing information. All information will be aggregated and reported in internal documents. Statistical analyses will be limited to simple tabulations.


17. Reason(s) Display of OMB Expiration Date is Inappropriate

The expiration date of OMB approval of the data collection will be displayed.


18. Exceptions to Certification for Paperwork Reduction Act Submissions


No exemptions are being sought to the certification statement for this data collection.

B. Collections of Information Employing Statistical Methods


CDC will not use any statistical methods to select respondents because all funded states and territories will use the MIS system. Public law requires application submission and financial reporting by the actual recipients of funding. Statistical methods cannot be used to reduce burden or improve accuracy of results because of the nature of the program.


All 13 states and grantees are currently required to submit annual progress reports. The MIS will allow funded programs to submit their progress reports semi-annually by entering information into the system, thus eliminating the need for additional written reports. The MIS will enable CDC to identify training and technical assistance needs, monitor compliance with cooperative agreement requirements, evaluate progress made in achieving program-specific goals, and obtain information needed to respond to Congressional and other inquiries regarding program activities.


1. Respondent Universe and Sampling Methods

CDC does not plan to use any statistical methods to select any respondents because all funded states and territories will be required to use the progress reporting system.


2. Procedures for the Collection of Information

The information will be collected using the described password protected web-based system. Respondents will log into the system at their worksite computer and provide progress reporting information through prompted data entry points.


The respondents will receive training on use of the application and on the required report content prior to their first reporting deadline of February 2007. Respondents will be informed of their reporting deadlines via semi-annual notification letters received from the Procurement and Grants Office (PGO) and via emails sent by the CDC Division of Oral Health to all known users of the system. Respondents will not be re-interviewed or contacted for data validation.


3. Methods to Maximize Response Rates and Deal with Nonresponse


Respondents are required to file twice yearly progress reports in order to continue to receive level federal funding in support of cooperative agreement 3022. Respondents are encouraged to use the web-based system to file these reports, but are not required to do so. Once data has been entered there will be a reduction in the burden hours to the state grantees; therefore, no efforts will be made to maximize respondent use rates. However, rates are expected to be 100%.


4. Tests of Procedures or Methods to be Undertaken

The system will undergo rigorous application testing, including fidelity and usability testing of system design, accuracy and comprehension testing of proposed data elements, and pilot testing of the online system. These tests will be performed using less than 10 respondents per test. Respondents will be culled from the external workgroup (see Attachment 3).


5. Individuals Consulted on Statistical Aspects and Individuals Collecting and /or Analyzing Data


No individuals will be consulted on statistical aspects of the design as statistical methods will not be used in analysis of the information.


The individuals responsible for design of the data collection system include:


Karen Sicard, Division of Oral Health, Centers for Disease Control and Prevention, (770) 488-5839, [email protected]

Jeanne Casner, Northrop Grumman Mission Systems (contractor), (678) 530-3522, [email protected]



ATTACHMENT 1

APPLICABLE SECTIONS OF LAWS OR REGULATIONS


TITLE III—GENERAL POWERS AND DUTIES OF PUBLIC HEALTH SERVICE


Part A—RESEARCH AND INVESTIGATION


IN GENERAL


Sec 301. [241] (a) The Secretary shall conduct in the Service and encourage, cooperate with, and render assistance to other appropriate public authorities, scientific institutions, and scientists in the conduct of, and promote the coordination of, research, investigations, experiments, demonstrations, and studies relating to the causes, diagnosis, treatment, control, and prevention of physical and mental diseases and impairments of man, including water purification, sewage treatment, and pollution of lakes and streams. In carrying out the foregoing the Secretary is authorized to—

(1) collect and make available through publications and other appropriate means, information as to, and the practical application of, such research and other activities;

(2) make available research facilities of the Service to appropriate public authorities, and to health officials and scientists engaged in special study;

(3) make grants-in-aid to universities, hospitals, laboratories, and other public or private institutions, and to individuals for such research projects as are recommended by the advisory council to the entity of the Department supporting such projects and make, upon recommendation of the advisory council to the appropriate entity of the Department, grants-in-aid to public or nonprofit universities, hospitals, laboratories, and other institutions for the general support of their research;

(4) secure from time to time and for such periods as he deeps advisable, the assistance and advice of experts, scholars, and consultants from the United States or abroad;

(5) for purposes of study, admit and treat at institutions, hospitals, and stations of the Service, persons not otherwise eligible for such treatment;

(6) make available, to health officials, scientists, and appropriate public and other nonprofit institutions and organizations, technical advice and assistance on the application of statistical methods to experiments, studies, and surveys in health and medical fields;

(7) Enter into contracts, including contracts for research in accordance with and subject to the provisions of law applicable to contracts entered into by the military departments under title 10. United States Code, sections 2353 and 2354, except that determination, approval, and certification required thereby shall be by the Secretary of Health, Education, and Welfare, and

(8) adopt, upon recommendations of the advisory councils to the appropriate entities of the Department or, with respect to mental health, the National Advisory Mental Health Council, such additional means as the Secretary considers necessary or appropriate to carry out the purposes of this section.

The Secretary may make available to individuals and entities, for biomedical and behavioral research, substance and living organisms. Such substances and organisms shall be made available under such terms and conditions (including payment for them) as the Secretary determines appropriate.

(b)(1) The Secretary shall conduct and may support through grants and contracts studies and testing of substances for carcinogenicity, teratogencity, mutagenicity, and other harmful biological effects. In carrying out this paragraph, the Secretary shall consult with entities of the Federal Government, outside of the Department of Health, Education, and Welfare, engaged in comparable activities. The Secretary, upon request of such an entity and under appropriate arrangements for the payment of expenses, may conduct for such entity studies and testing of substances for carcinogencity, teratogenicity, mutagenicity, and other harmful biological effects.

(2)(A) The Secretary shall establish a comprehensive program of research into the biological effect of low-level ionizing radiation under which program the Secretary shall conduct such research and may support such research by others through grants and contracts.

(B) The Secretary shall conduct a comprehensive review of Federal programs of research on the biological effects of ionizing radiation.

(3) The Secretary shall conduct and may support through grants and contracts research and studies on human nutrition, with particular emphasis on the role of nutrition in the prevention and treatment of disease and on the maintenance and promotion of health, and programs for the dissemination of information respecting human nutrition to health professionals and the public. In carrying out activities under this paragraph, the Secretary shall provide for the coordination of such of these activities as are performed by the different divisions within the Department of Health, Education, and welfare and shall consult with entities of the Federal Government, outside of the Department of Health, Education, and Welfare, engaged in comparable activities. The Secretary, upon request of such an entity and under appropriate arrangements for the payment of expenses, may conduct and support such activities for such entity.

(4) The Secretary shall publish a biennial report which contains--

(A) a list of all substances (I) which either are known to be carcinogens or may reasonably be anticipated to be carcinogens and (ii) to which a significant number of persons residing in the United States are exposed;

(B) information concerning the nature of such exposure and the estimated number of persons exposed to such substances;

© a statement identifying (I) each substance contained in the list under subparagraph (A) for which no effluent, ambient, or exposure standard has been established by a Federal agency, and (ii) for each effluent, ambient, or exposure standard established by a Federal agency with respect to a substance contained in the list under subparagraph (A), the extent to which on the basis of available medical, scientific, or other data, such standard, and the implementation of such standard by the agency, decreases the risk to public health for exposure to the substance; and

(D) a description of (I) each request received during the year involved—

(I) from a Federal agency outside the Department of Health, Education, and Welfare for the Secretary, or

(II) from an entity within the Department of Health, Education, and Welfare to any other entity within the Department, to conduct research into, or testing for, the carcinogencity of substances or to provide information described in clause (ii) of subparagraph (C), and (ii) how the Secretary and each such other entity, respectively, have responded to each such request.

