ATTACHMENT P
Questions Contained in the 2008 ACS Group Quarters
GQ Reinterview Instrument
If contact name is known:
Telephone Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. May I speak to [CONTACTNAME]?
Personal-visit Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. Here is my identification card. May I speak to [CONTACTNAME]?
Q: Thank you for helping us recently with the American Community Survey. We’re doing a short quality control check to make sure that our interviewers are following correct procedures. Is your address [ADDRESS]?
If contact name is unknown:
Telephone Reinterview:
Q: Hello, This is _______ from the U.S. Census Bureau. Our records show that one of our interviewers, [INT_NAME], recently contacted [GQNAME]. We’re doing a short quality control check to make sure that our interviewers are following correct procedures. Can you or another employee answer a few questions to help us evaluate the interviewer’s work?
Personal-visit Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. Here is my identification card. Our records show that one of our interviewers, [INT_NAME], recently contacted your facility. We’re doing a short quality control check to make sure that our interviewers are following correct procedures. Can you or another employee answer a few questions to help us evaluate the interviewer’s work?
Q: I need to verify that the address here/there is [ADDRESS].
Q: With whom am I speaking? (If not already known)
Q: Did an interviewer contact you on or about [INT_DATE] and ask questions about the occupants of this group quarter?
if yes and contact name was unknown:
Q: Were you present during the original interview?
if no and contact name was known:
Q: Could the interviewer have spoken to another person at [ADDRESS]?
Q: May I speak to her/him?
if yes: Did an interviewer visit or call regarding [ADDRESS]?
Q: Did the interviewer visit in person or call on the telephone?
Q: Was the interviewer polite and professional?
If original interview in person:
Q: Did the interviewer use a laptop computer?
Q: Our records indicate that [MAXCAP] was the maximum number of people who could live or stay at [ADDRESS] on [INT_DATE]. Is this correct?
if no:
Q: What was the maximum capacity of [GQNAME] on [INTDATE]?
Q: We recorded that [GQNAME] is a [GQTYPE1][GQTYPE1DESCRIP][GQTYPE2]
[GQTYPE2DESCRIP][GQTYPE3][GQTYPE3DESCRIP]. Is this correct?
if no:
Q: This is a list of places where people live, could live, or stay and/or receive services. Please select only one category that best describes [GQNAME].
Educational facility
Correctional facility
Group Home
Health Care or Treatment facility
Military
Other Group Living facility
END: Thank you for your cooperation. You’ve been very helpful.
If contact name is known:
Telephone Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. May I speak to [CONTACTNAME]?
Personal-visit Reinterview:
Q: Hello, I’m _______ from the U.S. Census Bureau. Here is my identification card. May I speak to [CONTACTNAME]?
INTRO: Thank you for recently helping us verify the status of [ADDRESS]. We’re doing a short quality control check to make sure that our interviewers are following correct procedures.
If contact name is unknown:
Telephone Reinterview:
Q: Hello. I’m _______ from the U.S. Census Bureau. Our records show that one of our interviewers, [INT_NAME], recently contacted your location to verify the status of [ADDRESS]. We’re doing a short quality control check to make sure that our interviewers are following correct procedures. Can you or someone else answer a few questions to help us evaluate the interviewer’s work?
Personal-visit Reinterview:
Q: Hello. I’m _______ from the U.S. Census Bureau. Here is my identification card. Our records show that one of our interviewers, [INT_NAME], recently contacted this location to verify the status of [ADDRESS]. We’re doing a short quality control check to make sure that our interviewers are following correct procedures. Can you or someone else answer a few questions to help us evaluate the interviewer’s work?
Q: Did an interviewer visit or call regarding [ADDRESS]?
if yes:
If contact name was unknown or we’re not talking to the original contact:
Q: Were you present during the original interview?
Q: Did the interviewer visit in person or call on the telephone?
Q: Was the interviewer polite and professional?
If original interview was in person:
Q: Did the interviewer use a laptop computer?
Q: Our records show that on [INT_DATE], [ADDRESS] [OUTCOME_DESCRIP]. Is this information correct?
if no:
Q: What was the status of [ADDRESS] on or about [INTDATE]?
END: Thank you for your cooperation. You’ve been very helpful.
Original outcome was a vacant interview: Status verification section only
Q: Was [ADDRESS] vacant on [INTDATE]?
if don’t know or refused:
Q: Is there someone present I could speak with who could tell me the status of [ADDRESS] on or about [INTDATE]?
Q: May I speak to her/him?
if yes:
Q: Hello. I’m _______ from the U.S. Census Bureau. Our records show that one of our interviewers, [INT_NAME], recently contacted this location to verify the status of [ADDRESS]. We’re doing a short quality control check to make sure that our interviewers are following correct procedures. Was [ADDRESS] vacant on [INTDATE]?
Miscellaneous questions: For specific cases
If contact person is unknown:
Q: Have I reached area code [AREA] [PREFIX]-[SUFFIX], ext [EXTN]?
if no:
END: I’m sorry, I must have dialed incorrectly. I’ll try again.
if refused:
END: I’m sorry, I’ll dial again to be sure I’ve dialed correctly.
If contact person can’t be reached or no longer works there:
Q: Perhaps you can help me. Are you an employee at [GQNAME]?
if no:
Q: Is there an employee present I may speak to?
Q: Our records show that one of our interviewers, [INT_NAME], recently contacted your facility. We’re doing a short quality control check to make sure that our interviewers are following correct procedures. Can you or another employee answer a few questions to help us evaluate the interviewer’s work?
If the address is wrong:
END: I’m sorry, I have the wrong address/telephone number. Thank you for your help.
If the contact refuses to cooperate:
END: I’m sorry to have bothered you.
If there is no available employee to answer questions:
END: Thank you for your help, but I need to speak to an employee. I’ll try back later.
If now is not a good time to complete the reinterview:
Q: I’d like to schedule a date to complete/conduct the quality check. What date and time would be best to call/visit? Today is [DATE].
If contact person is not available now, but will be available later:
Q: What date and time would be best to contact [CONTACTNAME], [CONTACTTITLE] in order to conduct the quality check? Today is [DATE].
END: Thank you for your help. We will call/visit again at the time suggested.
| File Type | application/msword |
| File Title | Telephone Reinterview |
| Author | peter373 |
| Last Modified By | boyer001 |
| File Modified | 2007-04-27 |
| File Created | 2007-04-17 |