This ICR is
withdrawn per agency request. Previous terms of clearance remain in
effect.
Inventory as of this Action
Requested
Previously Approved
04/30/2009
04/30/2009
04/30/2009
52,050
0
52,050
5,075
0
5,075
0
0
0
This generic project clearance allows
HRSA to conduct voluntary customer satisfaction surveys of its
partners to assess strengths and weaknesses in program services and
products. Examples of such surveys include satisfaction with
technical assistance provided to grantees, in class evaluations of
training sessions, and satisfaction with information
services.
EO: EO
12862 Name/Subject of EO: Setting Customer Service Standards
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.