CS-09-149 - Justification Statement

CS-09-149 - Justification Statement.doc

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-09-149 - Justification Statement

OMB: 1545-1432

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Note to: Glenn P. Kirkland

IRS Reports Clearance Office

Tax Forms and Publication SE:W:CAR:MP:T:T:SP


From: Laura R. Rasmussen

Chief, Statistical Support Team

Statistics of Income RAS:S:S:S


Subject: OMB Approval Request for Practitioner First Contact Resolution, SOI-347


Please find attached, documentation needed by the Office of

Management and Budget for Practitioner First Contact Resolution, SOI-347.

The burden associated with this study is 282 hours.


If you have any questions regarding this project, please direct them to me at (202) 874-1269.



Attachments:

Cover Memorandum to OMB

Clearance Request

Attachments

Screener/Moderator’s Guide







NOTE TO THE REVIEWER OF: OMB Clearance # 1545-1349






From: Laura R. Rasmussen

Chief, Statistical Support Team

Statistics of Income RAS:S:S:S




Subject: OMB Approval for Practitioner First Contact Resolution, SOI-347




Please accept the enclosed materials for approval under the OMB Clearance package 1545-1349, "Cognitive and Psychological Research". In accordance with our agreement with OMB, I am submitting a brief description of the study and the materials to be used in the study at least two weeks in advance of the start of the study.


The total estimated burden for this study is 282 hours.


If there are any questions regarding this project, please direct them to me at (202) 874-1269.



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