(5) The authority of the Secretary to enter into any contract for the conduct of any study, testing, program, research, or review, or assessment under this subsection shall be effective for any fiscal year only to such extent or in such amounts as are provided in advance in Appropriation Acts.

 The Secretary may conduct biomedical research, directly or through grants or through grants or contracts for the identification, control, treatment, and prevention of diseases (including tropical diseases) which do not occur to a significant extent in the United States.

 The Secretary may authorize persons engaged in biomedical, behavioral, clinical, or other research (including research on mental health, including research on the use and effect of alcohol and other psychoactive drugs) to protect the privacy of individuals who are the subject of such research by withholding from all persons not connected with the conduct of such research the names or other identifying characteristics of such individuals. Persons so authorized to protect the privacy of such individuals may not be compelled in any Federal, State, or local civil, criminal, administrative, legislative, or other proceedings to identify such individuals.


PROJECT GRANTS FOR PREVENTIVE HEALTH SERVICES


Sec. 317. (k)(1) The Secretary may make grants to States, political subdivisions of States, and other public and nonprofit private entities for—

(A) research into the prevention and control of diseases that may be prevented through vaccination;

(B) demonstration projects for the prevention and control of such diseases;

(C) public information and education programs for the prevention and control of such diseases; and

(D) education, training, and clinical skills improvement activities in the prevention and control of such diseases for health professionals (including allied health personnel).

(2) The Secretary may make grants to States, political subdivisions of States, and other public and nonprofit private entities for—

(A) research into the prevention and control of diseases and conditions;

(B) demonstration projects for the prevention and control of such diseases and conditions;

(C) public information and education programs for the prevention and control of such diseases and conditions; and

(D) education, training, and clinical skills improvement activities in the prevention and control of such diseases and conditions for health professionals (including allied health personnel).

(3) No grant may be made under this subsection unless an application therefore is submitted to the Secretary in such form, at such time, and containing such information as the Secretary may by regulation prescribe.

(4) Subsections (d), (e), and (f) shall apply to grants under this subsection in the same manner as such subsections apply to grants under subsection (a).


ATTACHMENT 2

FEDERAL REGISTER NOTICE ANNOUNCING

THE 60-DAY PUBLIC COMMENT PERIOD






















ATTACHMENT 3

NAME, EMAIL ADDRESSES AND PHONE NUMBERS


OF ORAL HEALTH COOPERATIVE AGREEMENT 3022


STATE AND TERRITORIAL MIS WORK GROUP





























Name

Email Address

Phone Number

Brad Whistler

[email protected]

(907)4658628

Donna Altshul

[email protected]

(518)474-1961

Laurie Leonard

[email protected]

(401)222-7633

Linda Altenhoff

[email protected]

(512)458-7111

Lynn Mouden

[email protected]

(501)280-4111

Maureen Ross

[email protected]

(401)222-7633

Tracy Anselmo

[email protected]

(303)692-2569

Tim Cook

[email protected]

(518)474-1961


































Attachment 4


RESULTS OF THE USABILITY STUDY









DOH Management Information System (MIS)


Management Overview for Logistics, Analysis, and Reporting (MOLAR)

v1.0








Usability Study Results























Northrop Grumman Web Applications Team
Coordinating Center for Health Promotion (CoCHP)
Centers for Disease Control and Prevention (CDC)


Document History

Version

Date

Comments

Author

1

03/09/06

Initial Creation

Aimee Murphy














Summary

This document is a summary of the Division of Oral Health Management Overview for Logistics, Analysis, and Reporting (MOLAR) Usability Study Findings which describes the analysis of the data collected during testing. Eight state participants located throughout the United States were tested over the span of a week in February 2006. Because the navigational model and participant interface are based on existing management information systems which were rigorously tested the issues discovered in the MOLAR system were minor.

Also included in this document is a set of recommendations to address the issues discovered as a result of the study, as well as other findings based on participant observation, reactions and suggestions. All recommendations are based upon both quantitative (pre- and post-test questionnaire data) and qualitative (observations of remote participant behavior during the test and post-test discussions with participants) data.

Method

Five usability sessions were conducted. At three of the sessions two representatives from different states were partnered. The participant teams were presented with nine written task scenarios, typical of a task they would perform, and then asked to complete the task in the prototype. For each of these sessions, the co-discovery protocol was used. Co-discovery is a technique in which two participants work together to perform the tasks within a scenario. In the other two sessions, a single participant performed each task. All participants were encouraged to talk aloud (and to each other) as they worked. This format was used to increase verbal feedback while using the system.

Purpose

The purpose of this usability study is to ensure the proposed MOLAR design is both learnable and useable by the state public health staff that will utilize the system. From this study, we sought to understand whether the primary participant community could utilize the system with accuracy and ease. When usability issues were encountered, we worked to uncover the reason for the difficulties so we may provide recommendations to correct the problems in this report.


Emphasis was placed on the following aspects of participant interface design during usability testing:

  • Ease of use

  • Functional flow between screens

  • Consistency of terminology, labeling, and screen layouts

  • Error identification and recovery

  • Participant satisfaction ratings

Objectives

The objectives of the usability study were to determine:

  • if participants can complete each task

  • which click stream is most common for participants.

  • if everything easily available within the interface.

  • if the information architecture make sense to the participants.

  • If participants understand how to add, edit and delete information

  • If participants are able to successfully attach documents.

Issues and Recommendations

The usability study revealed issues that ranged from mild to moderate; none of the issues were classified as severe. Each issue is identified below. After each issue, a recommendation for improvement is provided. Other observations, participant responses and recommendations are also documented.


Issue #1: Staff Page Location
Priority Level: High


Issue Description

In 5 out of 5 tests, participants had a great deal of difficulty locating the page where the “Add Staff” link resided. All of the participants exhausted the sub-navigational options under the General Information tab, which included visiting and fully exploring Contact Information, Program Overview and Organizational Chart pages prior to visiting the Resources tab (Figure 1.1). One team of two participants tried to add a new staff member by editing the Program Contact Information.


Once participants located the Staff page, 4 out of 5 commented that they do not consider humans as resources. They consider resources to include only the non-human resources. Participants were able to add a new resource with ease, once they located the entry page. In all five tests, participants were adept at editing the staff information.


Participant Reactions

  • I think of staff as a part of our General Program. I would never look for it in Resources.”

  • Will the system require us to add more information than I’m accustomed to adding? It seems like they are asking for a lot of information, much more than I usually include.”

  • Why do I have to enter all this extra information for staff?”

  • People are resources? Well, I guess that makes sense when you really think about it.”

  • To me, resources are like money, partners, etc. – not our staff members.”


Recommendations

Consider collecting staff information in the General Information section rather than the Resources section. The suggested placement of the ‘Staff’ link is as follows (Figure 1.1)


Figure 1.1


Issue #2: Placement of Add Objective
Priority Level: Moderate


Issue Description

When asked to add a new objective, participants indicated that they wanted to add an objective under a specific 5-year goal instead of using the general “add objective” link currently located at the upper right corner of the page. Figure 2.1 below illustrates the current layout.


Adding an objective for a specific 5-year goal could pose an additional challenges if an objective is related to more than one 5-year goal. When discussed with participants during post-test discussions, participants noted that it would be very rare that an objective relates to more than one 5-year goal.


Figure 2.1


Participant Reactions

  • There’s no way for me to add my objective under coalitions. There’s no option next to the objective title.”

  • The last time I added an objective, it (the system) automatically knew to put my objective under State Oral Health Plan. I’m not sure how that happened.”

