Cs-08-082 - Sb/se Compliance Services Collection Operation Customers; Cs-08-083 - Sb/se Automated Collection System (acs) Customers; Cs-08-084 - Sb/se Field Collection Customers; Cs-08-085 -sb/se C

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-08-082 - letters

CS-08-082 - SB/SE COMPLIANCE SERVICES COLLECTION OPERATION CUSTOMERS; CS-08-083 - SB/SE AUTOMATED COLLECTION SYSTEM (ACS) CUSTOMERS; CS-08-084 - SB/SE FIELD COLLECTION CUSTOMERS; CS-08-085 -SB/SE C

OMB: 1545-1432

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February 12, 2007
13257A 0000001 ********MIXED AADC 166
JOHN Q & MARY Q SAMPLE
SAMPLE ADDRESS 1
SAMPLE ADDRESS 2
SAMPLE ADDRESS 3
SAMPLE ADDRESS 4
SAMPLE ADDRESS 5
ANYTOWN, US 12345-6789
*123456789230*

Dear JOHN Q & MARY Q SAMPLE:
A few days ago you received a letter from C. Sherwood, Director, Compliance Services Campus
Compliance Operations, asking for your help with an important research project.
We are administering a nationwide survey among people who have had contact with the Internal
Revenue Service (IRS). We want to know your opinions about the collection process you went
through which began with a notice informing you of a balance due or a return delinquency. Your
responses are critical to the accuracy of this research.
We are sending questionnaires to a random sample of taxpayers who have gone through the
collection process on a recent tax return. All responses are confidential, and your participation is
voluntary. We will group your responses with others, so that no individual reply can be traced
back to any one person.
The questionnaire is quite brief and should take less than five minutes to complete. Please use the
postage-paid reply envelope to return your completed questionnaire. If you have any questions or
concerns, please feel free to call the Survey Helpline at 1-866-377-8208.
The IRS is committed to improving its performance and service to the American public. A first
step in this process is to gather reliable information from those who have had contact with IRS
services and employees. Your honest opinions will help bring about this improvement.
Sincerely,

Dr. Peter Webb
Project Director

L2_A

M 0 0 0 0 0 1

PO Box 344
Claysburg, PA 16625 USA

*M000001*

Survey Processing Center

Do We Have Your Input Yet?
Recently, you received a questionnaire asking your opinions
about the service you received from the IRS in a recent
contact. If you have already completed and returned the
questionnaire, please accept our sincere thanks. If not, please
take a few minutes to complete it and return it today. We want
to be sure we have your opinions and suggestions.
If you did not receive the questionnaire, or it got misplaced,
please call 1-866-377-8208.
Dr. Peter H. Webb
Project Director

Survey Processing Center
13257A 0000001 ********MIXED AADC 166
JOHN Q & MARY Q SAMPLE
SAMPLE ADDRESS 1
SAMPLE ADDRESS 2
SAMPLE ADDRESS 3
SAMPLE ADDRESS 4
SAMPLE ADDRESS 5
ANYTOWN, US 12345-6789
*123456789230*

Dear JOHN Q & MARY Q SAMPLE:
A few days ago you received a survey from C. Sherwood, Director, Compliance Services Campus
Operation Division asking for your help with an important research project. If you have already
completed the survey, thank you. If you have not already done so, please take a few minutes to fill in
your responses.
We are administering a nationwide survey among people who have had contact with the Internal
Revenue Service (IRS). We want to know your opinions about the collection process you went through
which began with a notice informing you of a balance due or a return delinquency. Your responses are
critical to the accuracy of this research.
We are sending questionnaires to a random sample of taxpayers who have gone through the collection
process on a recent tax return. All responses are confidential, and your participation is voluntary. We
will group your responses with others, so that no individual reply can be traced back to any one person.
The questionnaire is quite brief and should take only two or three minutes to complete. Please use the
postage-paid reply envelope to return your completed questionnaire. If you have any questions or
concerns, please feel free to call the Survey Helpline at 1-866-377-8208.
The IRS is committed to improving its performance and service to the American public. A first step in
this process is to gather reliable information from those who have had contact with IRS services and
employees. Your honest opinions will help bring about this improvement.
Thank you in advance for your cooperation.
Sincerely,

Dr. Peter Webb
Project Director

L4_A

M000001

February 12, 2007

*M000001*

PO Box 344
Claysburg, PA 16625 USA


File Typeapplication/pdf
SubjectTwain scanned image
Authorteleuser
File Modified2008-01-15
File Created2007-10-12

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