This generic ICR is approved on the understanding that the results obtained from any customer satisfaction surveys through this ICR will be used for internal agency purposes, as opposed to reports to Congress or formal program evaluations. This generic ICR is approved consistent with NIH agreement to submit individual collections to OMB prior to fielding, along with all necessary supporting statements (to include information about research design and analysis, incentives, burden estimates, approaches to address non-response bias, etc). OMB will aim to review each IC submission within 14 days; however, OMB approval should not be assumed if not explicitly granted, even if 14 days have elapsed since submission.
Inventory as of this Action
Requested
Previously Approved
01/31/2011
36 Months From Approved
01/31/2008
28,000
0
13,625
5,883
0
1,872
0
0
0
This evaluation data collection is designed to improve the NICHD's program planning and management by obtaining direct feedback from NICHD research partners. These include researchers, clinicians, patients, and members of the public.
EO: EO 12862 Name/Subject of EO: SETTING CUSTOMER SERVICE STANDARDS
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.