  • In our state, it is rare that an objective will support more than one five-year goal. We rarely see overlap.”

  • I think it would be easier if you put the ‘add’ next to each goal. I thought this page was just a listing – sort of like a table of contents - and that I couldn’t add anything to it.”


Recommendations

Remove the general “Add Objective” link from the upper right corner of the page. Insert an “Add Objective” link next to each 5-year goal category as shown in Figure 2.2. When the add page is opened, the goal category would be pre-selected and participants could also select additional goal categories if necessary.



Figure 2.2


Issue #3: Updating Activity Status and Timeline on Progress Page

Priority Level: Moderate


Issue Description

On the activity revisions page, the following question appears:
*Does the activity status, start date or end date need to be revised? Yes/No


If the participant select yes, the system displays date and explanation text boxes for the revision of the following (see Figure 3.1)

  1. Reason for status revision

  2. Reason for activity start date change

  3. Reason for activity end date change


Recommendations

Consider changing the question ‘Does the activity status, start date or end date need to be revised?’ to ‘What aspects of the activity needs to be revised?’ with the options ‘Status’, ‘Start Date’, and ‘End Date’ (figure 3.1 and 3.2). The remaining questions will be filtered depending upon which elements are selected therefore reducing the display of extraneous fields that the participant does not need to complete.


Figure 3.1


Figure 3.2






Issue #4: Identification of Active Tab and Secondary Menu Relationship
Priority Level: High


Issue Description

Several participants experienced difficulty interpreting the navigational cues embedded in the tabbed navigation because the active tab is a different background color than the secondary navigation. The background colors are incongruent and do not communicate the relationship between the primary and secondary navigational elements.


Recommendation

Secondary navigation background should be the same color as the active tab.



Figure 4.1




Issue #5: Content Issues
Priority Level: Medium


Issue Description:

Several participants had comments about the content of MOLAR. These comments are listed below:


  1. In 3 out of 5 tests, participants were very confused about the Ethnicity question under “Identify the target population(s) from the burden report”. Many asked why the options were dealt with Hispanic or Latinos. One participant asked “Is it even worthwhile to ask this? Why do they need to know this?”

  2. Our Burden document covers people of all ages. Why are they asking target population ages? CDC wants our burden report to be comprehensive and cover everyone. We’re following their guidance to serve all ages, but then they ask us what ages we are targeting? This doesn’t make sense.”

  3. When adding an objective, participants asked why the status defaulted to “proposed”. Three participants asked how their objective would be approved and who would approve it.

  4. On the Add Objective page, one participant suggested changing the help text next to the question: *Measure of success “filtered based on selected 5 yr goal”. The participant suggested that we change “filtered based on selected 5 yr goal” to “For each 5-year goal selected, chose the measures of success”.


  1. One participant team was particularly confused by the use of the term “product”. They did not have a strong sense of what we were asking for in this question.


Recommendation

CDC Work group discuss user content questions/concerns and advise. These content issues do not affect the user interface design.

Issue #6: Ability to Print screens
Priority Level: Low


Issue Description:

Some participants expressed concern about gathering the data necessary to complete their grant applications online. Several individuals noted that they currently divide up certain parts of the application among coalition coordinators, health communication specialist, etc. It was suggested that a print-friendly version of data entry pages be provided. This will allow the main MOLAR state user to communicate with team members regarding the type of information needed for the grant application.


Participant Reactions

  • Our coalition coordinator, health communication specialists, etc are all in charge of different sections when we submit our application. This is going to be hard to divide responsibilities now because they will need to submit all of their information to a staff member who will enter it into your system. We need a way to communicate with all these other people what the CDC is asking for. Can we print the form pages so we can ask for the correct data ahead of time?”


Recommendation

Provide print-friendly versions of data entry pages in a future version of MOLAR.

Other Participant Comments

  1. It seems to be that our state puts more on paper than this system requires. I’m skeptical that they missed something.”

  2. Are you going to train us on this system? We’re going to need a definitions sheet to make sure we are on the same page with terminology.”

  3. The system looks like it could be interesting, especially since it will replace our current reporting system. I think it is easy to use if you know where you are going. It takes awhile to find your way around.”

  4. I’m feeling overwhelmed. This is a tremendous amount of work; I will have to find staff to devote to this. How can I account for this in my budget? The program reporting and application processes are daunting. Information is formatted differently, so this is all new. It is going to take an inordinate amount of time to learn this. We don’t have any money in our budget to spare but now we’ll have to fuss with this new system and it will take money that we don’t have. All in all, if I had staff, I’d be a happy camper. I’m just saying that fitting this in with everything else will be difficult.”

  5. This system seems pretty easy once you know your way around.”


  1. It would be really nice if the cursor jumped to the next field so I don’t have to use my mouse after each answer.”


  1. Can you make it jump to the next field automatically?”


  1. Participants suggested that, when appropriate, we alphabetically rearrange our list boxes, checkboxes, scrolling check boxes, etc. to aid when searching for specific options.




Pre-Test & Post-Test Findings


A pre-test and post-test questionnaire was administered prior to and after the usability test, respectively. From these questionnaires, we were able to gather additional data regarding the background of the participants, their technical skill level, and their reactions to the MOLAR application. Listed below are some key findings and suggestions.


  • All participants

    • Use PCs

    • Use computer mostly at work

    • Utilize IE 6.0 as their browser

    • Spend more than 4 hours using a computer each day

    • Listed checking email, using the Internet/Intranet, and software programs such as Word and Excel as their most frequent computer related activities.

  • 7 participants rated their computer experience as Intermediate, while 1 rated as Expert.


  • 5 participants rated their internet experience as Intermediate, while 3 said they were Experts.

  • Participants used one of these three ways to ask for help when having difficulty using a website.

    • Refer to manuals

    • Ask someone

    • Contact site administrator


  • Participants liked the application for providing centralized program status information available throughout the year. They felt that site was easy to navigate and easy to read.

  • 50% of participants were not sure where to look for certain things.

  • Participants asked for the addition of online Help features.

  • The availability of Participant’s guide, FAQ or definition sheet was one of the suggested improvements for the application.

  • The participants suggested the addition of an automatic email reminder to alert them when updates to the system are due.

  • The availability of the system year-round was appealing to participants.

  • Participants like the idea that MOLAR has the potential to reduce paperwork. Many commented that they looked forward to having a centralized area to store program information.

  • What did you like least about the MOLAR application?

    • Were unsure where to look for certain things.

    • Some participants felt this system would not save time.

    • Some definitions didn’t match those in the participants’ current grant applications.



Appendix 1: Pre-Test Questionnaire Results

Participants in the usability testing answered a questionnaire before the beginning of the test. The questionnaire was used to understand background and experience of the participants. Eight participants returned the questionnaire. The results are below.


Questions

Responses

  1. What is your current job title?

Program Administrator - 2 participants
Bio Statistician - 1 participant
Dental Director - 1 participant
State Oral Health Chief - 1 participant
CDC Program Coordinator - 1 participant
Acting Director - 1 participant
Evaluation Consultant - 1 participant

  1. How long have you held your current position?

10+ years – 1 participant

5+ years – 2 participants

3+ years – 2 participants

Les than 1 year – 3 participants

  1. Have you been involved in discussions or creation of the MOLAR application?


Yes – 3 participants

No – 5 participants

3a. How have you been involved in the

process?

