e-help Desk Customer Satisfaction Focus Group and Survey Project

Cognitive and Psychological Research

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-1349 can be found here:

Documents and Forms

Document Name Document Type
SOI-259 Attachment A_Screener's Guide.doc Other-Survey
SOI-259 Attachment C_Survey.doc Other-Survey
SOI-259 e-help 07_OMB Clearance.doc Supporting Statement for SOI-259 IC Document

Information Collection (IC) Details

IC Title:	e-help Desk Customer Satisfaction Focus Group and Survey Project	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			SOI-259 Attachment A_Screener's Guide.doc		No		Paper Only
Other-Survey			SOI-259 Attachment C_Survey.doc		No		Paper Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,800	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Requested	Program Change Due to New Statute	Program Change Due to Agency Discretion	Change Due to Adjustment in Agency Estimate	Change Due to Potential Violation of the PRA	Previously Approved
Annual Number of Responses for this IC	1,800	0	0	0	0	0
Annual IC Time Burden (Hours)	336	0	0	0	0	0
Annual IC Cost Burden (Dollars)	0	0	0	0	0	0

Documents for IC

Title	Document	Date Uploaded
Supporting Statement for SOI-259	SOI-259 e-help 07_OMB Clearance.doc	05/24/2007

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.