"Logic Model" Grant Performance Report Standard

HUD Master Models 2007 Education and Outreach

FHIP-EOI Education and Outreach

To inform the public of their rights and obligations under the Fair Housing Act and substantially

equivalent State and local laws.

Need Statements

Lack of Housing Knowledge

The public has a general lack of knowledge and awareness about what equal opportunity in housing means as well as the obligations of compliance.

Activities and Outputs

Accessibility events	Events
Analysis of local impediments to housing choice	Analysis
Arabic translators/interpreters hired	Persons
Asian translators/interpreters hired	Persons
Community meetings/workshops	Persons
Complaint intake	Complaints
Counseling for non-English speakers	Persons
Design/develop computer tutorial	Computer tutorials
Develop training materials	Materials
Development of fair housing curricula	Curriculum
Development of new activities/materials	Materials/Activities
Development of technical materials on accessibility	Materials
Expand mailing list	Persons
Fact sheets	Materials
Fair Housing activities	Activities
Homebuyer education/training	Persons
Housing counseling and classes	Persons
Identify/participate networking groups	Groups
Immigrant-led tenant associations	Associations
Interpretation for fair housing activities	Sessions
Introduce Fair Housing curricula to students	Persons
Introduce Fair Housing curricula to teachers	Persons
Involve lenders	Lenders
Materials produced in non-English languages	Materials
Media spots	Media spots
Meetings between housing industry and housing groups	Meetings
Newsletters	Newsletters
Outreach and information	Materials
Outreach to American Indians	Persons
Outreach to Asians	Persons
Outreach to college students	Persons
Outreach to disability support organizations	Organizations
Outreach to disabled population	Persons
Outreach to Hispanics	Persons
Outreach to non-English/immigrant population	Persons
Outreach/education to/for local government	Persons
Partnership with homeless activists	Partnerships
Predatory lending training/education	Persons
Press release	Press releases
PSA in non-English language	PSAs
Public awareness ads	Ads
Public Service Announcements	Announcements
Referral of Fair Housing complaints	Referrals
Referrals to Legal Aid	Referrals
Renters' rights booklets	Materials
Russian translators/interpreters hired	Persons
Spanish translator/interpreters hired	Persons
Staff training	Persons
Student intern recruitment	Persons
Train trainers	Persons
Translation of existing Fair Housing materials	Materials
Workshops for investors	Persons
Workshops/Education for non-English speakers	Persons
Other	Other

Outcomes and Indicators

Clients attending classes/workshops	Persons
Clients counseled	Persons
Clients demonstrate understanding of predatory lending	Persons
Clients know rights and able to avoid violations	Persons
Clients make complaint	Persons
Clients pass Fair Housing post-test	Persons
Clients received Fair Housing information	Persons
Clients resolve complaint	Persons
Disabled clients whose living situation improves	Persons
Educational classes	Persons
Foreclosures decline by 18 months	Foreclosures
Homeless clients who find housing	Persons
Landlords/housing industry reps attend classes	Persons
New activities/outreach resulting from analysis	Persons
New clients	Persons
New clients as a result of Fair Housing month activities	Persons
New disabled clients	Persons
New non-English speaking clients	Persons
Non-English speaking clients identify housing discrimination	Persons
Other	Other

Measurement Tools

A. Tools to Track Outputs and Outcomes

Bank accounts

Construction log

Database

Enforcement log

Financial aid log

Intake log

Interviews

Mgt. Info. System-automated

Mgt. Info. System-manual

Outcome scale(s)

Phone log

Plans

Pre-post tests

Post tests

Program specific form(s)

Questionnaire

Recruitment log

Survey

Technical assistance log

Time sheets

Other

B. Where Data are Maintained

Agency database

Centralized database

Individual case records

Local precinct

Public database

School

Specialized database

Tax Assessor database

Training center

Other

C. Source of Data

Audit report

Business licenses

Certificate of Occupancy

Code violation reports

Counseling reports

Employment records

Engineering reports

Environmental reports

Escrow accounts

Financial reports

GED certification/diploma

Health records

HMIS

Inspection results

Lease agreements

Legal documents

Loan monitoring reports

Mortgage documents

Payment vouchers

Permits issued

Placements

Progress reports

Referrals

Sale documents

Site reports

Statistics

Tax assessments

Testing results

Waiting lists

Work plan reports

Other

D. Frequency of Data Collection

Daily

Weekly

Monthly

Quarterly

Biannually

Annually

Upon incident

Other

E. Process of Collection and Reporting

Computer spreadsheets

Flat file database

Manual tallies

Relational database

Statistical database

Other

Evaluation Process – These are standard requirements that HUD will expect every program manager receiving a grant to do as part of their project management.

• An evaluation process will be part of the on-going management of the program.

• Comparisons will be made between projected and actual numbers for both outputs and outcomes.

• Deviations from projected outputs and outcomes will be documented and explained.

• Analysis of data to determine the relationship of outputs to outcomes; what outputs produce which outcomes.

HUD Will Use The Following Questions To Evaluate Your Program

1. How many new Fair Housing clients were there?

2. How many persons attending workshops, counseling and classes by English and non-English speakers?

3. How many landlords and industry representatives attending Fair Housing activities?

4. How many complaints were filed?

5. How many complaints were resolved?

6. How many persons had their living or housing situation improved?

7. How many homeless persons found housing?

8. Was there a reduction in the number of foreclosures? If so, how many?

Carter-Richmond Methodology

The above Management Questions developed for your program are based on the Carter-Richmond Methodology1. A description of the Carter-Richmond Methodology appears in the General Section of the NOFA.

© The Accountable Agency – How to Evaluate the Effectiveness of Public and Private Programs,” Reginald Carter, ISBN Number 9780978724924.

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