Observer

Helped pick the name

  1. In general, how do you feel about working with computers?

Don’t like – 0 participants

No Strong like or dislike – 1 participant

Like Working – 5 participants

Other – 2 participants (frustrated when things do not work their way)

  1. What type of computer do you use most often?

PC – 8 participants

MAC - 0

  1. On average, how much time do you spend using a computer each day?

More than 4 hours – 8 participants

  1. Where do you use your computer most often?

At Work - 8 participants

  1. How would you rate your computer experience?

Intermediate – 7 participants

Expert – 1 participant

  1. When having difficulty using a web site, do you ever use “online help” to solve your problem?

Yes – 5 participants

No – 1 participants

Sometimes – 2 participants

  1. What other ways do you ask for help when having difficulties on a web site?

Refer Manuals

Ask someone

Contact site administrator

  1. How many hours do you spend on the Internet per week (including office and personal use)?

1-5 hour – 3 participants

6-10 hour – 3 participants

15+ hour -2 participants

  1. In general, what are the most frequent computer-related activities you do?

Email

Internet/Intranet

Software program/application – MS Word, MS Excel

  1. What resolution is your monitor set to?

1024 x 768 – 4 participants

800 x 600 - 1 participant
Didn’t know – 2 participants

Did not answer – 1 participant


  1. How would you rate your internet experience?

Intermediate – 5 participants

Expert – 3 participants

  1. What browser type and version do you most often use?

IE 6.0 – 8 participants

  1. Which activities have you performed online?

  • Ordered a product/service from a business, government or educational entity by filling out a form on the web – 8 participants

  • Made a purchase online for more than $100 – 7 participants

  • Created a web page – 0 participants

  • Customized a web page for yourself (e.g. MyYahoo, CNN Custom News) – 3 participants

  • Changed your browser's "startup" or "home" page – 6 participants

  • Changed your "cookie" preferences – 6 participants

  • Participated in an online chat or discussion (not including email) – 6 participants

  • Listened to a radio broadcast online – 4 participants

  • Made a telephone call online – 2 participants

  • Used a nationwide online directory to find an address or telephone number – 5 participants

  • Taken a seminar or class about the Web or Internet – 4 participants

  • Bought a book to learn more about the Web or Internet – 2 participants

Appendix 2: Participant Tasks


Task 1: Add a staff member

You need to add a third staff member, Hank Smith, MPH. Below is the information you will need:


Name: Hank Smith, MPH

Address: 2343 Burnt Mill Drive, Suite 100, Atlanta GA 30306

Telephone number: 404-555-1234 ext. 0002

Email address: [email protected]

Position Title: Program Manager

Overall OH Program Time Allocation: 100%

Cooperative Agreement Program Time Allocation: 100%

Primary Role: Program Manager

Other roles and time allocation: Grant writer: 10%

MIS Contact: 5%

Program Manager: 85%

% of salary funded by CDC DOH: 50%

Other funding sources: Permanent state dollars, CDC prevention block grant

Employment type: State employee

Date Started: 10/2004


Task 2: Add Burden Report Information

You need to add information about your state’s draft burden report. Use the information below to complete the task:


Title: Oral Health Burden in Georgia

Status: Draft

Anticipated Publish Date: 06/2006

Progress to date: We are in the final stages of data analysis after several months of data gathering and updating. Overall, the report is around 85% complete.


Task 3: Add Burden Report Information

Your burden report has now been published. Update your existing information with the following:


Title: The Burden of Oral Disease in the State of Georgia

Status: Published

Date Published: July 2006

Date Last Revised: June 2006

Web address: http://www.gaburdenreport.org

Dissemination: Academia/School

Business/industry sector

General public

Media

Target Populations:

Race: African American or Black

Asian

White

Ethnicity: Hispanic or Latino

Gender: Male, Female

Geography: City

Age: 20-49 years

Income: Medicaid eligible

Data Sources used:

ASTDD State Synopsis

My Water's Fluoride (MWF)

Chronic Disease Indicators (CDI)


Indicators consistent with:

NOHSS:

Percentage of people who visited the dentist or dental clinic within the past year.

ASTDD State Synopsis:

Number of dentists in the state.

WFRS:

Population served by public water system.


Burden report includes description of:

Oral health assets

Oral health burden

Oral health disparities



Task 4: Add an objective

Your state’s oral health program needs to develop a statewide OH plan pinpointing issues which will identify oral health needs, available resources, and strategies to address the need. To accomplish this, you need to create a SMART objective. Use the information below to complete this task:


  • Title: Develop Oral Health State Plan

  • 5 Year Goal: Develop or update a comprehensive State Oral Health Plan

  • Measure of success: Plan addresses oral health infrastructure including current resources, gaps in resources and recommendations for their elimination

  • Baseline and Target: Your state plan has not yet been started and the target is to be 100% complete by the end date of this objective.

  • Evidence for successfully measuring target: The state plan document will be completed and published

  • Describe how this objective will establish….. : We will have a comprehensive state plan addressing our state’s oral health needs over the next 5 years.

  • Start date: 01/2006

  • End date: 01/2007


Task 5: Add another objective

Your state’s Oral Health Program needs additional partners on the statewide coalition to be consistent with the coalition framework as recommended by CDC. To accomplish this, you need to create a SMART objective. Use the information below to complete this task:


  • Title: Enhance statewide coalition

  • 5 Year Goal: Establish and sustain a diverse statewide oral health coalition.

  • Measure of success: Coalition membership represents categories in the coalition framework

  • Baseline and Target: Your coalition has 10 existing members and plans to increase to at least 15 total members who span the framework categories

  • Evidence for successfully measuring target: The statewide coalition will be representative of all categories in the coalition framework, thus enhancing our state program’s reach.

  • Describe how this objective will establish….. : The framework will be diverse which will help to ensure that the program’s objectives will have the greatest impact.

  • Start date: 07/2006

  • End date: 06/2007


Task 6: Add an activity

An important step when developing your oral health state plan is to work with your partners and the coalitions to draft the plan and determine priorities. Use the information below to complete this task:


Title: Determine state priorities and draft plan

Description: Work with existing partners and coalitions to determine priorities to be included in the state plan and then to create a draft of the state plan.


The lead role is assigned to the activity is the program coordinator. No contactors working on this activity. The partners involved are the State Board of Education, Dentists Association of Georgia, and Hygienists Association of Georgia.


Partners are donating personnel to aid in this activity.


The activity duration is 01/2006 – 06/2006.


Task 7: Add activity progress for the activity previously entered (draft state plan)

You need to enter a progress record for the activity you previously entered. You have started work on the state plan, but need to extend the due date. Enter progress for this activity using the information below:


Date progress occurred: 02/01/2006.

Describe progress: Priorities for the state plan have been determined, but have not yet started drafting the report due to a lack in resources.

Revisions? Yes

Revise activity end date: 12/2006

Explain: We’ve had to extend the end date because our lead staff member has taken another position with the state health department and we are working to replace this staff member. We are currently interviewing potential candidates and hope to have a replacement by 4/2006.

Task 8: Add progress for the Objective that you entered (coalition) in Task 5.

Time has passed and it’s now August 2006. You need to enter progress on the objective you entered regarding enhancement of your statewide coalition. Use the information below to complete the task:


Date progress occurred: 07/06/2006

Describe progress: Held an introductory meeting for potential members to introduce them to the state oral health program’s goals and ask questions about the state program.

Target met? Since the objective is still ongoing, the target has not yet been met.


No current measure is applicable, barriers or plans to overcome barriers, no other outcomes, and no revisions to this objective.


Task 9: Add a product

Because of the success and positive outcome for the coalition objective, Lisa Moore, the program coordinator, has written an article called “Coalition Member Recruiting” to appear in JAPHA. You need to enter this article as a product in the MIS.


Title: Coalitions Recruiting

Description: This document contains lessons learned and success stories based on our program experiences when trying to enhance our existing coalition by recruiting new members and diversifying our membership.


