cs-08-106 survey FY09-10

CS-08-106 TEGE-EOCU Educational Mail Survey FY2009-2010.doc

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

cs-08-106 survey FY09-10

OMB: 1545-1432

Document [doc]
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OMB # 1545-1432


C ustomer Satisfaction

Exempt Organization Compliance Unit

Educational Contact



The IRS is trying to improve its service to the public. You can help this important mission by answering the questions below. This voluntary survey takes about three minutes to complete. Your responses will be anonymous and only reported in the aggregate. Simply fill in the appropriate numbered square on the scale next to the response that best applies to you.


The questions that follow ask your opinion regarding your most recent IRS exempt organizations compliance contact. For each question, regardless of whether you agree or disagree with the final outcome, please indicate your opinion by marking a number from 1 to 7, where 1 means “Very Dissatisfied” and 7 means “Very Satisfied.


How would you rate your satisfaction with the following?

Very

Dissatisfied

Very

Satisfied

Not Applicable


1 2 3 4 5 6 7


  1. The ease of understanding the content of the letter

  1. The topic addressed in the letter applied to your organization

  1. The ease of finding an IRS contact telephone number

  1. The person with whom you spoke was knowledgeable about the topic of the letter

  1. Will you modify the way you previously prepared your information return (Form 990 series) based on
    the information contained in the letter?

Yes

No

  1. Please indicate your position with the organization.
    Officer of the Organization Authorized Representative Neither of the above

Additional Information

  1. How many paid employees work for your organization?
    None 1-9 10-99
    100-499 500-999 1,000 or more

  1. What are the estimated total assets of the organization?
    Less than $1,000,000 $1,000,000 -$4,999,999
    $5,000,000 -$9,999,999 $10,000,000 or more

  1. Did you visit the IRS website for assistance?
    Yes No

If you have any suggestions for how the IRS can improve its service, or any comments, please provide them below.

OMB #1545-1432


Please mail your response to: DEPARTMENT OF THE TREASURY

INTERNAL REVENUE SERVICE

M/S 1112

PO Box 12307

Ogden, UT 84412


If you wish to send the information by fax, our fax number is 801-620-2132.


The Paperwork Reduction Act requires that the IRS display an OMB control number on all public information requests. The OMB Control Number for this study is 1545-1432. Also, if you have any comments regarding the time estimates associated with this study or suggestions on making this process simpler, please write to the, Internal Revenue Service, Tax Products Coordinating Committee, SE:W:CAR:MP:T:T:SP, 1111 Constitution Ave. NW, Washington, DC  20224


PC      

File Typeapplication/msword
File TitleOffice of Management and Budget Clearance Package
Author2qpkb
Last Modified Bykxcecc00
File Modified2008-10-22
File Created2008-09-25

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