Generic Veterans Health Administration Customer Satisfaction Surveys

Generic Veterans Health Administration Customer Satisfaction Surveys

My HealtheVet Survey Questions for SHEP 2007[1]

Generic Veterans Health Administration Customer Satisfaction Surveys

OMB: 2900-0570

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Proposed SHEP MHV Survey Questions

My HealtheVet Survey Questions

PATIENT SATISFACTION (SHEP)


  1. How often you have used My HealtheVet (www.myhealth.va.gov ) in the last 90 days?

Daily

Weekly

Monthly

Less than once a month

Have not used in the last 90 days

Have never used


For the following four questions, please select the answer that most closely matches your opinion. If you have never used My HealtheVet, please select “Not Applicable.”


2. I find the My HealtheVet website easy to navigate and locate information relevant to my healthcare.

Strongly Agree

Agree

Not Sure

Disagree

Strongly Disagree

Not Applicable


3. On average, I find the information and services provided by My HealtheVet to be useful.

Strongly Agree

Agree

Not Sure

Disagree

Strongly Disagree

Not Applicable


  1. I find that My HealtheVet helps improve my healthcare.

Strongly Agree

Agree

Not Sure

Disagree

Strongly Disagree

Not Applicable


5. I would recommend the use of My HealtheVet to other veterans.

Strongly Agree

Agree

Not Sure

Disagree

Strongly Disagree

Not Applicable



February 5, 2021 [3862701] 1

File Typeapplication/msword
File TitleInternet Access/Use Evaluation
AuthorKim M. Nazi
File Modified2007-08-06
File Created2007-08-06

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