Attach file

Title: Coalition recruiting

File location: Click Browse to find a file.

Date file last revised: 01/2006

Can this document be shared? Yes, you are willing to share this article with any other state programs who are interested.


Appendix 3: Post-Test Questionnaire Results

Participants in the usability testing answered a questionnaire after the testing was completed. The questions allowed participants to rank their feelings toward aspects of the interface using a Likert scale. Six participants returned the questionnaire. The results are below.


Questions

Responses
Strongly Agree ------ Strongly Disagree

  1. I was able to find what I needed quickly and easily.

Agree – 1 participant

Somewhat agree – 2 participants

Neither agree nor disagree – 2 participants

Disagree – 1 participant


  1. When navigating, I had a clear sense of where I was in the website.

Agree – 1 participant

Somewhat agree – 3 participants

Neither agree nor disagree – 1 participant

Disagree – 1 participant

Strongly disagree – 1 participant

  1. The site is consistently designed.

Agree – 3 participants

Somewhat agree – 2 participants

Disagree – 1 participant

  1. The site is easy to read.

Agree – 2 participants

Somewhat agree – 2 participants

Neither agree nor disagree – 1 participant

Somewhat disagree – 1 participant

  1. The link labels are easy to understand.

Somewhat agree – 4 participants

Neither agree nor disagree – 1 participant

Strongly disagree – 1 participant

  1. The site was difficult to navigate.

Strongly Agree – 1 participant

Somewhat agree – 1 participant

Neither agree nor disagree – 2 participants

Somewhat disagree – 1 participant

Disagree – 1 participant

  1. All major parts of the site are accessible from the home page.

Agree – 1 participant

Somewhat agree – 3 participants

Neither agree nor disagree – 1 participant


Very Easy ------ Very Difficult

  1. Rate how difficult it was to learn the MOLAR application.

Very easy – 1 participant

Somewhat easy – 2 participants

Neither easy nor difficult – 1 participant

Somewhat difficult – 1 participant

Difficult - 1 participant


  1. Rate the understandability of terms and labels used throughout MOLAR.

Somewhat easy – 3 participants

Neither easy nor difficult – 1 participant

Difficult – 2 participants


Very Satisfied ------- Very Unsatisfied

  1. Rate your satisfaction with the information presented and its layout.

Satisfied – 2 participants

Somewhat satisfied – 2 participants

Somewhat unsatisfied – 2 participants

  1. Rate your satisfaction with the appearance of the site.

Satisfied - 2 participants
Somewhat satisfied – 3 participants

Neither satisfied nor unsatisfied – 1 participant


  1. Considering all factors (ease of learning, ease of use, ease of moving between pages, ease of locating information) provide an overall rating of your satisfaction with the site.

Satisfied – 1 participant

Somewhat satisfied – 3 participants

Somewhat unsatisfied – 2 participants


  1. What did you like best about the Molar application?


    • Pretty easy to navigate

    • Able to add information throughout the month/year

    • Easy to read. Layout was organized well

    • Potential for paperwork reduction. Location for centralized program status information



  1. What did you like least about the Molar application?


  • Wasn’t sure where to look for certain things

  • Don’t see it ever saving time

  • Some definitions didn’t match those in our current grant applications

  • Limitation in ability to cross reference objectives



  1. What improvements would you recommend for MOLAR?


  • Print seems a little small and not bold enough

  • Participant’s guide, FAQ, or definition sheet

  • Too soon to tell



  1. What future capabilities would you like to see?


  • Automatic reminders for updates

  • Cursor automatically moved from one field to the other when entering dates

  • Interaction with project officer. Ability to have multiple folks enter data into system

  • Need a person designated to this system

















ATTACHMENT 5


PORPOSED MIS DATA COLLECTION INSTRUMENT





























Form Approved

OMB NO.____________

Exp. Date ____________



Division of Oral Health


Semi-Annual Progress Report



Public reporting burden of this collection of information is estimated to average 9 hours per response (semi-annual and annual report), including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to CDC/ASTDR Reports Clearance Officer; 1600 Clifton Road NE, MS D024, Atlanta, Georgia 30333; ATTN: PRA (0920-XXXX)




























Overview

The following table defines the data proposed for collection through the CDC Division of Oral Health Information System (DOH IS). For each key section, the question and response options are identified. If the response option is labeled “text”, the responder can enter free form text. Questions marked with an asterisk (*) indicate a required question.


Information Sections

The data collected is grouped according to the key sections listed below.

General Program Information

Staff

Partners

Contracts

Statewide/Community-Based Coalition

Budget Detail And Justification

Systemic, Socio-political, and Policy Change Assessment

Disease Burden, Priority Population, and Unmet Needs

Data Sources

Work Plan Objectives

Work Plan Objective Progress

Work Plan Activities

Work Plan Activity Progress

Work Plan Products



General Program Information

Question

Response Options

Program Contact Information

Mailing address line 1*

Text

Mailing address line 2

Text

Mailing city*

Text

Mailing state*

Select from list of states

Mailing zip*

Text

Shipping address line 1*

Text

Shipping address line 2

Text

Shipping city*

Text

Shipping state*

Select from list of states

Shipping zip*

Text

Program telephone*

Number

Program fax

Number

Program web address

Text

Principle Investigator*

Text

Principle Investigator Telephone*

Text

Business Official*

Text

Business Official Telephone*

Text

Funded for fluoridation program (10A)?*

Yes/No, list first year of funding

Funded for sealant program (10B)?*

Yes/No, list first year of funding

Program Overview

Program type*

Select one:

Capacity Building

Basic Implementation

Program summary*

Text

Program goals*

Text

Organization Chart

File name*

Text

Type*

Select one:

Overall state health structure

State health agency structure

Oral health program structure

Date last revised*

Month and Year


Staff

Question

Response Options

First name*

Text

Middle name

Text

Last name*

Text

Credentials

Text

Address same as program mailing address

Select one:

Yes

No

Address line 1*

Text

Address line 2*

Text

City*

Text

State*

Text

Zip*

Number

Telephone*

Number

E-mail address*

Text

Position title*

Text

Overall oral health program time allocation*

Percent

Program time allocation working on cooperative agreement*

Percent

Primary role within oral health program*

Select one:

Administrative support

Agency manager

Budget manager

Coalition coordinator

Community developer

Computer technology support

Cooperative agreement program contact

Data analyst

Data manager

Dental consultant

Dental director

Dental sealant coordinator

Epidemiologist

Evaluation specialist

Fluoridation engineer

Fluoridation specialist/coordinator

Grant writer

Health communication specialist

Health educator

MIS contact

Policy developer

Principle investigator

Program coordinator

Program manager

Regional consultants

Web designer

Other (specify)

Indicate all roles performed including the primary role of this staff member and the percent of overall program time allocation for each role. *

(the total of all roles FTE must add up to the overall FTE)


Select all that apply:


Role

% of Overall FTE

Administrative support

Percent

Agency manager

Percent

Budget manager

Percent

Coalition coordinator

Percent

Community developer

Percent

Computer technology support

Percent

Data analyst

Percent

Data manager

Percent

Dental consultant

Percent

Dental director

Percent

Dental sealant coordinator

Percent

Epidemiologist

Percent

Evaluation specialist

Percent

Fluoridation engineer

Percent

Fluoridation specialist/coordinator

Percent

Grant writer

Percent

Health communication specialist

Percent

Health educator

Percent

MIS contact

Percent

Policy developer

Percent

Program coordinator

Percent

Program manager

Percent

Regional consultants

Percent

Web designer

Percent

Other (specify)

