SOI-333 - Justification Statement

Note to: Glenn P. Kirkland

IRS Reports Clearance Office

Tax Forms and Publication SE:W:CAR:MP:T:T:SP

From: Kevin Cecco

Chief, Corporation Branch

Statistics of Income RAS:S:S:S

Subject: OMB Approval Request for Contact Center Focus Groups Study–SOI-333

Please find attached, documentation needed by the Office of

Management and Budget for Contact Center Focus Groups Study–

SOI-333. The burden associated with this study is 222 hours.

If you have any questions regarding this project, please direct them to me at (202) 874-0464.

Attachments:

Cover Memorandum to OMB

OMB Form 83-C

Clearance Request

Attachments

Screener’s Guide

Moderator’s Guide

Consent Form

Confirmation Letter/Call Script

NOTE TO THE REVIEWER OF: OMB Clearance # 1545-1349

From: Kevin Cecco

Chief, Corporation Branch

Statistics of Income RAS:S:S:S

Subject: OMB Approval for Contact Center Focus Groups Study–SOI-333

Please accept the enclosed materials for approval under the OMB Clearance package 1545-1349, "Cognitive and Psychological Research". In accordance with our agreement with OMB, I am submitting a brief description of the study and the materials to be used in the study at least two weeks in advance of the start of the study.

The total estimated burden for this study is 222 hours.

If there are any questions regarding this project, please direct them to me at (202) 874-0464.