CS-08-093C - Justification Statement

1545-1432

Note to: Glenn P. Kirkland

IRS Reports Clearance Office

Tax Forms and Publication SE:W:CAR:MP:T:T:SP

From: Kevin Cecco

Chief, Statistical Support Section

Statistics of Income RAS:S:S:S

Subject: Customer Satisfaction OMB Generic Clearance 1545-1432 Proposed Change Request for IRS.gov Help Desk Customer Survey CS-08-093C

Attached is the Proposed Change Request Documentation needed by the Office

Of Management and Budget for IRS.gov Help Desk Customer Survey

CS-08-093C. The current approved burden is estimated at 80 hours. The

requested burden is 80 hours.

If you have any questions regarding this project, please direct them to me at (202) 874-0464.

Attachments

Justification

Approved Package (Collection Date Changed)

Approved Survey (Proposed Changes Highlighted)

NOTE TO THE REVIEWER OF: OMB Clearance # 1545-1432

From: Kevin Cecco

Chief, Statistical Support Section

Statistics of Income RAS:S:S:S

Subject: Customer Satisfaction OMB Generic Clearance 1545-1432 Proposed Change Request for IRS.gov Help Desk Customer Survey CS-08-093C

Please accept the enclosed Proposed Change Request under the Customer Satisfaction OMB Generic Clearance 1545-1432,

The current approved burden is estimated at 1,252. The requested burden is 2,504

hours, an increase of 1,252 hours.

If there are any questions regarding this project, please direct them to me at (202) 874-0464.