Percent


What percent of the primary role’s overall FTE is funded by CDC DOH? *

Percent

Please identify what other sources fund this staff member's salary*

Select all that apply:

Permanent state dollars

One-time only state dollars

CDC/DOH core dollars

CDC/DOH supplemental dollars

Maternal Child Health block grant

CDC prevention block grant

Other (specify)

Employment type*

Select one:

State employee

State outsourced contract

Temporary state employee

Other (specify)

Date started with state oral health program*

Month and Year

Date finished with state oral health program

Month and Year

Curriculum vitae/resume*

Text – file name

Date last revised

Month and year


Partners

Question

Response Options

Partner organization*

Text

Contact first name*

Text

Contact last name*

Text

Address line 1

Text

Address line 2

Text

City

Text

State

Text

Zip

Number

Telephone

Number

E-mail address

Text

Website

Text

Partner Status*

Select one:

Active

Inactive

Is this partner a member of a statewide or community-based oral health coalition?*

Select one:

Yes (Select coalition)

No

Partner level*

Select one:

National

Regional

State

District/Local

Partner type*

Select up to 3:

Academia/education

Advocacy group

An Individual

Business/industry sector

Civic organization

Community based organization

Community health center

Cultural organization

District or local government agency

Environmental agency

Faith-based organization

Federal government agency

Foundations

Healthcare organization

Nonprofit organization

Other government agency

Organization representing priority population

Prevention research center

Professional association

Public health official

Quality improvement organization

State government agency

Volunteer agency

Other (specify)

Contributions*

Select all that apply:

Communication network access

Conference sponsor

Consultation

Data analysis

Epidemiology

Equipment

Evaluation

Funding

Media

Personnel

Supplies and equipment

Training/education

Travel assistance

Visibility (credibility)

Other (specify)

Evidence of collaboration*

Select all that apply:

Joint dedication of resources

Letter of support

Memorandum of agreement (MOA)

Memorandum of understanding (MOU)

Other (specify)


Contracts

Question

Response Options

Organization name*

Text

Contact first name*

Text

Contact last name*

Text

Address line 1

Text

Address line 2

Text

City

Text

State

Text

Zip

Number

Telephone

Number

E-mail address

Text

Website

Text

Is this contractor fulfilling the role of a staff member for the state health department*

Select one:

Yes

No

Primary role(s)*

Select all that apply:

Administrative support

Coalition coordination

Community development

Computer technology/support

Data analysis

Data collection

Data management

Dental sealant coordination

Epidemiologist

Evaluation

Facilitator

Fluoridation engineering

Fluoridation coordination

Grant writing

Health communication

Health education

Meeting/conference facilitation

Policy development

Program consultant

Public relations

Regional consultants

Training

Web/Application designer

Other (specify)

Contract amount*

Number

Contract Attachment*

File Name - Text

Date Last Revised*

Date

Type*

Select one or more:

Meeting minutes

Method of accountability

Method of selection

Period of performance

Scope of work


Statewide/Community-Based Coalition

Question

Response Options

Coalition Name*

Text


Type*

Select one:

Community

Regional

Statewide

Other (Specify)

Number of members

Number

Member composition*

Select all that apply:

Government:

Social services

Environmental health

State/Local Health Department Interagency and/or Interdepartmental Steering Committee

Other (specify)


Community:

Business leader

Community water supervisor/manager

Community-based clinic

Faith-based organization

Foundation

Local community health department

Other (specify)


Education:

Local school administrator

Parent Teacher Association

School nurse association

Education

Regional staff

Other (specify)


Third Party Payers:

Insurance

Managed care

Medicaid

Other (specify)


Policy Makers:

Federal legislator

Local/community policy maker

Policy advocate

State legislator

Other (specify)


Meeting frequency*

Select one:

Monthly

Quarterly

Semi-annually

Annually

Other (specify)

Priority focus areas*

Select all that apply:

Infants and toddlers

Children

Adolescents

Adults

Older adults

Access

Aging population

Assessment

Caries

Communications/marketing

Disparity

Education

Evaluation

Fluoridation

Funding

Infection control

Infrastructure

Injury prevention

Oral and systemic disease

Oral cancer

Periodontal disease

Policy

Program/system sustainability

Sealants

Surveillance

Tobacco cessation

Work force

Other (specify)

Does a specific group within the coalition address any of the following priority areas?*

Infrastructure

Yes

No

Fluoridation

Yes

No

N/A, HP2010 has been met

Sealants

Yes

No

N/A, HP2010 has been met


List Any Coalition Sub-Groups

Text

Sustainability evidence type*

Select all that apply:

501c3 status

By-laws

Clerical staff support

Established internal communication network

Evaluation of coalition and coalition activities

Funding and institutionalization

Stakeholder maintenance/list

Letter of support

Leveraging resources

Meeting minutes/schedules

Membership maintenance/list

Memorandum of agreement/understanding

Policy development

Products & impact

SMART action plan development and implementation

Visibility

Written priorities/plans/strategies

Written vision/mission statements

Other (specify)

Attachment*

File Name - Text

Date Last Revised*

Date

Type*

Select all that apply:

501c3 status

By-laws

Clerical staff support

Established internal communication network

Evaluation of coalition and coalition activities

Funding and institutionalization

Stakeholder maintenance/list

Letter of support

Leveraging resources

Meeting minutes/schedules

Membership maintenance/list

Memorandum of agreement/understanding

Policy development

Products & impact

SMART action plan development and implementation

Visibility

Written priorities/plans/strategies

Written vision/mission statements

Other (specify)






Budget Detail and Justification

Question

Response Options

Personnel

Budget type

Display only

Personnel*

Select from list

Position Title

Display only

Yearly salary*

Number

% of time

Display only

Number of months per year*

Number

Amount

Number

Justification*

Text

Allocation*

Enter each

Federal requested amount or %

State cash amount or %

State in-kind amount or %

Other cash amount or %

Other in-kind amount or %

Fringe benefit rate*

Percent

Fringe amount

Number

Fringe allocation*

Enter each

Federal requested amount or %

State cash amount or %

State in-kind amount or %

Other cash amount or %

Other in-kind amount or %

Travel

Budget type*

Select one:

Base funding

Supplemental

Carryover (Specify year)

Trip title*

Text

Type*

Select one:

Instate

Out of state

Number of people*

Number

Number of trips*

Number

Dates of Travel

Enter date range

Per diem

Number

Mileage

Number

Ground transportation

Number

Airfare

Number

Lodging

Number

Car rental

Number

Other

Number

Amount

Number

Justification*

Text

Allocation*

Enter each

Federal requested amount or %

State cash amount or %

State in-kind amount or %

Other cash amount or %

Other in-kind amount or %

Equipment

Budget type*

Select one:

Base funding

Supplemental

Carryover (Specify year)

Equipment title*

Text

Number of units*

Number

Cost per unit*

Number

Amount

Number

Justification*

Text

Allocation*

Enter each

Federal requested amount or %

State cash amount or %

State in-kind amount or %

Other cash amount or %

Other in-kind amount or %

Supplies

Budget type*

Select one:

Base funding

Supplemental

Carryover (Specify year)

Supply title*

Text

Number of units*

Number

Cost per unit*

Number

Amount

Number

Justification*

Text

Allocation*

Enter each

Federal requested amount or %

State cash amount or %

State in-kind amount or %

Other cash amount or %

Other in-kind amount or %

Contractual

Budget type*

Select one:

Base funding

Supplemental

Carryover (Specify year)

Organization name

Select from list

Primary role

Display only

Amount*

Number


Justification*

Text

Scope of work*

Text

Method of accountability*

Text

Period of performance*

Enter date range

Method of determination*

Text

Allocation*

Enter each

Federal requested amount or %

State cash amount or %

State in-kind amount or %

Other cash amount or %

Other in-kind amount or %

Travel costs included?*

Select one:

Yes

No

Type*

Select one:

Instate

Out of state

Number of people*

Number

Number of trips*

Number

Dates of Travel

Enter date range

Per diem

Number

Mileage

Number

Ground transportation

Number

Airfare

Number

Lodging

Number

Car rental

Number

Other

Number

Amount

Number

Other

Budget type*

Select one:

Base funding

Supplemental

Carryover (Specify year)

Description*

Text

Amount*

Number

Justification*

Text

Allocation*

Enter each

Federal requested amount or %

State cash amount or %

State in-kind amount or %

Other cash amount or %

Other in-kind amount or %

Indirect Charges

Budget type*

Select one:

Base funding

Supplemental

Carryover (Specify year)

Indirect charge rate*

Percent

Indirect charge base*

(Object class categories against which the indirect rate is applied.)

