Voluntary Customer Surveys - CS-08-120, -121, -122, -123, -124, -126, -127, -128, -129, -130, -131, -132, and CS-08-133

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

CS-08-120 AUR letters-REVISED DRAFT

Voluntary Customer Surveys - CS-08-120, -121, -122, -123, -124, -126, -127, -128, -129, -130, -131, -132, and CS-08-133

OMB: 1545-1432

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anonymous

February 12, 2007
13257C 0000001 ********MIXED AADC 166
JOHN Q & MARY Q SAMPLE
SAMPLE ADDRESS 1
SAMPLE ADDRESS 2
SAMPLE ADDRESS 3
SAMPLE ADDRESS 4
SAMPLE ADDRESS 5
ANYTOWN, US 12345-6789
*123456789230*

Dear JOHN Q & MARY Q SAMPLE:
A few days ago you received a letter from C. Sherwood, Director, Compliance Services Campus
Compliance Operations, asking for your help with an important research project.
We are administering a nationwide survey among people who have had contact with the Internal
Revenue Service (IRS). We want to know your opinions about the process of resolving a
discrepancy between the earnings information reported on your tax return and information
provided to the IRS by organizations such as banks and employers. Your responses are critical to
the accuracy of this research.
We are sending questionnaires to a random sample of taxpayers who have had such
discrepancies. All responses are confidential,
anonymous and your participation is voluntary. We will group
your responses with others, so that no individual reply can be traced back to any one person.
The questionnaire is quite brief and should take less than five minutes to complete. Please use
the postage-paid reply envelope to return your completed questionnaire. If you have any
questions or concerns, please feel free to call the Survey Helpline at 1-866-377-8208.
The IRS is committed to improving its performance and service to the American public. A first
step in this process is to gather reliable information from those who have had contact with IRS
services and employees. Your honest opinions will help bring about this improvement.
Sincerely,

Dr. Peter Webb
Project Director

L2_C

M 0 0 0 0 0 1

PO Box 344
Claysburg, PA 16625 USA

*M000001*

Survey Processing Center

Do We Have Your Input Yet?
Recently, you received a questionnaire asking your opinions
about the service you received from the IRS in a recent
contact. If you have already completed and returned the
questionnaire, please accept our sincere thanks. If not, please
take a few minutes to complete it and return it today. We want
to be sure we have your opinions and suggestions.
If you did not receive the questionnaire, or it got misplaced,
please call 1-866-377-8208.
Dr. Peter H. Webb
Project Director

Survey Processing Center
13257C 0000001 ********MIXED AADC 166
JOHN Q & MARY Q SAMPLE
SAMPLE ADDRESS 1
SAMPLE ADDRESS 2
SAMPLE ADDRESS 3
SAMPLE ADDRESS 4
SAMPLE ADDRESS 5
ANYTOWN, US 12345-6789
*123456789230*

Dear JOHN Q & MARY Q SAMPLE:
A few days ago you received a survey from C. Sherwood, Director, Compliance
Services Campus Compliance Operations, asking for your help with an important research
project. If you have already completed the survey, thank you. If you have not already done so,
please take a few minutes to fill in your responses.
We are administering a nationwide survey among people who have had contact with the Internal
Revenue Service (IRS). We want to know your opinions about the process of resolving a
discrepancy between the earnings information reported on tax returns and information provided
to the IRS by organizations such as banks and employers. Your responses are critical to the
accuracy of this research.
We are sending questionnaires to a random sample of taxpayers who have had such
anonymous and your participation is voluntary. We will group
discrepancies. All responses are confidential,
your responses with others, so that no individual reply can be traced back to any one person.
The questionnaire is quite brief and should take less than five minutes to complete. Please use the
postage-paid reply envelope to return your completed questionnaire. If you have any questions or
concerns, please feel free to call the Survey Helpline at 1-866-377-8208.
The IRS is committed to improving its performance and service to the American public. A first
step in this process is to gather reliable information from those who have had contact with IRS
services and employees. Your honest opinions will help bring about this improvement.
Thank you in advance for your cooperation.
Sincerely,

Dr. Peter Webb
Project Director

L4_C

M000001

February 12, 2007

*M000001*

PO Box 344
Claysburg, PA 16625 USA


File Typeapplication/pdf
AuthorSCAN-NTWS-02
File Modified2008-12-10
File Created2006-11-07

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