EPA Custom Questions
This is a list of revised EPA Custom Questions.
Q1. If you are accessing this site from the U.S., from which state are you currently accessing the site?
List answer choices states
Q3. For this visit to our site, which of the following best describes you?
Answer choices:
Business
Federal government
State Government
Local government
Educator (teacher, professor)
Librarian
Student
Parent/adult helping a child
General Public
Other
Q5. Did you find the information you were looking for?
Answer choices: Yes or No
Q6. Did you find the site’s navigation easy to follow?
Answer choices: Yes or No
Q7 Which of the following tools did you use to locate information on this site?
Answer choices:
Search Box
Advanced search
Left navigation bar
Popular resources
Quick Finder
All of the above
Other
Q8 If you used the search box, did the top results answer your question?
Answer choices: Yes, No, N/a
Q9 Did the list of search result items and their general headings make sense to you?
Answer choices: Yes, No, N/A
Q10 What type of difficulty, if any, did you encounter with the navigation process on this site?
Answer choices:
Could not navigate back to previous information
Would often feel lost, not know where I was
Links did not take me where I expected
Links/labels are difficult to understand
Too many links or navigation choices
Had technical difficulties (e.g. broken links, error messages)
The site was not accessible to me because of a disability.
Did not have any difficulty navigating the site
None of the above
Q12 If you selected "partially" or "no" to finding your information, what were you looking for?
Answer choice: Open ended response
Q13. What is the one thing you would most like to see improved on this site?
Answer choice: Open ended
Q14 How likely are you to use this site as your primary source of information about how to protect human health and the environment?
Answer choice: Not very likely – Very likely (1 to 10 scale)
Q15 Which of the following best describes what you were looking for today?
Answer choices:
Looking for information about the environment in general
Want to find out more about a specific topic or subject
Want to know what EPA does
Need to report a chemical spill or an environmental violation
Looking for education sites or research/help for school assignment
Want to contact EPA to ask a question
None of the above
Q16 If you had difficulty finding the information you wanted, which of the following is true:
Answer choices:
I know you have a particular document, but I can't find it
I wasn't sure how to find for what I wanted
I found the document I needed, but it took too long because it was not near the top
I found the document I was looking for, but it is not accessible to me because of a disability.
I couldn't tell what I would get when I clicked on a document, because of the way it was presented.
File Type | application/msword |
File Title | Revised ACSI Cutom Questions |
Author | CCottril |
Last Modified By | FCG |
File Modified | 2007-08-31 |
File Created | 2007-08-31 |