Select all that apply:

Personnel

Fringe benefits

Travel

Equipment

Supplies

Contractual

Other

Comments*

Text

Amount

Display only

Allocation*

Enter federal requested amount or %



Systemic, Socio-political, and Policy Change Assessment

Question

Response Options

Assessment title*

Text

Date of assessment*

Date


Next expected assessment date*

Date


Level*

Select all that apply:

State

Region within state

Local

Other (specify)

Frequency of assessment*

Select one:

Quarterly

Semi-annually

Annually

Bi-annually

Every ___ years

Describe process for conducting the assessment (methodology)*

Text

Summarize opportunities identified (findings)*

Text

Change as a result of the assessment (use of findings)*

Text

Stakeholders involved in the developing, conducting, analyzing or evaluating the assessment?

Text


Additional assessment information

Upload attachment

Date last revised

Date



Disease Burden, Priority Population, and Unmet Needs

Question

Response Options

Title*

Text

Status*

Select one:

Draft

Published

The following questions relate to DRAFT burden documents

Anticipated Publish Date

Date

Describe Progress to Date

Text

The following questions relate to PUBLISHED burden documents

Date Published*

Date

Date Last Revised



Date

Upload or Web Address

Upload attachment or enter Web URL

Dissemination*


Select all that apply:

Academia/school

Advisory/partner group

Business/industry sector

Coalition

Federal health government agency

General public

Governor and staff

Hospital/health care agency

Legislator

Local health government agency

Media

National organization and state affiliate

Other federal government agency

Other local government agency

Other state government agency

Priority population organization

Private/public policy maker

State health government agency

Third party payers

Other (specify)

Identify the target population(s) from the burden report*

Race

Select all that apply:

African American or Black

American Indian or Alaska Native

Asian

Native Hawaiian or Other Pacific Islander

White

Not specified


Ethnicity

Select one:

Hispanic or Latino

Not Hispanic or Latino

Not specified


Gender

Select all that apply:

Female

Male


Geography

Select all that apply:

City

County/parish

Community

Other (specify)


Age:

Select all that apply:

0-5 years

6-11 years

12-19 years

20-49 years

50-64 years

65 +

Not specified


Income:

Select all that apply:

Medicaid eligible

100% of poverty (poor)

200% of poverty (near poor)

At or below 235% of poverty

Not Specified

Additional target population comments*


Text

Identify the data sources used for the burden report

Select all that apply:

ASTDD State Synopsis

Basic Screening Surveillance (BSS)

Behavioral Risk Factor Surveillance System (BRFSS)

Centers for Medicare and Medicaid Services (CMS)

Chronic Disease Indicators (CDI)

Dental, Oral and Craniofacial Data Resource Center (DRC)

Health Plan Employer Data and Information Set (HEDIS)

Hospital Discharge Data

My Water's Fluoride (MWF)

National Health and Nutrition Examination Survey (NHANES)

National Immunization Survey (NIS)

National Oral Health Surveillance System (NOHSS)

Pregnancy Risk Assessment Monitoring System (PRAMS)

U.S. Bureau of Census

Vital statistics

Woman, Infants, and Children (WIC)

Youth Risk Behavior Surveillance System (YRBSS)

Youth Tobacco Survey (YTS)

Burden report includes indicators consistent with*


Select all that apply:

National Oral Health System (NOHSS)

Percentage of people who visited the dentist or dental clinic within the past year. 

Percentage of people who had their teeth cleaned in the past year. 

Percentage of people aged 65 years and older who have lost all natural permanent teeth. 

Percentage of people served by public water systems who receive fluoridated water. 

Percentage of 3rd grade students with caries experience, including treated and untreated tooth decay. 

Percentage of 3rd grade students with untreated tooth decay. 

Percentage of 3rd grade students with dental sealants on at least one permanent molar tooth.

Cancer of the oral cavity and pharynx

No data available


ASTDD State Synopsis

Population served by public water system 

Percentage of people on public water systems receiving fluoridated water.

Number of dental hygiene schools

Number of community-based low-income dental clinics 

Number of school-based health centers with an oral health component 

Number of tribal, state, or local agencies with service populations of 250,000 or more 

Number of agencies with a dental program 

Number of dental programs directed by a dental professional 

Number of directors with an advanced public health degree 

Number of dentists in the state 

 No data available


Water Fluoridation Reporting System (WFRS)

Communities and populations receiving new or replacement fluoridation equipment.

Percent of fluoridated water systems consistently maintaining optimal levels of fluoride as defined by

No data available

Burden report includes description of*



Select all that apply:

Oral health burden

Oral health unmet needs

Oral health disparities

Additional burden document information or publications

Enter text (100 words/500 characters)


-AND/OR-


Upload file



State Plan


Question

Response Option

Plan status

Select one:

Draft

Published

The following questions relate to DRAFT plans

Working Title*

Text

Anticipated Publish Date*

Date

The following questions relate to PUBLISHED plans

Published Title*

Text

Timeframe*

Date

Date Published*

Date

Date Last Revised*



Date

Attach Plan

Upload file

Dissemination of Plan*


Select all that apply:

Academia/school

Advisory/partner group

Business/industry sector

Coalition

Federal health government agency

General public

Governor and staff

Hospital/health care agency

Legislator

Local health government agency

Media

National organization and state affiliate

Other federal government agency

Other local government agency

Other state government agency

Priority population organization

Private/public policy maker

State health government agency

Third party payer

Other (specify)

Content Areas*


Select all that apply:

Burden of disease

Caries

Evaluation strategies and recommendations for monitoring the outcomes and impacts of plan implementation

Healthy People 2010 objectives

Implementation strategies

Infection control

Leveraging of resources

Oral cancer

Oral health infrastructure

Partnerships

Periodontal diseases

Plan maintenance

Priority populations

School-based or school-linked sealant programs

Strategies to address oral health promotion across the lifespan

Strategies to identify best practices

Water fluoridation

Other (specify)

Does the plan include specific, measurable and time phased objectives?*

Select one:

Yes

No



Surveillance Plan


Question

Response Option

Plan status

Select one:

Draft

Final

The following questions relate to DRAFT plans

Working Title*

Text

Anticipated Completion Date*

Date

The following questions relate to FINAL plans

Title*

Text

Time Frame*

Dates

Date Completed*

Date

Date Last Revised



Date

Has a logic model been developed for the plan?*


Select one:

Yes

No

Currently being developed

Attach Plan*

(Attach logic model, surveillance grid and narrative)

Upload file

Identify the data sources used for the surveillance plan*

Select all that apply:

[Display list of data sources already entered]



















Evaluation Plan

Question

Response Option

Evaluation Type*

Select one:

Overall (required for evaluation plan and logic model)

Leadership

Oral disease burden, health disparities, and unmet needs

Comprehensive state oral health plan

Statewide oral health coalition (required for logic model)

Oral disease surveillance system (required for logic model)

Opportunities for systemic, socio-political and/or policy change

Partnerships

Limited community water fluoridation program management

State program accomplishments, best practices, lessons learned, and use of evaluation results

Water fluoridation program (logic model and evaluation plan required if funded)

Limited school-based or school-linked dental sealant program (logic model and evaluation plan required if funded)

Other (Specify)

Stage of Plan*

Select one:

Not started

Planning

Implementation

The following questions relate to the NOT STARTED stage

Anticipated Planning Date*

Date

The following questions relate to the PLANNING or IMPLEMENTATION stage

Time Frame


(Required if stage = implementation)

Dates

Logic Model


(Required if stage = implementation)

Select one:

Yes

No

Stakeholders Involved


(Required if stage = implementation)

Select one:

Yes

No

Evaluation Questions


(Required if stage = implementation)

Enter text (200 words/1000 characters)

Data Sources Used


(Required if stage = implementation)

Select all that apply:

[list of data sources already entered]

Tools Used


(Required if stage = implementation)

Select all that apply:

State Plan

Oral Health State Plan Index

State Plan Index

Coalitions

Starting a Coalition Checklist

Initial Coalition Survey

Risk Factors for Collaborative Participation Worksheet

Coalition Effectiveness Inventory (CEI)

Partnership Self-assessment

Member Satisfaction Survey

Meeting Effectiveness Inventory

Sealants

Sealant Provider Survey

Sealant Placement Survey

School/Community Follow up survey

Staff and Volunteer Satisfaction Survey

Tracking Program Implementation

Sealant Program Cost Analysis/ImprovePro

Sealant Follow-up form

Surveillance

Surveillance System Evaluation Tool

Other (specify)

Evaluation Design Plan


(Required if stage = implementation)

Select one:

Yes

No

Use of Evaluation


Enter text (200 words/1000 characters)

Attachments

Upload file

Date last revised*

Date

Type*

Select all that apply:

Evaluation Plan

Reports

Presentation

Tools

Other (Specify)











Work Plan Objectives


Question Asked

Response Option

Specific

Objective Title*

Text

Objective Status*

Select one:

Proposed

In progress

Completed

Deferred

Cancelled

Related 5-Year Goal*

Select all that apply:

Develop Oral health program leadership capacity.

Describe the oral disease burden, health disparities, and unmet needs in the State.

Develop or update a comprehensive State Oral Health Plan.

Establish and sustain a diverse Statewide oral health coalition.

Develop or enhance oral disease surveillance system.

Identify prevention opportunities for systemic, socio-political and/or policy change to improve oral health.

Develop and coordinate partnerships to increase State-level and community capacity to address specific oral disease prevention interventions.

Coordinate and implement limited community water fluoridation program management.

Evaluate, document, and share State program accomplishments, best practices, lessons learned, and use of evaluation results.

Develop and Implement a water fluoridation program.

Develop, coordinate and implement limited school-based or school-linked dental sealant programs.

Measurable & Achievable

Measure of success*



Select all that apply (based upon selected 5-Year Goal):


Develop Oral health program leadership capacity.

existence of full-time dental director

existence of .25 time epidemiologic support

access to at least .50 time of a water fluoridation engineer/specialist or coordinator

access to .50 to one time dental sealant coordinator

access to .25 time capacity for health education, health communication

access to .25 time support staff


Describe the oral disease burden, health disparities, and unmet needs in the State.

disease burden document is publicly available.

disease burden document includes oral health status with indicators consistent with the National Oral Health System (NOHSS), the Water Fluoridation Reporting System (WFRS), and the ASTDD State Synopsis.


Develop or update a comprehensive State Oral Health Plan.

plan addresses oral health infrastructure including current

plan addresses evaluation strategies and recommendations for monitoring the outcomes and impacts of plan implementation

Establish and sustain a diverse Statewide oral health coalition.

progress towards coalition sustainability


Develop or enhance oral disease surveillance system.

establishment of a plan for how data collection, analysis, and dissemination will support program activity, including a surveillance plan logic model consistent with the CDC Surveillance Logic model

Identify prevention opportunities for systemic, socio-political and/or policy change to improve oral health.

periodic assessments to demonstrate identification of socio-political and policy changes.



Baseline*

Text


OR –


Select ‘Baseline unknown’

Target*

Text

Evidence for measuring target*

Text

If baseline is unknown, explain how it will be determined.

Text


Relevant

Describe how this objective will establish, strengthen or expand your program’s capacity to plan, implement, and evaluate population-based oral disease prevention and health promotion programs, targeting populations and oral disease burden.*

Text

Time-bound

Start Date*

Date

End Date*

Date



Work Plan Objective Progress and Results

Question Asked

Response Option

Progress

Date progress occurred*

Date


Describe progress*

Text

Has the objective’s target been met?*

Select one:

Yes

No

Currently ongoing

Results if Objective Target is Met

Enter date met*


Date

Measure achieved*


Text


Facilitating factors for success*


Text


Describe barriers encountered while achieving the objective's target measure

Text

Describe any unanticipated outcomes or collateral effects

Text


Results if Objective Target is Not Met or Currently Ongoing

Current measure (if applicable)


Text


Describe barriers to achieving the objective's target measure

Text

Describe plans to overcome barriers


Text

Describe any unanticipated outcomes or collateral effects

Text

Objective Revisions

Does the objective status, start date, end date or target measure need to be revised?*

Select one:

Yes

No

Revise objective status

Select one:

Proposed

In Progress

Completed

Deferred

Cancelled

Explain reason for revising status

Text


Required only if status is revised to ‘Deferred’ or ‘Cancelled’

Revise objective start date

Date


Explain reason for revising start date

Text


Required only if start date is delayed

Revise objective end date

Date


Explain reason for revising end date

Text


Required only if end date is extended

Revise objective target measure

Text


Explain reason for revising target measure

Text


Required for all target measure changes


Work Plan Activities

Question Asked

Response Option

Activity Title*

Text

Activity Description*

Text

Status*

Select one:

Proposed

In progress

Completed

Deferred

Cancelled

Lead staff assigned to this activity*

Select one:

[list of existing staff]

Other staff assigned to this activity

Select all that apply:

[list of existing staff]

Contractors assigned to this activity

Select all that apply:

[list of existing contractors]

Partners assigned to this activity

Select all that apply:

[list of existing partners]

Describe partner involvement

Text

Start Date*

Date

End Date*

Date



Work Plan Activity Progress

Question Asked

Response Option

Progress

Date progress occurred*

Date


Describe progress*

Text

Activity Revisions

Does the activity status, start date or end date need to be revised?*

Select one:

Yes

No

Revise activity status

Select one:

Proposed

In Progress

Completed

Deferred

Cancelled

Explain reason for revising status

Text

Required only if status is revised to ‘Deferred’ or ‘Cancelled’

Revise activity start date

Date



Explain reason for revising start date

Text

Required only if start date is delayed

Revise activity end date

Date


Explain reason for revising end date

Text


Required only if end date is extended





Work Plan Products

Question Asked

Response Option

Products

Title*

Text

Description*

Text

Website Address

Text

Attachments

Upload File

Date file last revised

Date

Can this document be shared?

Select one:

Yes

No



xi



File Typeapplication/msword
File TitleOFFICE OF MANAGEMENT AND BUDGET (OMB)
AuthorKaren
Last Modified Bygzk8
File Modified2007-01-31
File Created2007-01-31

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